Posted 29 days ago
Sr. Consultant, Loyalty Solutions
@ Bond Brand Loyalty
Remote in Canada
Overview
Bond Brand Loyalty is hiring a Sr. Consultant for its Loyalty Solutions Practice to independently lead loyalty strategy workstreams, shape program design and financial models, and mentor junior consultants. The role requires 4-5 years of loyalty program experience and a hybrid schedule, with a base salary of $92,852.70 to $127,754.50 CAD.
Pay:
$92,853–$127,755 a year
Responsibilities:
- Own outcomes across loyalty design engagements from discovery to recommendation
- Build and analyze loyalty financial models, ROI and scenarios
- Shape loyalty design constructs, earn and redemption and tier design
- Present to senior client stakeholders
- Coach and mentor consultants and associates
Requirements summary:
- Bachelor's degree in business, marketing, finance or related field
- 4-5 years in loyalty strategy or program management
- Hands-on loyalty program design experience
- Strong financial modeling and presentation skills
- Coaching and mentorship experience
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · hibob
- Employer posting date
- 2026-10-09
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-18
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business development |
| Experience | 4+ years |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required), Master’s degree (preferred) |
| Fields of study | Business, Marketing, Finance |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bond Brand Loyalty
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Bond is the intelligence driven customer engagement company. We help brands build lasting growth with customers.
Full company description
Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers. With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems. Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty. For more information please visit us at BondBL.com or email us at [email protected]
- LinkedIn followers
- 38,730
- People associated on LinkedIn
- 640
- Reported office locations
- 25 King Street West Commerce Court, Toronto, Ontario M5L 2A1, CA
- 301 Congress Ave Suite 2000, Austin, Texas 78701, US
- Gran Via de les Corts Catalanes, 630, Barcelona, Spain 08007, ES
- 3827 Lafayette St Suite 234, Denver , Colorado 80205-5092, US
- 3 Parklane Blvd. Suite 710 West, Dearborn, Michigan 48126, US
- Zirkusweg 2, Hamburg, Germany 20359, DE
- Paseo de la Castellana 194, Madrid, Spain 28046, ES
- Business categories
- Loyalty Programs
- Market Research
- Marketing
- Analytics
- Advertising
- Other recorded names
- Bond Brand Loyalty
- Specialties
- marketing
- brand loyalty
- learning
- loyalty
- events
- customer experience
- mobile
- marketing communications
- automotive
- retail
- financial services
- technology
- experiential marketing
- hospitality
- analytics
- martech
- research
- hotel
- machine learning
- employee engagement
- airline
- automotive
- culture
- forrester
- crm
- data lake
- cx
- employee experience
- analytics
- azure
- employee experience
- technology
- engagement
- xm
- growth
- customer centricity
- customer engagement
- customer intelligence
- and customer data
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of…
| Field | Value |
|---|---|
| Industry | Advertising Services |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1980 |
| Specialties | marketingbrand loyaltylearningloyaltyeventscustomer experiencemobilemarketing communicationsautomotiveretail |
| Open jobs on Jobsy | 16 |
| View page |
At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build stronger customer loyalty to their brands. We are the loyalty experts, and our practice is built exclusively around loyalty strategy, program design, member economics, and the data & technology ecosystems that power them. As we continue to grow, we are seeking a highly motivated Sr. Consultant to join our Loyalty Solutions Practice.
Position Overview:
We’re seeking someone with deep experience in loyalty and who understands how programs are designed, how members engage, and how financial models shape program decisions. You can turn that expertise into clear, compelling recommendations that help clients move forward.
As a Sr. Consultant, you’ll independently lead workstreams and deliverables across loyalty strategy engagements, from start to finish. Partnering with our Directors, you’ll shape program design, financial strategy and business models; advise on commercial considerations; and develop the strategic narratives that bring complex recommendations to life.
This role is a great fit for a collaborative problem-solver who enjoys taking ownership and turning insight into action.
Key responsibilities
Delivery Leadership- Own outcomes across design solution engagements – from discovery and insights through to final recommendation
- Independently manage workstreams, deliverables, and client interactions as part of day-to-day execution
- Shape loyalty design constructs and benefits mix, contribute to earn and redemption architecture, tier design, experiential rewards, and partnership integration
- Present to senior client stakeholders with clear rationale, structured logic, and conviction
- Lead financial modeling and analysis to connect design to financial decisioning, ensuring that recommendations are grounded in economics and ROI frameworks
- Build and analyze financial models, loyalty economics, P&Ls, investment cases, and scenarios; validate assumptions and synthesize findings for review with engagement leaders
- Contribute to strategic storyline development, synthesizing data and research insights, competitive context, and financial data into executive ready narratives
Team Contribution
- Coach and mentor Consultants and Associates, including financial modeling and loyalty economics; providing structured feedback, modeling loyalty thinking, and contributing to development
- Collaborate cross functionally with Analytics, CRM, HX, and Technology Consulting practices to deliver on integrated solutioning
- Contribute to presales and solutioning activities including proposal development
- Apply AI based tools to accelerate delivery quality and efficiency, and contribute to knowledge sharing
- Stay current on loyalty industry trends, competitive program benchmarks, and member behaviour changes
Qualifications
This role requires demonstrated loyalty expertise with direct program design or loyalty strategy experience. .- Bachelor's degree in Business, Marketing, Finance, or a related field; Master’s degree is an asset
- 4-5 years experience in loyalty strategy, loyalty program management, or a loyalty specialist advisory role, with hands-on experience designing loyalty program constructs
- Demonstrated ability to build and apply financial models for loyalty program ROI, including earn/burn economics, breakage assumptions, member cost structures, and incremental value analysis
- Strong presentation and storytelling skills, able to develop and deliver structured executive quality narratives that translate complex loyalty strategy into clear business decisions
- Proven coaching and mentorship capability, with experience guiding team members
- High attention to detail with the ability to manage multiple engagements and priorities simultaneously in a fast-paced environment
- Strong analytical and problem-solving skills with comfort translating data into actionable loyalty design recommendations
- Excellent written and verbal communications skills, for both internal and client-facing contexts
- A growth mindset and genuine passion for the loyalty industry, you follow program launches, participate in programs, and have opinions on what makes a program work
Nice to have:
- Experience working across multiple loyalty verticals (retail, financial services, fuel & convenience, travel, grocery)
- Familiarity with loyalty technology platforms, CRM, and data infrastructure connected to loyalty programs
Benefits
Compensation: The expected base salary compensation for this role is $92,852.70 to $127,754.50 CAD annually.Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.
Vacancy Type: This posting is for an existing vacancy.
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.
At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:
Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.
Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.
Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day.
Future-focused: Retirement planning assistance with company matching.
Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.
Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.
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