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Posted 3 months ago

Senior Lead, Strategic Advisory

@ Bond Brand Loyalty

Toronto, Ontario

$106k–$137k/yrHybrid
Apply now
SIGNALS

Overview

Bond Brand Loyalty is hiring a Senior Lead, Strategic Advisory to lead high-impact client engagements in change management, culture transformation and leadership coaching, while leading and developing a consulting team. The role combines business development, engagement delivery and thought leadership within the Human Experience team. Compensation is $106,000 to $137,000 CAD annually, with a hybrid work model.

Pay:

$106,000–$137,000 a year

Responsibilities:

  • Lead business development, proposals and client presentations
  • Oversee multiple client engagements from scoping to delivery
  • Design change management and culture transformation strategies
  • Design and deliver leadership development and coaching
  • Coach and develop consultants, contribute to thought leadership

Requirements summary:

  • Proven consulting engagement leadership experience
  • Change management and culture transformation expertise
  • ICF professional coaching credentials, PCC preferred
  • Strong relationship and influencing skills
  • Professional Spanish preferred

Tools & skills

Benefits mentioned

Health insuranceDentalVisionRetirement planEmployee assistancePaid time offWellness
Source and dates

Source type not verified · hibob

Employer posting date
2026-08-06
First seen by our source
2026-10-11
Source record updated
2026-10-23

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentBusiness development
Manages peopleYes
Work settingOffice, Client sites
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, Spanish
Licences & certificationsICF professional coaching credential (PCC preferred)
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Bond Brand Loyalty

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Bond is the intelligence driven customer engagement company. We help brands build lasting growth with customers.

Full company description

Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers. With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems. Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty. For more information please visit us at BondBL.com or email us at [email protected]

LinkedIn followers
38,730
People associated on LinkedIn
640
Reported office locations
  • 25 King Street West Commerce Court, Toronto, Ontario M5L 2A1, CA
  • 301 Congress Ave Suite 2000, Austin, Texas 78701, US
  • Gran Via de les Corts Catalanes, 630, Barcelona, Spain 08007, ES
  • 3827 Lafayette St Suite 234, Denver , Colorado 80205-5092, US
  • 3 Parklane Blvd. Suite 710 West, Dearborn, Michigan 48126, US
  • Zirkusweg 2, Hamburg, Germany 20359, DE
  • Paseo de la Castellana 194, Madrid, Spain 28046, ES
Business categories
  • Loyalty Programs
  • Market Research
  • Marketing
  • Analytics
  • Advertising
Other recorded names
  • Bond Brand Loyalty
Specialties
  • marketing
  • brand loyalty
  • learning
  • loyalty
  • events
  • customer experience
  • mobile
  • marketing communications
  • automotive
  • retail
  • financial services
  • technology
  • experiential marketing
  • hospitality
  • analytics
  • martech
  • research
  • hotel
  • machine learning
  • employee engagement
  • airline
  • automotive
  • culture
  • forrester
  • crm
  • data lake
  • cx
  • employee experience
  • email
  • analytics
  • azure
  • employee experience
  • technology
  • engagement
  • xm
  • growth
  • customer centricity
  • customer engagement
  • customer intelligence
  • and customer data
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of…

FieldValue
IndustryAdvertising Services
Company size501-1,000 employees
HeadquartersToronto, Ontario
Organization typePrivately Held
Year founded1980
Specialtiesmarketingbrand loyaltylearningloyaltyeventscustomer experiencemobilemarketing communicationsautomotiveretail
Open jobs on Jobsy16
LinkedInView page
Job description
The role of the Senior Lead Strategic Advisory is to lead high-impact client engagements, contribute to business growth, and support delivery of complex client engagements through human-centered, strategic leadership within the Human Experience team. You will lead a team of consultants in delivering transformative change initiatives that reshape how organizations operate, engage their people, and serve their customers. With expertise in change management, organizational culture and leadership transformation, and ICF credentials in professional coaching, you will partner with senior leaders to guide clients through key engagements while developing high-performing team members.

Key Responsibilities:

Business Development: Lead business development activities, including identifying opportunities, building client relationships, developing proposals, scoping solutions, and delivering presentations to prospective clients.

Engagement Delivery: Lead and oversee multiple client engagements, ensuring successful delivery, client satisfaction, commercial outcomes, and effective management of scope, timelines, budgets, and resources.

Change Management & Culture Transformation: Partner with clients to assess organizational needs and design and implement change management and culture transformation strategies that support business objectives and sustainable organizational change.

Leadership Strategy & Professional Coaching: Design and deliver leadership development solutions and coaching strategies that strengthen leadership capability and support organizational effectiveness in collaboration with internal coaching resources.

Team Development: Coach, mentor, and develop team members to build capability, enhance performance, and foster a collaborative, high-performing team environment.

Strategic Thought Leadership: Contribute to the development of thought leadership, methodologies, frameworks, case studies, and market insights that strengthen the Employee Experience practice and support business growth.

Job Requirements:

Business Development & Solution Design: Skilled at identifying opportunities, lead proposal development, design compelling solutions, and deliver persuasive presentations to contribute to revenue growth.

Engagement Delivery: Demonstrated ability to oversee complex client engagements from scoping through execution, managing resources, and quality assurance, identifying executive and client alignment risks and resistance points and developing targeted mitigation strategies

Change Management & Culture Transformation: Expertise in change management methodologies and culture transformation practices, with a track record of designing and executing strategies that drive measurable improvements in employee experience and business outcomes.

Leadership Strategy & Organizational Coaching: Possess professional coaching credentials (ICF, level PCC preferred) with the ability to develop and support leadership transformation programs and coaching strategy within complex organizations at scale.

Impact & Influence: Proven ability to coach, and mentor, fostering collaboration and high performance through impact & influence.

Strategic Client Partnership: Strong relationship management skills, building trusted advisor relationships with clients and stakeholders and influencing decision-making.

Human-Centered Strategic Thinking: Advanced ability to apply human-centered design principles to organizational challenges, diagnose root causes, and develop innovative strategies that balance business objectives with human needs.

Thought Leadership & Communication: Strong written and verbal communication skills with the ability to synthesize complex ideas into compelling thought leadership, develop frameworks, and contribute to the team's market positioning.

Adaptive Leadership & Collaboration: Demonstrated agility in navigating ambiguity, managing competing priorities, and working effectively across teams to leverage diverse expertise.

Language Capabilities: Demonstrated ability to operate in both written and spoken Spanish with professional level proficiency (preferred)

Benefits

Compensation: The expected base salary compensation for this role is $106,000 to $137,000 CAD annually.

Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.
Vacancy Type: This posting is for an existing vacancy.
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.

At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:
Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.
Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.
Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day.
Future-focused: Retirement planning assistance with company matching.
Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.
Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.

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