Posted 2 months ago
Manager, Client Analytics
@ Bond Brand Loyalty
Toronto, Ontario
Overview
Bond Brand Loyalty is hiring a Manager, Client Analytics to lead high-impact analytics engagements and manage a team of analysts and consultants. The role owns client deliverables, advanced analytics work and client relationships across retail, banking, automotive, QSR and grocery brands. The posting states a salary of $97,416.55 to $129,764.75 CAD annually and a hybrid work model.
Pay:
$97,417–$129,765 a year
Responsibilities:
- Lead end-to-end analytics engagements for client accounts
- Own analytics roadmaps tied to client business goals
- Develop advanced models such as CLV, segmentation and attribution
- Manage, mentor and develop analysts and consultants
- Contribute to proposals, pitch decks and account growth
Requirements summary:
- 6-8 years in analytics, marketing or management consulting
- Bachelor's degree in a related field required; Master's preferred
- Experience managing projects and leading or mentoring team members
- Proficiency in SQL and Python or R
- High proficiency in Microsoft Excel and PowerPoint
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · hibob
- Employer posting date
- 2026-09-16
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-18
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 6+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required), Master’s degree (preferred) |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bond Brand Loyalty
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Bond is the intelligence driven customer engagement company. We help brands build lasting growth with customers.
Full company description
Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers. With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems. Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty. For more information please visit us at BondBL.com or email us at [email protected]
- LinkedIn followers
- 38,730
- People associated on LinkedIn
- 640
- Reported office locations
- 25 King Street West Commerce Court, Toronto, Ontario M5L 2A1, CA
- 301 Congress Ave Suite 2000, Austin, Texas 78701, US
- Gran Via de les Corts Catalanes, 630, Barcelona, Spain 08007, ES
- 3827 Lafayette St Suite 234, Denver , Colorado 80205-5092, US
- 3 Parklane Blvd. Suite 710 West, Dearborn, Michigan 48126, US
- Zirkusweg 2, Hamburg, Germany 20359, DE
- Paseo de la Castellana 194, Madrid, Spain 28046, ES
- Business categories
- Loyalty Programs
- Market Research
- Marketing
- Analytics
- Advertising
- Other recorded names
- Bond Brand Loyalty
- Specialties
- marketing
- brand loyalty
- learning
- loyalty
- events
- customer experience
- mobile
- marketing communications
- automotive
- retail
- financial services
- technology
- experiential marketing
- hospitality
- analytics
- martech
- research
- hotel
- machine learning
- employee engagement
- airline
- automotive
- culture
- forrester
- crm
- data lake
- cx
- employee experience
- analytics
- azure
- employee experience
- technology
- engagement
- xm
- growth
- customer centricity
- customer engagement
- customer intelligence
- and customer data
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of…
| Field | Value |
|---|---|
| Industry | Advertising Services |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1980 |
| Specialties | marketingbrand loyaltylearningloyaltyeventscustomer experiencemobilemarketing communicationsautomotiveretail |
| Open jobs on Jobsy | 16 |
| View page |
The Client Analytics team plays a key role in this mission, driving strategy, uncovering actionable insights, and enabling data-driven decision-making for leading brands across industries such as retail, banking, automotive, QSR, and grocery.
As a Manager, Client Analytics, you will lead the delivery of high-impact analytics engagements while managing and developing a team of analysts and consultants. Sitting between hands-on analytics leadership and emerging people and account management, you will own the quality and execution of client deliverables, guide the application of advanced analytics, and serve as a key analytics point of contact for client relationships.
This role is ideal for someone ready to step beyond individual delivery into team leadership and project ownership, balancing technical depth, client-facing communication, and the coaching of junior team members. You'll partner closely with senior leaders to grow accounts and shape delivery, while taking accountability for the day-to-day success of your engagements.
Key Responsibilities
Client & Delivery Leadership- Serve as a primary analytics point of contact for assigned client relationships, ensuring insights align with strategic business goals.
- Own the analytics roadmap for assigned clients, connecting analytics initiatives to business objectives and identifying priorities across current and future engagements.
- Design and execute analytics projects end to end, structuring approaches, managing scope, timelines, and quality to deliver high-impact solutions.
- Present findings to client stakeholders with a polished, professional delivery style, using data storytelling and visualization to drive business impact.
- Act as a trusted advisor by identifying opportunities where analytics can add value and proactively recommending solutions.
Analytics Excellence
- Lead the development and application of advanced analytics models such as customer lifetime value, segmentation, propensity, financial forecasting, and attribution modeling.
- Translate complex analytical findings into clear business language that supports strategic decision-making and continuous optimization.
- Oversee report development and performance monitoring tools to support ongoing client success.
People & Team Leadership
- Manage, mentor, and develop a team of analysts and consultants, providing coaching, feedback on deliverables, and support for professional growth.
- Set clear objectives for team members and support ongoing performance development.
- Build team capabilities across analytics, storytelling, and strategic thinking.
Business Contribution
- Contribute to business development through proposal writing, pitch decks, and scoping, with a focus on showcasing the value of analytics.
- Support account growth by identifying expansion opportunities within existing engagements.
- Manage project-level resourcing and utilization to ensure efficient, high-quality delivery.
Requirements
- 6-8 years of experience in analytics, marketing consulting, loyalty strategy, or business/management consulting, ideally in a client-facing role.
- Bachelor's degree in a related field required; Master's degree preferred.
- Demonstrated experience managing projects and leading or mentoring team members.
- Proven ability to present complex insights to both technical and non-technical audiences, including senior stakeholders.
- Comfortable leading client meetings, workshops, and presentations with a high level of professionalism and clarity.
- Strong interpersonal skills, with the ability to build rapport and influence cross-functional teams.
- Proficiency in SQL and Python or R; familiarity with Snowflake and Databricks is an asset.
- Deep understanding of advanced analytics techniques (e.g., supervised/ unsupervised learning, statistical testing, simulation, optimization).
- High proficiency in Microsoft Excel and PowerPoint, with a knack for turning data into engaging visual presentations.
Benefits
Compensation: The expected base salary compensation for this role is $97,416.55 to $129,764.75 CAD annually.Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.
Vacancy Type: This posting is for a newly created vacancy within Bond.
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.
At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:
Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.
Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.
Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day.
Future-focused: Retirement planning assistance with company matching.
Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.
Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.
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