Posted last month
Workplace Experience & Operations Coordinator
@ Bond Brand Loyalty
Toronto, Ontario
Overview
Bond Brand Loyalty is hiring a Workplace Experience & Operations Coordinator to run office operations, space planning, facilities maintenance and health and safety compliance at its Toronto and Mississauga offices. The role is fully onsite five days a week in downtown Toronto, with occasional Mississauga support. The posting states a base salary of $53,000 to $65,000 CAD per year.
Pay:
$53,000–$65,000 a year
Responsibilities:
- Plan and optimize office space with senior management
- Oversee facilities, maintenance and vendors for Toronto and Mississauga offices
- Organize catering, meetings, events and AV support
- Chair Joint Health & Safety Committee and run safety drills
- Manage visitor tracking, badges and mail
Requirements summary:
- Proven experience in office management or facilities management
- Strong organizational skills and attention to detail
- Exceptional communication and interpersonal skills
- Ability to work fully onsite in downtown Toronto five days per week
- Health and safety certification is an asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · hibob
- Employer posting date
- 2026-10-07
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-18
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Administrative |
| Schedule | day |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | Health and safety certification (asset) |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bond Brand Loyalty
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Bond is the intelligence driven customer engagement company. We help brands build lasting growth with customers.
Full company description
Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers. With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems. Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty. For more information please visit us at BondBL.com or email us at [email protected]
- LinkedIn followers
- 38,730
- People associated on LinkedIn
- 640
- Reported office locations
- 25 King Street West Commerce Court, Toronto, Ontario M5L 2A1, CA
- 301 Congress Ave Suite 2000, Austin, Texas 78701, US
- Gran Via de les Corts Catalanes, 630, Barcelona, Spain 08007, ES
- 3827 Lafayette St Suite 234, Denver , Colorado 80205-5092, US
- 3 Parklane Blvd. Suite 710 West, Dearborn, Michigan 48126, US
- Zirkusweg 2, Hamburg, Germany 20359, DE
- Paseo de la Castellana 194, Madrid, Spain 28046, ES
- Business categories
- Loyalty Programs
- Market Research
- Marketing
- Analytics
- Advertising
- Other recorded names
- Bond Brand Loyalty
- Specialties
- marketing
- brand loyalty
- learning
- loyalty
- events
- customer experience
- mobile
- marketing communications
- automotive
- retail
- financial services
- technology
- experiential marketing
- hospitality
- analytics
- martech
- research
- hotel
- machine learning
- employee engagement
- airline
- automotive
- culture
- forrester
- crm
- data lake
- cx
- employee experience
- analytics
- azure
- employee experience
- technology
- engagement
- xm
- growth
- customer centricity
- customer engagement
- customer intelligence
- and customer data
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers. With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients. Our dedicated teams of…
| Field | Value |
|---|---|
| Industry | Advertising Services |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1980 |
| Specialties | marketingbrand loyaltylearningloyaltyeventscustomer experiencemobilemarketing communicationsautomotiveretail |
| Open jobs on Jobsy | 16 |
| View page |
We are looking for a dynamic and organized Workplace Experience & Operations Coordinator who will be integral to ensuring smooth office operations, optimal space utilization, and a safe, engaging environment for employees and visitors. The ideal candidate is a people-centric individual with a magnetic personality, exceptional communication skills, and a proactive approach to problem-solving.
Internal Title: Coordinator, Engagement Operations
Responsibilities
Space Planning & Office Management- Collaborate with senior management to plan, implement and optimize space utilization strategies that support the needs of expanding teams.
- Oversee ongoing improvements to office functionality that foster collaboration and enhance the employee and client experience.
Facilities Operations & Maintenance
- Oversee the management and maintenance of facility operations for the Toronto and Mississauga offices, including physical security, archiving, compliance, telephony, HVAC, landscaping, janitorial services and waste management.
- Ensure construction, remodeling and repair work is completed efficiently and within budget, while minimizing disruption to office operations.
- Maintain the reception area to ensure it is always client-ready.
- Manage inventory and replenish office supplies, beverages and snacks onsite at both the Toronto and Mississauga offices.
- Oversee security badge issuance and security system maintenance and management.
- Ensure meeting rooms are ready for employees and clients, including room resets and maintaining whiteboards.
- Coordinate catering delivery and clean-up and provide support during client meetings.
- Provide AV support and complete daily rounds of client spaces.
- Support office setup for All Employee Meetings, client meetings and internal events, including furniture, AV and décor.
- Manage the OfficeRnD booking tool for international offices and coordinate bookings with people across the organization.
- Maintain the Ivanti ticketing system for security access activations.
Health & Safety Compliance
- Chair the Joint Health & Safety Committee and support ongoing health and safety requirements and compliance.
- Organize and execute safety drills, including annual fire drills, and ensure compliance with Ministry of Labour and other regulatory requirements.
- Manage risk assessments, reporting and accident investigations to help mitigate workplace hazards.
- Provide first aid and support safety awareness training.
Office & Employee Support
- Maintain Bond's brand standards across our workplace and client-facing spaces.
- Manage digital signage and ensure information remains current.
- Receive and coordinate mail and deliveries.
- Provide local recommendations and support for employees, clients and guests, including restaurants, accommodations, transportation and local venues.
- Manage visitor tracking through our Visitor Management system.
- Serve as the Grand & Toy Administrator.
- Welcome and escort guests to meetings and help ensure a positive visitor experience.
Requirements
- Proven experience in office management, workplace operations, facilities management or a similar role.
- This is a fully onsite role, five (5) days per week at our downtown Toronto office, with occasional support at our Mississauga office as needed.
- Certification in health and safety management is an asset.
- Strong organizational and multitasking skills with excellent attention to detail.
- Exceptional communication and interpersonal skills.
- A can-do attitude with the ability to anticipate needs, take initiative and proactively solve problems.
- Ability to remain calm and adaptable in a busy environment.
- Ability to connect and work effectively with people from diverse backgrounds.
- Professionalism and discretion when working with employees, clients and Executive Leadership.
- Energetic, determined and resilient, with a strong focus on both employee and client experience.
- Downtown Toronto savvy, with strong knowledge of restaurants, accommodations, transportation and local venues to provide recommendations and support for employees, clients and guests.
Benefits
Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.Vacancy Type: This posting is for an existing vacancy.
Compensation: The expected base salary compensation for this role is $53,000 to $65,000 CAD annually.
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.
At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:
Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.
Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.
Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day.
Future-focused: Retirement planning assistance with company matching.
Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.
Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.
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