Posted 3 months ago
Instructor, Service Training
@ Mazda Canada Inc.
Langley, British Columbia
Overview
Mazda Canada Inc. is hiring a full-time Instructor, Service Training in Langley, BC on a hybrid arrangement. The role delivers technical training to Retail Partner Technicians on maintenance, repair, new technology, MGSS and the Mazda Modular Diagnostic System. The posted salary range is $86,500 to $107,500 CAD.
Responsibilities:
- Donner la formation technique aux techniciens des partenaires
- Préparer et mettre à jour le matériel de formation et les fiches PDI
- Planifier les séances virtuelles et en classe
- Tenir à jour les dossiers de formation dans LMS Create
- Soutenir le concours MazTech Service Skills
Requirements summary:
- Expérience en réparation et entretien automobile
- Excellentes habiletés de communication en français et en anglais
- Maîtrise des systèmes d'information et de diagnostic (MGSS, M-MDS)
- Capacité de voyager occasionnellement, y compris à l'international
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-08-14
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Hours per week | 40 (estimated) |
| Travel | air: minimal · ground: moderate |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer high |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Mazda Canada Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Mazda Canada Inc. (MCI) is a distributor of automobiles and automotive parts headquartered in Richmond Hill, Ontario. At Mazda Canada, we provide a dynamic, challenging and rewarding environment where teamwork and shared responsibility are key drivers of success. Our Company has experienced tremendous growth in the last ten years and is looking for an ambitious, motivated individual to contribute to our continued growth.
- LinkedIn followers
- 25,752
- People associated on LinkedIn
- 470
- Reported office locations
- 55 Vogell Road, Richmond Hill, Ontario L4B 3K5, CA
- 5011 275 Street, Langley, British Columbia V4W 0A8, CA
- 6111 Route Trans Canadienne, Pointe-Claire, Quebec H9R 5A5, CA
- Business categories
- Sales
- Automotive
- Manufacturing
- Other recorded names
- Mazda Canada Inc
- Specialties
- Automotive OEM
- Sales
- Automotive
- and Cars
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Mazda Canada Inc. (MCI) is a distributor of automobiles and automotive parts headquartered in Richmond Hill, Ontario. At Mazda Canada, we provide a dynamic, challenging and rewarding environment where teamwork and shared responsibility are key drivers of success. Our Company has experienced tremendous growth in the last ten years and is looking for an ambitious, motivated individual to contribute to our continued…
| Field | Value |
|---|---|
| Industry | Motor Vehicle Manufacturing |
| Company size | 51-200 employees |
| Headquarters | Richmond Hill, Ontario |
| Organization type | Privately Held |
| Specialties | Automotive OEMSalesAutomotiveand Cars |
| Open jobs on Jobsy | 3 |
| View page |
Work Arrangement: Hybrid (Langley, BC Office/Home Office/Field Visits)
#LI-Hybrid
At Mazda, we love sharing the beautiful machines we craft with the world. But even more, we love building relationships with the people who help make it all possible. We are a team of passionate car fanatics with an incurable love affair with the road. We continually strive to challenge the status quo and make it our mission to put people, quality, and experiences before transactions. Ground-breaking technologies and our latest 7th generation products are just the tip of the iceberg. If you possess an unwavering commitment to delivering service excellence and a strong desire to shatter industry stereotypes, Mazda Canada is looking for you.
Reporting to the National Manager, Technical Services, the Instructor, Service Training will conduct technical training in an engaging and positive learning environment for our Retail Partner Technicians, which will improve our customers experience and support service retention. Areas of instruction include correct maintenance and repair procedures, theory and operation of new technology, use of online service information system (MGSS) and operation of the Mazda Modular Diagnostic System (M-MDS). Occasional travel is required to Regional Offices as well as internationally for meetings or train the trainer educational sessions. Travel may also be required to various offsite college locations to conduct training for retail partners in the vicinity.
Essential Duties include (but are not limited to):
- Conduct technical training in an engaging and positive learning environment for our Retail Partner Technicians, which will improve our customers experience and support service retention:
- Communicate all technical training schedules and information by posting on One.Mazda, MGSS and Mazda Brand Academy in English/French
- Support development of technical training courses and materials.
- Develop, prepare, update and post PDI sheets on MGSS.
- Facilitate, and instruct retail partner technicians in area of responsibility.
- Schedule virtual class sessions and classroom sessions (Regional and off-site facilities).
- Maintain course attendance and training records in LMS Create and track course evaluations.
- Maintain Regional Training facility, tools & equipment.
- Assist the Manager, Instructional Design with the MazTech Service Skills Competition, which includes preparing initial competition tests, rules, and vehicles for hands on competition, and supporting activities for the competition.
- Review new eLearning courses and provide feedback to the Manager, Instructional Design.
- Provide feedback to the Manager, Instructional Design on newly updated or developed Technical Training Virtual Classroom and in-person Classroom courses which includes the creation of PowerPoint Presentations, Guides, Hand-outs, on-vehicle activities, and course outlines.
- Provide input to the Manager, Instructional Design to create and maintain the Technician/ Master Technician Training plans and criteria to achieve Master Technician status which includes exams/hands-on testing and recognition.
This posting is for a vacancy at Mazda Canada.
Hiring Salary Range for position: $86,500 - $107,500 CAD. The base salary offered will consider the successful candidate’s experience, skills, and competencies, and will be set in a manner that supports fair and consistent internal equity practices.
Note that AI may be used in the initial stages of the recruitment process.
Mazda Canada Inc. is an Equal Opportunity Employer and upon request by the applicant, accommodations will be provided in all parts of the hiring process.
Mazda Canada Inc. is an Employer Partner of the Canadian Center for Diversity and Inclusion, Diversio, Empowering Auto Conference and Equitek Employment Solutions. Our Charity Partners are Indspire and Pathways to Education.
Mazda Canada Inc. is proud to be a part of Canada's Top 100 Employers! We have also been included in the Top 100 Greater Toronto Area Employers for 11 years consecutively.
Click here to learn more about us and be sure to check out our Mazda People Advantage Wheel!
Thank you for your interest in this position!
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