Posted 2 hours ago
Intake Consultant
@ Homewood Health
British Columbia
Overview
Homewood Health is hiring a full-time Intake Consultant to be the first point of contact for clients seeking its national continuum of mental health and addiction treatment services. The role matches clients to the right program, converts interest into admissions, and handles lead tracking and payment set-up. Hours are Monday to Friday, 9am to 5pm Pacific time, with a pay range of 50,000 to 55,000 annually.
Responsibilities:
- Serve as first point of contact for clients seeking treatment services
- Match client needs to the right program and convert interest to admission
- Manage leads in sales tracking software
- Set up clients in financial software and process payments
- Collaborate with clinical and finance stakeholders
Requirements summary:
- Diploma in business administration, psychology, sociology or health-related field
- 2-3 years in a professional business or health-related environment
- Excellent verbal and written communication
- Proficiency with Microsoft Office and Salesforce
- Strong organization, time management and attention to detail
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-06
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Women, Racialized people, Indigenous peoples, People with disabilities, 2SLGBTQ+ |
| Education | College diploma (required) |
| Fields of study | Business Administration, Psychology, Sociology, Health-related field |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Homewood Health
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
As Canada's leader in mental health and addiction services, we provide a continuum of stay at work, return to work and treatment services through our team of over 4,500 staff and clinical professionals. Homewood services focus on helping people and organizations get better. With over 130 years of experience in mental health and addictions, we create, innovate, and collaborate everyday to improve our care and improve lives
- LinkedIn followers
- 11,342
- People associated on LinkedIn
- 1,331
- Reported office locations
- Canada, CA
- Business categories
- Health Care
- Rehabilitation
- Mental Health
- Other recorded names
- Homewood Health Centre
- Specialties
- Mental Health and Addictions Treatment and Support
- Employee and Family Assistance
- and Rehabilitation and Disability Management
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
As Canada's leader in mental health and addiction services, we provide a continuum of stay at work, return to work and treatment services through our team of over 4,500 staff and clinical professionals. Homewood services focus on helping people and organizations get better. With over 130 years of experience in mental health and addictions, we create, innovate, and collaborate everyday to improve our care and…
| Field | Value |
|---|---|
| Industry | Mental Health Care |
| Company size | 1,001-5,000 employees |
| Headquarters | Canada |
| Organization type | Public Company |
| Specialties | Mental Health and Addictions Treatment and SupportEmployee and Family Assistanceand Rehabilitation and Disability Management |
| Open jobs on Jobsy | 155 |
| View page |
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
Hours of work: Monday thru Friday 9am to 5pm (Pacific Standard Time)
As an Intake Consultant you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!
What you’ll be doing:
- Being the first point of contact for clients seeking access to our national continuum of treatment services
- Identifying which of our services is the best fit against the expressed need and articulating the value of our programs in order to convert the interest to an admission
- Collaborating with internal stakeholders (e.g., Clinical, Finance, etc.) to ensure the clients’ needs are addressed and the treatment admission progresses
- Managing leads within sales tracking software
- Setting up clients in financial software, drafting payment agreements and forwarding these to clients, and processing payments
- Participating in team meetings and supporting national sales colleagues as appropriate
- Acting as a Subject Matter Expert for processes and applications re: any proposed enhancements
What we’re looking for:
- Diploma in Business Administration, Psychology, Sociology, or Health-related field
- 2-3 years’ experience in a professional business environment, health-related field
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Proficiency with Microsoft Office and lead tracking software (Salesforce)
- Ability to work well with others and takes responsibility for actions and decisions
- Embraces new ideas and ways to do things and supports the achievement of sustainable practices
- Detail-oriented individual who works accurately
Homewood Health promotes a fair and competitive compensation model. Pay rates are tailored to reflect differences in operating environments and job requirements. Compensation is influenced by many factors including compensation principles or approach for a role or job function, organizational tenure, experience, qualifications or premium skills, external competitiveness, internal comparability, geography and work performance. Pay range for this position is 50,000 to 55,000 annually .
Why work with us
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.
This job posting is for an existing vacant position within the organization.
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