Posted 3 months ago
INTEGRATED COMMUNICATIONS ACCOUNT DIRECTOR
@ APEX Public Relations
Toronto, Ontario
Overview
APEX Public Relations is hiring an Integrated Communications Account Director to lead strategy and project management across several client accounts, focused on growth and retention. The role builds and executes integrated PR, social and digital communications plans, mentors account teams, and contributes to new business pitches. The posting states a salary of $100,000-$130,000, a hybrid schedule with office days on Tuesdays and Thursdays, and 8-10 years of agency experience.
Responsibilities:
- Lead day-to-day strategy for client initiatives and accounts
- Plan and oversee integrated PR, social and digital campaigns
- Manage client relationships and retention programs
- Mentor and oversee performance of account teams
- Drive revenue growth through upselling and new business pitches
Requirements summary:
- 8-10 years of agency experience
- Proven track record managing key clients and growing business
- Demonstrated leadership and team development skills
- Deep knowledge of PR, media relations and influencer programs
- Exceptional communication, interpersonal and attention-to-detail skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-08-03
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 8+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | evening, overtime |
| Travel | air: moderate · ground: minimal |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Flexible hours, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
APEX Public Relations
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Nobody sweats the “why” like we do. Public relations and digital agency in Toronto.
Full company description
No one integrates brand messages and multichannel publicity like we do. On average, we’ve won 12 awards per year for the last 10 years. And that’s not luck. Nobody sweats the “why” like we do. We consult. We write. We train. We produce. We pitch. We deliver results. We are Exceptional Communicators. Social media terms of use:
- LinkedIn followers
- 7,341
- People associated on LinkedIn
- 44
- Reported office locations
- 160 Bloor St E, Toronto, Ontario M4W 1B9, CA
- Business categories
- Personalization
- Professional Services
- Public Relations
- Other recorded names
- APEX Public Relations
- Specialties
- Corporate Communications
- Consumer/Brand Communications
- Technology
- Digital Media
- Crisis Communications
- Social Media
- Event Management
- Media Relations
- Media Training
- Design
- branding
- and social media training
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
No one integrates brand messages and multichannel publicity like we do. On average, we’ve won 12 awards per year for the last 10 years. And that’s not luck. Nobody sweats the “why” like we do. We consult. We write. We train. We produce. We pitch. We deliver results. We are Exceptional Communicators. Social media terms of use:
| Field | Value |
|---|---|
| Industry | Public Relations and Communications Services |
| Company size | 11-50 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1998 |
| Specialties | Corporate CommunicationsConsumer/Brand CommunicationsTechnologyDigital MediaCrisis CommunicationsSocial MediaEvent ManagementMedia RelationsMedia TrainingDesign |
| Open jobs on Jobsy | 3 |
| View page |
APEX HIRING INTEGRATED COMMUNICATIONS ACCOUNT DIRECTOR
APEX Public Relations (www.APEXPR.com), a fiercely independent, Canadian owned and operated agency, is looking for an Account Director. Our “agency within an agency” structure with sister digital division, ruckus Digital, allows every member of our team the creative flexibility to work collaboratively between each of our core disciplines. This is an opportunity to accelerate your career in an entrepreneurial, flat agency structure with limited bureaucracy and daily access to senior leadership.
Reporting to the Executive Vice President, the Account Director (AD)will lead and provide strategic oversight and overall project management across a number of accounts; with a focus on growth and client retention. Working with the account team to develop and execute integrated communications plans that exceed client expectations, the AD is commercially minded, with strong financial acumen, creative in nature, and adept at building relationships. In this leadership role, team mentorship and positive motivation are imperative. The right candidate has previous agency experience and is an ambitious, highly motivated self-starter who will be comfortable working in an ever-changing, fast-paced, and accelerated growth environment.
Responsibilities include, but are not limited to:
Client Strategy & Account Direction
- Strategic Leadership: Support EVP as the day-to-day strategic lead for client initiatives, providing high-level counsel and developing long-term plans that align with client business goals.
- 360° Communications: Plan, develop, and oversee the execution of integrated communications strategies, ensuring that all campaigns are cohesive across PR, social, and digital platforms.
- Client Relationships: Foster and maintain strong, trusting relationships with clients, acting as an extension of their in-house team, and proactively addressing any issues that arise.
- Program Management: Lead the development and oversee the execution of project plans, strategies, and new business pitches, ensuring alignment with client objectives and agency capabilities.
- Creative Direction: Guide the creation of impactful press materials and storytelling efforts, from media pitches and events to digital content, ensuring all deliverables meet the highest quality standards.
Client Success & Retention
- Client Onboarding: Develop and oversee client onboarding processes to ensure seamless integration and alignment with client expectations.
- Retention Programs: Implement programs and strategies designed to build and maintain client relationships, including regular check-ins, gifting, and client satisfaction surveys.
- Innovation: Continuously explore new and innovative ways to deliver value to clients, staying ahead of industry trends and best practices.
Team Leadership & Development
- Mentorship: Provide effective leadership and mentorship to account teams, promoting a culture of high performance, teamwork, and continuous improvement.
- Performance Management: Oversee the performance and professional development of direct reports, providing regular feedback and conducting performance appraisals.
- Resource Allocation: Work with VP and department heads to plan and allocate resources across accounts, ensuring efficiency and profitability.
Business Development
- Revenue Growth: Identify opportunities to increase agency revenue by upselling services to existing clients and securing new business.
- New Business Pitches: Actively participate in the development and presentation of new business proposals and pitches.
- Agency Positioning: Collaborate with agency leadership to enhance the agency’s market positioning, including participation in industry events, networking, and award submissions.
Qualifications & Skills
- Minimum 8-10 years of agency experience with a demonstrated track record of success in managing key client relationships and driving business growth.
- Leadership Skills: Demonstrated ability to lead and develop teams, with a focus on collaboration, mentorship, and results-driven performance.
- Strategic Thinking: Strong strategic thinking, with the ability to develop and execute comprehensive plans that drive client success.
- Communication Skills: Exceptional communication and interpersonal skills with high EQ, and the ability to build and maintain relationships with diverse stakeholders.
- Industry Knowledge: Deep understanding of the public relations and communications landscape, including media relations, creator and influencer program management, digital strategies, and industry trends.
- Detail-Oriented: Exceptional attention to detail, while having the ability to summarize complex and detailed information. Ensure all client-facing materials and communications are free from errors and meet agency standards.
- Client Interaction: Be present and oversee media events, press trips, and other client-related activities, including after-hours as needed. Willingness and ability to travel domestically and internationally as required by client and business needs.
Compensation:
APEX PR is committed to offering competitive pay for the role and experience that the candidate brings. Based on the experience the salary range for this role is $100,000-$130,000.
Benefits and perks include:
Health & Wellness: Full-time permanent employees get medical, vision, and dental benefits, no waiting period!
Holiday Chill: We slow down for a paid break during Christmas (subject to client work).
Additional Perks: Wellness account, annual retreats, flexible time off (floater days & annual volunteer day).
Location:
We currently work a hybrid week with staff being in the office Tuesdays and Thursdays, with the requirement of being in the office as often as required.
APEX Public Relations is dedicated to employment equity and welcomes diversity in the workplace. We recognize that the best candidate may not meet all of the criteria listed above. We encourage all those interested and with relevant experience to apply even if they don’t match the job posting perfectly. We welcome diverse, out-of-the-box thinking, and we strive to provide an environment for learning, growth and innovation. If you require any accommodation during the recruitment process, please reach out to [email protected].
We thank all applicants, but only those selected for an interview will be contacted.
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