Posted 2 days ago
Intermediate Communications Specialist
@ Swoon
Toronto, Ontario
Requirements summary:
- Must-Have Qualifications
- 0–2 years of relevant experience in corporate communications, internal communications, public relations, journalism, marketing communications or a related field.
- Ability to translate complex or technical information into clear, concise and professional messaging.
- Strong attention to detail and the ability to manage multiple priorities under tight deadlines.
- Nice-to-Have Qualifications
- Experience coordinating communications across multiple channels.
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-11
- Source record updated
- 2026-11-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Swoon
| Field | Value |
|---|---|
| Open jobs on Jobsy | 12 |
Communications Specialist
Remote – GTA Preferred
Location: Toronto, ON (Remote)
Work Schedule: Monday–Friday, 6:00 AM–2:00 PM, with occasional 11:00 AM–7:00 PM shifts
Start Date: ASAP
Duration: 6 month contract, with potential for extension
Hourly Pay:
T4: 28-30
What You'll Be Doing
Develop Clear Communications: Draft, edit and distribute client outage notifications, internal updates, speaking points and other incident-related messaging.
Manage Communications Delivery: Send notifications through incident management platforms and ensure distribution lists remain accurate and up to date.
Maintain Communication Resources: Organize and update communication templates and pre-approved messaging for recurring outage scenarios.
Coordinate Stakeholder Outreach: Work with internal teams to support client communications and coordinate sales calls during critical incidents, including scheduling, meeting notes and recordings.
Support Multi-Channel Communications: Coordinate content translations (including French) and publish updates through email, intranet, client portals and IVR channels.
Drive Continuous Improvement: Document post-incident lessons learned and recommend improvements to communication templates, workflows and processes.
What We're Looking For
Must-Have Qualifications
0–2 years of relevant experience in corporate communications, internal communications, public relations, journalism, marketing communications or a related field.
Post-secondary education in Communications, Journalism, Marketing, Public Relations or a related discipline.
Excellent written communication, editing and proofreading skills.
Ability to translate complex or technical information into clear, concise and professional messaging.
Strong attention to detail and the ability to manage multiple priorities under tight deadlines.
Calm, adaptable and comfortable working in a fast-paced environment where priorities can change quickly.
Strong interpersonal and collaboration skills, with a willingness to learn and take initiative.
Proficiency in Microsoft Office, particularly Outlook, Word, Excel, Teams and PowerPoint.
Nice-to-Have Qualifications
Previous exposure to financial services, commercial banking or payment solutions.
Familiarity with SharePoint and Confluence.
Experience coordinating communications across multiple channels.
Exposure to translation coordination or bilingual communications (French).
Why Consider This Opportunity?
Gain hands-on experience within a major financial institution.
Develop corporate and client communications experience in a business-critical environment.
Work with a small, collaborative team of seven professionals.
Build experience translating complex operational updates into effective stakeholder communications.
Fully remote opportunity for candidates based in the Greater Toronto Area.
Potential for contract extension.
Journal
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