Posted 28 days ago
Intern, Guest Service
@ Germain Hôtels
Baie-Saint-Paul, Quebec
Overview
Germain Hôtels is hiring a guest service intern for its Germain Charlevoix hotel for a 3 to 6 month period in winter and/or summer 2027. The intern helps with check-in and check-out, assists agents in complex situations and supports the wider customer service tasks. The posting offers a state-of-the-art gym at the workplace.
Responsibilities:
- Help with check-in and check-out
- Assist agents in complex situations
- Greet guests and provide information on hotel services
- Collaborate with other departments
Requirements summary:
- Study in Hospitality program or similar is an asset
- Excellent oral and written communication skills
- Natural customer service orientation with a positive attitude
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-09
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Seasonal | Yes |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Education | College diploma (preferred) |
| Fields of study | Hospitality |
| Perks mentioned | Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Germain Hôtels
| Field | Value |
|---|---|
| Headquarters | Quebec City |
| Open jobs on Jobsy | 76 |
"What can I do for you?" is your mantra
We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. You are this person? This internship is for you!
We have summer internship opportunity in our hotel Germain Charlevoix for a period varying between 3 and 6 months for winter and/or summer 2027.
WHAT YOU'LL DO
- Help with check-in and check-out.
- Assist agents in complex situations.
- Assist agent with most of the tasks of a customer service agent (greet guests, provide information on hotel services, schedules, available amenities, etc.).
- Collaborate with other departments.
WHAT YOU'LL BRING
- Study in Hospitality program, or similar program is an asset
- Excellent oral and written communication skills
- Natural customer service orientation with a positive attitude
WHAT WE OFFER
- A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
- Squats help you relax? Get access to a state-of-the-art gym right in your workplace.
Apply - we look forward to hearing from you!
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