Intern - Integrated Employment Services (Toronto)

Position Title: Intern, Integrated Employment Services
Location: ACCES Toronto
Co-op Term: January 2027 - April 2027

ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 57,000 job seekers each year at seven locations in the GTA. As a charitable not-for profit organization, ACCES provides employment services that connect jobseekers, including newcomers, youth, women and refugees to jobs that reflect their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population.

ACCES is seeking a motivated and detail-oriented student to support the delivery of Integrated Employment Services (IES). This placement offers hands-on experience in employment services, including client engagement, job readiness support, employer outreach, and service coordination. The student will work closely with Employment Consultants and Employer Liaison staff to gain practical experience while contributing to program operations. This role is ideal for students interested in employment services, social services, and community work.

Through this placement, the student will:

1. Gain an understanding of the Employment Ontario (EO) and IES model
2. Develop skills in client engagement and career development support
3. Learn how to support employment outcomes and retention strategies
4. Build experience in resume development, job search support, and employer engagement
5. Strengthen professional communication, organization, and teamwork skills

Responsibilities and Opportunities:

1. Client Engagement & Intake Support

• Assist with preparing client intake files and documentation
• Support reminder calls/texts for upcoming appointments
• Assist with follow-up on missed appointments and inactive clients
• Support client check-ins to maintain engagement in services
• Observe and learn intake and service planning processes

2. Resume & Job Readiness Support

• Assist in reviewing and formatting client resumes
• Provide feedback and suggestions under the guidance of Employment Consultants
• Support clients in preparing for job search activities
• Observe and assist with interview preparation activities

3. Employment & Employer Support

• Conduct research on employers and labour market opportunities
• Assist in collecting and organizing job postings
• Support Employer Liaison activities, including outreach preparation
• Observe employer engagement and job development processes

4. Workshops & Events

• Assist with preparation and coordination of webinars and workshops (onsite and virtual)
• Support delivery through co-facilitation or practice sessions
• Assist with job fair preparation and participation

5. Retention & Follow-Up Support

• Support tracking of client employment status
• Assist with follow-up activities (e.g., 3, 6, and 12-month check-ins) under supervision
• Escalate client concerns or risks to appropriate staff

6. Administrative & System Support

• Assist with data entry and maintaining accurate client records
• Support tracking of required documentation (e.g., resumes, employment verification)
• Learn and support the use of internal systems
• Participate in front desk and virtual outreach activities as required

Skills and Qualifications:

• Must be currently enrolled in an academic program that includes a field placement, practicum, or co‑op component, such as the Career Development Practitioner Program, Social Service Work diploma, or a related field.
• High level of professionalism and ability to identify, handle and safeguard confidential information with the utmost discretion.
• Excellent communications skills, both written and verbal
• Detail-oriented with excellent time management skills
• Able to work independently and be self-disciplined
• Able to work effectively in a team environment where priorities can change frequently
• Proficient with Outlook, Word, Excel, PowerPoint, and has an aptitude to learn new software skills
• Positive, can-do attitude with an ability to work collaboratively with the team to reach the team's goals

This is an unpaid, temporary part‑time onsite placement of up to 360 hours, or as required by the student’s co‑op program. The schedule typically involves 24 hours per week. Start and end dates will align with the student’s co‑op program requirements.

Job Application Instructions

Interested persons should apply with their resume and cover letter through our careers page by December 4, 2026: https://accesemployment.ca/learn-about-us/work-with-us

Please Note:

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Candidates who are contacted may be requested to complete a screening video interview using Spark Hire. We do not use AI in our candidate screening.

ACCES Employment is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes. We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.

Equity, Diversity, and Inclusion are central to our mission, values, and operations. We foster an inclusive workplace where every employee feels a sense of belonging. Our diverse team generates innovative solutions to complex challenges, supporting our vision for an inclusive labour market in Canada. We recognize the value of workplace diversity and leverage it to develop services that meet the broad needs of our clients. Through partnerships and effective service delivery, ACCES promotes equity for marginalized populations.

Accessibility and Accommodation: ACCES Employment is also committed to developing inclusive, barrier-free selection processes and work environments. Please advise our HR representative or hiring manager of any accommodation measures that are required. Information received relating to accommodation measures will be addressed confidentially.