INVENTORY – Program Delivery Coordinator

About the position

Work environment
Are you looking for an exciting opportunity to be at the forefront of change in Canadian policing?

The Body Worn Camera (BWC) program is a new initiative being introduced to the RCMP, and we're seeking a dynamic, solutions-oriented program delivery coordinator to help drive its success. If you're passionate about supporting frontline policing, process improvements, and tackling complex problems, then this could be the perfect role for you. Are you ready to join us on this transformative journey?You’ll also be in an environment that helps you establish a positive work/life balance, providing access to partial work from home opportunities, flexible scheduling (such as completing your hours of work over 8 or 9 days instead of 10 in a two-week period) and a number of amenities including a gym and full service cafeteria on site at our E-Division (Surrey) Headquarters. In the Program Delivery Coordinator role, you will work with a team to deliver critical program and disclosure support services to frontline BWC users across the BC RCMP.Your responsibilities will include:
- Providing advice and guidance to E Division users of BWC/DEMS
- Conducting analysis and processing of requests for service (transcription and redaction)
- Providing input to the development of BWC/DEMS policies and procedures
- Conducting research and analysis of BWC/DEMS related issues or requirements
- Planning and delivering BWC/DEMS training or information sessionsThis position is located in a law enforcement environment which includes regular contact with uniformed and armed police officers.

Intent of the process
Anticipatory.

A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies (including terms, actings, casuals, assignments and secondments) in similar-level positions (at full or part-time hours, including shift-work). Once established, the qualified pool will be valid for a period of one year and may be extended.Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. If you are unable to apply online, you are asked to contact the individual noted at the bottom of this advertisement.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.Top-down selection may apply.Incorrect or fraudulent information provided by a candidate during the application or assessment process will result in elimination from the process.Applicants are encouraged to apply ONLY if they are willing and able to work in Surrey, BC. All positions are located at 14200 Green Timbers Way, Surrey, BC.NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.Please note that within the context of this selection process, travel costs/expenses will not be reimbursed. Consequently, candidates will be responsible for travel costs.This process and the resulting pool will only be used to staff positions in the RCMP.References must be available, have an in-depth knowledge of your work/projects, and must be able to answer specific questions pertaining to your experience, achievements and strengths. Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Conditions of employment

• Enhanced Reliability Status Security Clearance
• Valid Driver’s license
• Willingness and ability to work shift work hours, including nights, weekends, and statutory holidays in accordance with operational requirements
• Willingness and ability to work in a busy police environment, including exposure to unsettling and graphic material

Operational Requirements

• Willingness and ability to work overtime as required
• Willingness and ability to travel throughout service area (i.e. E Division BC)
• Willingness and ability to provide operational availability (on-call)

You need (essential for the job)

Your application must clearly explain how you meet the following

Education
A secondary school diploma or an acceptable combination of education, training and/or experience.

Learn more about degree equivalency.

Experience
• Experience interpreting and applying legislation, policies or procedures
• **Some *recent experience liaising with team members, clients, or police officers to provide guidance, advice, and services and to determine operational, technical or service requirements
• **Some *recent experience in a role responsible for providing *** information management services, including using and administering databases to manage, extract, and prepare reports
• Experience developing and delivering training materials and sessions to staff or stakeholders
• **Some experience with the MS365 suite, including SharePoint, Excel, Word, PowerPoint, Outlook, Teams, and OneDrive.

*Recent experience is defined as experience acquired within the last two years
**Some experience refers to the depth and breadth of experience associated with the performance of duties over approximately 6 months or more
***Information Management services are defined as the organized processes, tools, and strategies used to collect, store, manage, protect and deliver information within an organization

Applied / assessed at a later date

Knowledge
• Knowledge of Information Management procedures
• Knowledge of the MS365 suite including Excel, Word, PowerPoint, Outlook, Teams, and OneDrive.

Abilities
• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to research, analyze and summarize information
• Ability to work under pressure and prioritize tasks with tight and conflicting deadlines

Personal Suitability
• Client Focus
• Teamwork
• Problem Solving
• Thoroughness and attention to detail
• Flexibility
• Integrity and Respect

Language requirements (essential for the job)

Applied / assessed at a later date

English essential

Learn more about language requirements.

You may need (asset qualifications)

May be applied / assessed at a later date

Education
Graduation with a degree from a recognized post-secondary institution

Learn more about degree equivalency.

Experience
• Experience providing input to the development of policies, procedures or guidelines
• Experience working in a law enforcement policing environment
• Experience assisting with disclosing investigative materials to Crown counsel
• Experience communicating with clients regarding the need for compliance with law enforcement-specific policies and procedures.
• Experience with transcription and redaction

Knowledge
• Knowledge of applicable legislation, policies, procedures and case law surrounding evidence management and disclosure

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

Preference

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

Learn more about preference to veterans.

How to apply

Learn more about applying for Government of Canada jobs.

Information you must provide

• Your résumé

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Additional links

Cracking the Code on how to apply to the Public Service...Watch this before you apply!
http://www.canada.ca/en/treasury-board-secretariat/topics/pay/collective-agreements/pa.html

Hiring organization contact

Name: Charmaine Crocker
Email address: [email protected]

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