First seen by our source: 12 hours ago
IT Asset & Hardware Fulfillment Specialist - CA
@ MPOYNT
Toronto, Ontario
SIGNALS
Overview
MPOYNT is hiring a full-time, in-person IT Asset & Hardware Fulfillment Specialist in its Toronto, ON office. The role covers provisioning and configuring devices, inventory, shipping and receiving, repairs, and asset lifecycle work. Pay is $55,000 to $65,000 CAD plus a performance bonus and comprehensive benefits.
Responsibilities:
- Provision, stage and configure laptops, desktops, phones, tablets and network equipment
- Receive and track IT assets and maintain inventory records
- Process domestic and international shipments and documentation
- Coordinate warranty claims, repairs and RMAs with vendors
- Test returned devices and decide repair, redeployment or decommissioning
Requirements summary:
- 2 to 4 years in hardware fulfillment, shipping, inventory or IT support
- Hands-on experience setting up or troubleshooting computers and mobile devices
- Strong organizational skills and attention to detail
- Ability to lift and move equipment over 40 pounds
- Availability for occasional travel to client sites
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Manufacturing & production |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: minimal |
| Work setting | Warehouse, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 40 lb · computer high |
| Languages | English |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
MPOYNT
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Job description
About Mpoynt
MPOYNT helps organizations simplify and scale endpoint management through innovative technology solutions and managed services. We are building a high-performing Hardware Fulfillment team responsible for deploying, managing, and supporting technology assets throughout their lifecycle.
As an IT Asset & Hardware Fulfillment Specialist, you will be responsible for device provisioning, inventory management, shipping and receiving, repairs, and asset lifecycle activities. You will work with technical, project, and service teams to help ensure devices are deployed accurately and on time.
This is a full-time, in-person role located in our Toronto, ON office.
Responsibilities
EQUAL OPPORTUNITY STATEMENT
MPOYNT is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial or local laws.
Applicants must be legally eligible to work in the Canada, sponsorship is not available for this role.
MPOYNT helps organizations simplify and scale endpoint management through innovative technology solutions and managed services. We are building a high-performing Hardware Fulfillment team responsible for deploying, managing, and supporting technology assets throughout their lifecycle.
As an IT Asset & Hardware Fulfillment Specialist, you will be responsible for device provisioning, inventory management, shipping and receiving, repairs, and asset lifecycle activities. You will work with technical, project, and service teams to help ensure devices are deployed accurately and on time.
This is a full-time, in-person role located in our Toronto, ON office.
Responsibilities
- Provision, stage, and configure laptops, desktops, smartphones, tablets, and network equipment.
- Receive and track IT assets, peripherals, and shipping materials, maintaining accurate inventory records.
- Process domestic and international shipments, including waybills, packing lists, and commercial invoices.
- Coordinate warranty claims, repairs, and return merchandise authorizations (RMAs) with vendors and partners.
- Manage assigned requests in our IT service management system within established service levels, documenting device, end-user, inventory, and shipping details accurately.
- Support monthly inventory audits, investigate discrepancies, and follow operational procedures.
- Work with Project and Service Management teams to identify and escalate device imaging or setup issues.
- Test returned devices and help determine whether they should be repaired, redeployed, or responsibly decommissioned.
- Identify and suggest improvements to hardware fulfillment processes.
- 2 to 4 years of experience in hardware fulfillment, shipping and receiving, inventory operations, IT support, or a related role.
- Hands-on experience setting up or troubleshooting computers or mobile devices.
- Strong organizational skills and attention to detail when tracking assets and completing shipments.
- Ability to manage assigned requests, meet deadlines, and communicate clearly with both technical and nontechnical colleagues.
- Ability to lift and move equipment weighing 40+ pounds.
- Availability for occasional travel to client sites for project work.
- Diploma or degree in Information Technology, Computer Networking, or a related field.
- Familiarity with iOS, Android, Windows, and macOS.
- Experience with mobile device management (MDM) or enterprise mobility management (EMM) tools.
- Familiarity with IT service management platforms and ITIL practices.
- Experience with wireless carrier portals, hardware warranty processes, or international shipping documentation.
- $55,000 - $65,000 CAD + performance bonus and comprehensive benefits package.
EQUAL OPPORTUNITY STATEMENT
MPOYNT is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial or local laws.
Applicants must be legally eligible to work in the Canada, sponsorship is not available for this role.
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