First seen by our source: 2 hours ago
IT Support Technician
@ Fidelity Manufacturing
Calgary, Alberta
Overview
Fidelity Manufacturing is hiring a full-time IT Support Technician who will handle day-to-day IT issues and support security programs including cyber security, access control, Controlled Goods, intrusion and video surveillance. The role requires onsite work Monday to Friday, 7:30 to 4:00, and a Class 5 driver's licence. Benefits include medical, dental and life insurance and two paid flex days per year.
Responsibilities:
- Manage minor internal IT issues and hardware
- Assist third-party IT provider
- Maintain daily Controlled Goods logs
- Track IT hardware inventory and procurement
- Coordinate system updates with IT provider
Requirements summary:
- High school education or equivalent
- 1-3+ years hands-on technical support experience
- Basic knowledge of TCP/IP, DNS, SMTP and web protocols
- Criminal record check and Controlled Goods screening
- Class 5 driver's licence
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | IT |
| Experience | 1+ years |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: minimal |
| Work setting | Office, Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Licences & certifications | Class 5, Controlled Goods |
| Driver’s licence | required |
| Background checks | criminal record |
| Education | High school (required) |
| Perks mentioned | Visa sponsorship |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Fidelity Manufacturing
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Fidelity is looking for a full-time IT Support Technician that will also support our security programs which include Cyber Security, Access Control, Controlled Good Program, Intrusion, and Video surveillance. This position will assist with the maintenance and development of each program. You will be required to work with our 3rd party IT provider and assist with onsite requirements. As an IT Support Technician, you will be expected to handle some of the day-to-day unexpected problems/tasks as well as ongoing maintenance and development
Duties Include:
- Manage and assist with minor internal IT issues (monitors, printers, misc hardware)
- Assist third party IT provider as needed
- Maintain daily Controlled Goods logs entries
- Assist with document control maintenance
- Pick-up and delivery of computer hardware as needed
- Managing system updates, coordinate with IT provider and Fidelity staff
- Assisting with computer installs and setups as needed
- Inventory and Procurement: Track IT hardware stock. maintain hardware inventory
- Assist with misc. IT and Security admin tasks as needed
- Minimum High School education or equivalent
- Any other technical certification / education considered an asset such as cyber security, controlled goods
- Mandatory that this role take part in a criminal record check and controlled goods screening
- 1-3+ years of hands-on experience with technical support or system maintenance roll
- Have a basic knowledge of technical diagnostic procedures
- Have a basic understanding of TCP/IP v4, POP, IMAP, SMTP, DNS, HTML, PHP, MySQL and or industry standard equivalents
- Must have Class 5 drivers license
- Must be onsite for regular hours 7:30-4:00 Monday – Friday
- Competitive wages based on experience and knowledge level
- Employee benefits with medical, dental and life
- A fun, friendly and casual work environment with company sponsored events
- 2 Paid Flex days per year
Journal
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