First seen by our source: 1 hour ago
IT Support Technician
@ Government of Yukon
Whitehorse, Yukon
Overview
Government of Yukon is hiring an IT Support Technician for Yukon school computer labs, classrooms and offices, working with Apple and Windows computers. The role is full-time, 75 hours biweekly, onsite in an office with required travel to schools in Whitehorse and communities. Security clearance, a vulnerable sector check and a valid Class 5 licence are required.
Responsibilities:
- Administer departmental computer systems for Yukon school labs and offices
- Support Apple and Windows computers and peripheral equipment
- Assist in administering hardware maintenance contractors
- Monitor contractor performance and client satisfaction
- Travel to schools in Whitehorse and communities
Requirements summary:
- Education or coursework in computer science or related field
- Experience setting up, configuring and diagnosing hardware and software
- Level one service desk experience including ticket prioritization
- Experience in education IT support (asset)
- Experience writing user and internal documentation (asset)
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | IT |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: moderate |
| Work setting | Office, School, Client sites |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 35 lb · computer high |
| Languages | English |
| Driver’s licence | required |
| Background checks | vulnerable sector |
| Education | College diploma (preferred) |
| Fields of study | Computer science |
| Security clearance | Other clearance |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Government of Yukon
| Field | Value |
|---|---|
| Open jobs on Jobsy | 16 |
This competition is to fill 1 (one) full-time, permanent position, working 75 hours biweekly.
This competition is to fill 2 (Two) full-time, 1 year Term anticipatory Perm positions, working 75 hours biweekly.
Living in Yukon Thriving in Life
Our goal is to support all learners in developing the essential skills, knowledge and personal qualities that they need to thrive in life.
Reporting to the Support Team Lead - Information Technology & Support Services (ITSS), the IT Support Technician provides departmental computer systems administration and support to Yukon school computer laboratories, classrooms, school offices and other Yukon Education offices. This position works with Apple and Windows based computers and related peripheral equipment, ensuring minimal disruption of service. It assists in the administration of the hardware maintenance and monitoring contractor performance and client satisfaction and performs other duties as assigned.
Our branch is a group of highly technical professionals, and we prioritize staff engagement and cross training opportunities. The branch Director’s leadership style is supportive, honest and authentic and they empower employees to think critically and develop innovative solutions.
We are looking for a hardworking and highly organized individual with great attention to detail to join our amazing team.
Important Application Requirements
Please submit your resume clearly demonstrating how you meet each of the following qualifications. Emphasize how your work experiences and related duties align with the essential and asset qualifications listed below. Note that selection for further consideration is based solely on the information you provide in your resume; ensure you use a month/year to month/year format and include the duties you performed in each of your positions.
For more information on how to prepare and submit your resume visit this resource page on Yukon.ca .
Essential Qualifications
- Education and/or coursework in computer science or related field.
- Experience setting up, configuring, and diagnosing computer hardware and software
- Experience providing level one service desk support, including but not limited to: prioritizing tickets, liaising with users/clients for information, diagnosing problems, and documenting resolutions.
- Experience providing IT support in an education setting is an asset.
- Experience creating user facing and internal documentation, including policies, procedures, instructions, and guidelines is an asset.
To best support the achievement of key strategic and business objectives, candidates may be assessed on:
- Modeling Interpersonal Skills and Personal Responsibility
- Taking Action and Achieving Results
- Thinking Strategically
- Demonstrating Client Focus
- Technical knowledge
Conditions of Employment:
- Security Clearance, Vulnerable Sector Check
- Valid Class 5 driver’s license
- This position works onsite in an office environment
- This position is required to travel and visit schools within Whitehorse and the communities
- The work requires some bending and lifting of weights up to 35 pounds and includes potential exposure to electrical shock, dust and dirt.
If you have any questions about this position, please contact: Joanne Curial, Director, Information Technology & Support Services (ITSS) at [email protected]
If you have questions about our recruitment process, please contact: Desiree Martsinkiw, Manager, Human Resources at [email protected]
What can we offer you?
We offer a competitive salary, a flexible work environment and the chance to immerse yourself in a team of experienced professionals.
We will work with you to develop a performance plan to help you meet your future aspirations, while also meeting branch priorities, as you continue to expand your skills.
You will love what the Yukon has to offer! If that’s not enough, we also offer a full benefits package, pension , leave arrangements , family assistance programs and professional development opportunities.
Eligibility List
7 months
Journal
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