First seen by our source: 1 hour ago
IT Support Technician (#068-AO)
@ PEMBINA TRAILS SCHOOL DIVISION
Winnipeg, Manitoba
Overview
Pembina Trails School Division is hiring a full-time IT Support Technician in its Learning and Information Technologies department. The role provides on-site and remote hardware, software and network support to 36 schools and administration offices, with a regular 7-hour day and a pay range of $28.11 to $33.76 per hour depending on qualifications.
Responsibilities:
- Respond to IT requests, calls and emails about technical problems
- Diagnose and resolve hardware and software issues for end users
- Install, maintain and repair hardware, peripherals and system software
- Test and troubleshoot network cabling and audio-visual systems
- Maintain IT asset inventories, configuration documents and records
Requirements summary:
- College diploma in computer science or 2 years equivalent experience
- Experience maintaining computers, mobile devices and peripherals
- Experience with varied operating systems and educational software
- Strong problem-solving, organization and customer service skills
- Comfortable working at heights on a ladder or lift
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | IT |
| Experience | 2+ years |
| Hours per week | 35 |
| Schedule | day |
| Travel | air: none · ground: minimal |
| Work setting | Office, School |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer high |
| Languages | English |
| Licences & certifications | Police Information Check, Child Abuse Registry Check, Commit to Kids, Respect in Schools |
| Driver’s licence | required, own vehicle |
| Background checks | criminal record |
| Education | College diploma (required), Bachelor’s degree (required) |
| Fields of study | Computer science |
Summary and details written by AI from the posting; the employer’s posting is the authority.
PEMBINA TRAILS SCHOOL DIVISION
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
#AccomplishAnything
Full company description
Pembina Trails School Division serves the South West communities of Winnipeg with a student population of approximately 14,000 in 34 schools. Our Division dedicated to educational excellence through challenging and enriching experiences for all, in a safe and caring community. #AccomplishAnything
- LinkedIn followers
- 2,172
- People associated on LinkedIn
- 823
- Reported office locations
- 181 Henlow Bay, Winnipeg, Manitoba R3Y 1M7, US
- Other recorded names
- Pembina Trails School Division
- Profile identifies a recruitment agency
- No
Pembina Trails School Division serves the South West communities of Winnipeg with a student population of approximately 14,000 in 34 schools. Our Division dedicated to educational excellence through challenging and enriching experiences for all, in a safe and caring community. #AccomplishAnything
| Field | Value |
|---|---|
| Industry | Education Administration Programs |
| Company size | 1,001-5,000 employees |
| Headquarters | Winnipeg, Manitoba |
| Organization type | Educational |
| Open jobs on Jobsy | 23 |
| View page |
Pembina Trails School Division is committed to the principles of equity, diversity and inclusion. We encourage applications from members of equity-deserving groups with diverse abilities, backgrounds, cultures, and identities.
IT SUPPORT TECHNICIAN
START DATE: As soon as possible
Position Title: IT Support Technician
Department: Learning and Information Technologies
Reports To: Director of Learning and Information Technologies
Union Status: CUPE 5121
Location: Administration Office
Hours: Regular Full-Time (7 hours/day)
Annual Salary Range: $28.11 to $33.76 per hour depending on qualifications
Language Requirement: English
Job Description Reviewed: January 16, 2025
Purpose of Position
The Pembina Trails School Division’s Learning and Information Technologies department oversees all technology throughout its 36 schools and admin offices.
Working with Computer Technicians, the IT Support Technician ensures efficient operation of the organization's computing environment. The IT Support Technician provides hardware, software, and network support on-site and remotely to the schools and admin offices. The role involves troubleshooting, repairing, and maintaining an eclectic array of hardware, software, and applications in instructional and administrative settings.
Key Responsibilities
Duties include, but are not limited to, the following:
- Receives, triages, and responds to all incoming IT Requests, calls, and/or e-mails regarding technical problems.
- Analyzes, diagnoses, and resolves complex problems for end users, and recommends and implements corrective actions as needed.
- Installs, maintains, troubleshoots, and repairs technology hardware and peripherals.
- Installs, maintains, troubleshoots, and repairs diverse system and application software.
- Tests, and troubleshoots network cabling, audio-visual systems, and other low voltage building systems.
- Collaborates with other technology staff to ensure efficient operation of the organization's computing environment.
- Assists in maintaining accurate records in IT requests, IT asset inventories (hardware and software), configuration documents, technical specifications, and troubleshooting records.
- Assists with the deployment of new hardware.
- Performs other duties as may be assigned to support the efficient operation of the Department
Skill and Knowledge – Required:
- College diploma or university degree in computer science or 2 years equivalent work experience.
- Experience maintaining and repairing stand-alone and networked computers, mobile devices, and other hardware peripherals.
- Experience with a wide variety of operating systems, educational, productivity, and telecommunications software.
- Proven analytical and problem-solving abilities with the ability to conduct research.
- Strong organizational and time management skills, with ability to work under pressure, multi-task and prioritize.
- Strong interpersonal and communication skills (verbal and written) with the ability to work effectively with a wide range of employees with various skill levels.
- Strong customer service skills
- Keen attention to detail.
- Ability to work both independently and in a team environment.
- Must be comfortable working with heights either on a ladder or a lift.
- Experience with Microsoft M365 highly desirable.
- Prior experience in an educational environment.
- Police Information Check
- Child Abuse Registry Check
- Completion of Commit to Kids or Respect in Schools training
- New Employee Safety Orientation
- Accessible Customer Service and Accessible Employment
- Code of Conduct
- Work is performed in an office environment and in schools.
- May be required to do some heavy lifting.
- Class 5 Drivers License and reliable vehicle.
Journal
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