Posted 4 days ago
IT Technician
@ Groupe Madysta / Madysta Group
Trois-Rivières, Quebec
Responsibilities:
- Provide IT support to internal divisions and external clients
- Install, maintain and troubleshoot hardware and software
- Create user accounts and manage network access requests
- Implement network security and optimize server performance
- Perform data backup, restoration and security testing
Requirements summary:
- DEP, DEC or certificate in computer science
- Minimum 2 years of similar experience
- Fluent spoken and written French and English
- Valid Class 5 driver's licence
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · glow
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 2+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Driver’s licence | required |
| Education | Trade certificate (required), College diploma (required) |
| Fields of study | Computer science |
| Perks mentioned | Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Groupe Madysta / Madysta Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 10 |
The IT Technician is responsible for providing technical support and advice to the various divisions of Groupe Madysta as well as to external clients. This includes responding to client needs through the installation, maintenance, and troubleshooting of computer hardware and software.
Work Schedule
- Day shift, Monday to Friday;
- 40 hours per week (permanent, full-time position);
- On-site work.
Work Location
- Trois-Rivières, QC.
Responsibilities
- Provide IT support to all divisions of Groupe Madysta and external clients;
- Conduct analyses and research to resolve client technical issues;
- Create user accounts, install software, and manage network access requests;
- Install and perform commissioning tests on computer equipment;
- Follow up with clients after problem resolution;
- Implement network security and traffic control software, and optimize server performance;
- Perform data backup and restoration operations;
- Conduct security, control, and quality tests;
- Collaborate to maintain cohesion across all departments within the organization;
- Promote and contribute to efforts ensuring a healthy, safe, respectful, and continuously improving work environment;
- Perform any other reasonable and related tasks normally carried out by a person in the same position, within the skills and abilities of an IT Technician.
Hiring Requirements
- Hold a DEP, DEC, or certificate in computer science;
- Proficient in both French and English – spoken and written;
- Hold a valid Class 5 driver’s license;
- Minimum of 2 years of experience in a similar role.
Desired Profile
- Team player;
- Attention to detail;
- Dynamic and proactive;
- Self-reliant;
- Strong problem-solving skills;
- Highly organized.
Employee Benefits
- Salary based on experience and skills;
- Comprehensive group insurance plan, including life, health, travel, dental, and vision coverage;
- Group Retirement Savings Plan with employer contribution;
- Access to virtual healthcare – free medical consultations, mental health support, and online pharmacy services;
- Employee Assistance Program;
- Opportunities for career advancement.
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