Justice Systems Navigator

Career Opportunity

Internal/ External

Justice Systems Navigator

Full-Time, Onsite

This job posting is for a new position within our organization. (2 Positions)

It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. TI has over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services. By incorporating the principles of Inuit Qaujimajatuqangit (IQ), TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.

This position is responsible for supporting Inuit in navigating the Canadian Justice System. This role ensures Inuit gain fair and equitable access to legal services, language translation/interpretation (Inuktitut-English/ French) and direct supports to successfully navigate the legal system. The JSN works towards reducing barriers for clients, increasing their cultural safety, and providing access to relevant justice services, while providing community support and referrals. The JSN functions as a central intake point of contact for Tungasuvvingat Inuit (TI), is accountable for the coordination of appointments, individualized supports, and maintenance of client case files and tracks statistics of service and any referrals made outside of TI.

Main Responsibilities, include but are not limited to, the following:

· Direct Service Delivery

o Provide a safe conduit between clients and the Canadian Justice System parties, to ensure agency interactions and interventions are done in a culturally sensitive and appropriate way;

o Provides immediate access to culturally relevant programs and services for Inuit involved with the Canadian Justice System including clients, families, community members, and key stakeholders;

o Develop, organize, facilitate and provide access and referrals to legal supports, legal aid, cultural supports such as linguistics, elders, and cultural programs and services.

o Collaborate with community partners to ensure Inuit have access to legal expertise.

· Case Development and Management

o Determine the needs of clients and families through intake;

o Provide access to translation and interpretation as requested;

o In collaboration with the Project Coordinator, complete all required administrative duties of the role including (but not limited to) manage intake, coordinate data gathering, maintain accurate client files and completing timely case notes in the appropriate electronic systems and assisting in project reporting requirements;

o Follow TI’s Client Service Policies & Procedures to preserve confidentiality and minimize risks for clients, employees and the organization;

· Program Coordination and Development

o Advise and assist in culturally relevant program development, program management and continued expansion and delivery of the program;

o In conjunction with the Manager and Program Coordinator, contribute to workplans, progress and statistical reports as required;

o Maintain accurate and up to date client records in Mareto;

o Distribute questionnaire to clients, families, and relevant stakeholders to collect data for program effectiveness and evaluation.

· Capacity Building

o Assist in training events and workshops;

o Participate in training and professional development initiatives as required

· Networking and Program Promotion

o Build and maintain good working relationships, forging partnerships through outreach, education and information exchange with external partners and organizations across Ottawa;

o Create positive working relationships and collaborate with other staff at TI, Inuuqatigiit, and other Indigenous and non-Indigenous agencies to provide integrated and coordinated support for the client to help meet their needs and goals;

o Network and collaborate with Canadian Justice System partners, stakeholders and liaise with community service providers and educational institutions;

o Create program materials and distribute widely internally and externally

o Coordinate and participate in legal related clinics delivered by Pisiksik and other partners.

o Become familiar with and comply with all of TI’s policies and procedures; and

o Any other duties assigned to you as may reasonably be required in line with the Position’s main responsibilities.

Education, Qualifications and Skills:

• Diploma in Community Justice, Victimology, Social Services, or a related field is required
• Degree in Criminology, Social Work, Psychology, or a related field is preferred.
• 1+ year of experience supporting clients with complex needs, including Inuit or other Indigenous clients and/or similar clientele
• 1+ year of experience navigating the Canadian or Ontario justice system and working with justice-system partners.
• At least 1+ years of relevant experience providing client intake, case management, maintaining confidential files, and completing case notes or service documentation.
• At least 1+ years of relevant experience coordinating referrals and collaborating with community partners or service providers.
• Fluency in English required, fluency in Inuktitut is an asset.
• Proficient use of MS Word, Excel, PowerPoint, Outlook, video-conferencing platforms.
• Availability to work evenings and weekends is preferred.
• Valid driver’s license without restrictions is preferred.
• Relevant certifications or training, such as CPR, crisis intervention, suicide intervention/prevention, Mental Health First Aid, or food handling is preferred.
• Knowledge of Inuit culture, values, and Inuit Qaujimajatuqangit, or willingness to learn
• Excellent interpersonal, communication, and relationship-building skills.
• Strong case management, file management, and organizational skills.
• Ability to conduct client intakes and one-on-one or group interviews.
• Ability to navigate the Canadian justice system and connect clients with legal, cultural, and community supports.
• Strong time and stress management; resourcefulness and ability to work independently with minimal supervision.
• Ability to collaborate effectively across multidisciplinary teams and with community and justice-system partners.
• Ability to support culturally safe, confidential, and client-centered service delivery.
• Proven ability to work effectively in a multi-disciplinary and multicultural team environment.

**Acceptable combinations of education and experience may be considered for this position. We encourage you to apply if you have equivalent years of education and/or experience equal to the education and experience requirements listed above. ***

Salary and Benefits

• Salary range is $65,000 to $70,000 annually
• TI provides paid sickness, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.
• Vacation (earn 3 weeks/year.

The deadline for applications is November 25^th, 2026.

PLEASE CLICK ON **APPLY NOW** TO SUBMIT YOUR RESUME.

Preference in hiring will be given to qualified Inuit candidates; applicants are encouraged to self-identify. Interested candidates are encouraged to visit our website at www.tiontario.ca to learn more about our programs and services. If you require accommodation during the interview process, please contact [email protected].

The Justice Systems Navigator works out of 282 Dupuis st, Ottawa (main location) and designated locations within the Ottawa region.

We thank all interested applicants in advance for their interest. Only individuals selected for interviews will be contacted.

Hiring Process Disclaimer:

We do not use artificial intelligence or automated decision-making tools to screen, assess, and/or select candidates. All applications and interviews are reviewed and conducted by qualified human hiring professionals.