K-Manager Account Manager (Temp 6 months)

Not that there is a preferred candidate identified for the role.

Job Summary

The incumbent is responsible for identifying and pursuing opportunities with new and existing customers. The incumbent asks customers pertinent questions in order to understand their transportation needs and match them to CN's service delivery capabilities. The position stays abreast of competitive developments in customers' markets and seeks opportunities for growth.

Main Responsibilities

• Handle commercial aspects of several key customers
• Develop account growth strategies for customers and maintain existing relationships
• Create strategies for new business development, including prospecting, cold calling, and sales pipeline management
• Deliver yearly revenue and price targets in alignment with the Company's objectives
• Collaborate with operations personnel to identify available capacity for opportunistic selling to improve overall yield and asset utilization
• Cross-sell the full suite of the organization's transportation services
• Address any potential service issues with operations personnel proactively
• Develop a reliable monthly revenue and volume forecast
• Handle contract renewals and regular negotiations
• Act as a safety advocate with customer base in accordance with CN's values
• Maintain compliance and reporting safety incidents internally

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires regular travel (70%).

Experience

Sales or Marketing

• Minimum 5 years of experience in sales or marketing, preferably in transportation and logistics services
• Experience in major contract negotiations
• Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

• Bachelor's in commerce, Marketing, Finance, Business Administration, or equivalent
• Candidates with equivalent practical experience, education, or training will be considered

Competencies

• We Care About Each Other
• We Strive for Excellence
• We Succeed Together
• We Lead Responsibly
• Vision and strategic thinking
• Impactful and inclusive leadership
• Performance and value delivery
• Empowerment and talent development
• Strategic communication and influence
• Managerial courage and decisiveness
• Delegation
• Influence
• Customer service
• Conflict management
• Support

Technical Skills/Knowledge

• Knowledge of rail or other transportation services
• Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word), including SalesForce, Tableau, and Power BI
• Negotiation and time management skills
• Fluently bilingual both written and verbal (English, French)*

Any requirement marked with (*) will be considered an asset (not mandatory).

Additional Information (If Any)

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