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Posted 3 days ago

Lead Hand

@ Intelcom Courrier Canada INC

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Grande Prairie, Alberta

Full-time
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SIGNALS

Overview

Intelcom | Dragonfly is hiring a full-time Lead Hand to lead sorters and warehouse associates in its last-mile logistics operation. The role covers safety enforcement, team coaching, sort workflow management and truck unloading and loading. The posting lists group insurance, a group RRSP and an Employee Assistance Program.

Responsibilities:

  • Lead and coach sorters and warehouse associates
  • Enforce health and safety protocols and conduct safety audits
  • Lead truck unloading and pallet handling
  • Support sort workflow and labour assignment
  • Keep the warehouse clean and organized

Requirements summary:

  • Experience leading or supervising warehouse or sorting teams
  • Knowledge of health and safety practices
  • Ability to train and mentor new hires
  • Physical ability for unloading and loading freight

Tools & skills

Regulatory complianceLeadershipWorkflowData entryLoad pallets

Benefits mentioned

Retirement planEmployee assistance
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-03
First seen by our source
2026-10-23
Source record updated
2026-11-04

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSupply chain & logistics
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingWarehouse, Vehicle
PositionOn the move
Physical demandsphysical high · computer low
Perks mentionedRetirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Intelcom Courrier Canada INC

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FieldValue
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Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

1. Health & Safety

Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment.

Enforce safe working methods and behaviors within the team.

Conduct safety audits and warehouse checks.

Make sure everyone meets safety standards.

Respond to emergencies as required.

Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.

2. Leadership & Team Support

Motivate and lead sorters; be their point of reference.

Mentor and support Package Handlers during the sort process.

Coach and mentor warehouse associates, including training new hires.

Respond quickly to requests for changes and unforeseen events.

Forward special cases to supervisors or managers.

Perform related tasks assigned by supervisors.

3. Operations & Workflow Management

Support the supervision of sorting, scanning, and processing packages (including defective items and returns).

Setup sorting layout.

Assist with sorting packages and envelopes as needed.

Assign labour and manage workforce deployment as required.

Perform data entry as needed.

4. Shipping & Receiving

Unload trailers and verify freight against manifests.

Unloading and loading of pallets.

Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.

5. Warehouse Organization

Ensure warehouse cleanliness and organization.

Other duties as assigned

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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