Posted 16 days ago
Lead Hand, Starbucks Retail Food Services - General Helper (Full-Time, 1-Year Contract) (34444001)
@ Sodexo Canada Ltd
Vaughan, Ontario
Overview
Sodexo Canada Ltd is hiring a Starbucks Lead Hand on a one-year full-time contract to guide team members on shifts and keep the café running to Starbucks and Sodexo standards. The role covers customer service, beverage and food preparation, ordering and inventory, waste control, and food safety inspections. A minimum of one year of Starbucks Supervisor or Team Lead experience is mandatory, and a full uniform and training are provided.
Pay:
Up to $21.69 an hour
Responsibilities:
- Direct and support team members during assigned shifts
- Prepare beverages and food to Starbucks and Sodexo standards
- Manage ordering, receiving and inventory counts
- Monitor shrinkage, waste and product rotation
- Complete food safety checks, audits and internal inspections
Requirements summary:
- Minimum 1 year Starbucks Supervisor or Team Lead experience
- Valid Food Handler Certification
- Ability to lift up to 30 lbs
- Pass a criminal reference check
- Meet hospital vaccination requirements
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-10-21
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-10-21
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Experience | 1+ years |
| Management experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 30 lb · computer low |
| Languages | English |
| Licences & certifications | Food Handler Certification |
| Background checks | criminal record |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Paid training, Uniform provided |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sodexo Canada Ltd
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the leader in Food and Services, shaping better everyday experiences at every moment in life: work, heal, learn and play. The Group stands out for its independence, its founding family shareholding and its responsible business model. With its services, Sodexo meets all the challenges of everyday life with a dual goal: to improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental progress in the communities where we operate. For Sodexo, growth and social commitment go hand in hand. Our purpose is to create a better everyday for everyone to build a better life for all. Sodexo is included in the CAC Next 20, Bloomberg France 40, CAC SBT 1.5, FTSE 4 Good and DJSI indices. Sodexo Key figures: 24.1 billion euros Fiscal 2025 consolidated revenues 426,000 employees as at August 31, 2025 #2 France-based private employer worldwide 43 countries 80 million consumers served daily 8.3 billion euros in market capitalization (as at October 22, 2025)
- LinkedIn followers
- 1,710,135
- People associated on LinkedIn
- 96,242
- Reported office locations
- 255 quai de la bataille de Stalingrad, 92866 Issy les Moulineaux Cedex 9, FR
- 9801 Washingtonian Boulevard, Gaithersburg, Maryland 20878, US
- Paseo de Roxas, Makati, National Capital Region, PH
- 7100 Commerce Way, Brentwood, TN 37027, US
- Station Road, West Calder, Scotland EH55 8QA, GB
- Watermanweg 30, Rotterdam, South Holland 3067 GG, NL
- 255 Quai de la Bataille de Stalingrad, Issy-les-Moulineaux, IdF 92130, FR
- 223 Mountbatten Rd, #02-28, Singapore, 398008, SG
- Avenida Ibirapuera 1196, São Paulo, SP 04028-000, BR
- Calle de Federico Mompou, 5, Parque Empresarial Las Tablas, Edif. 1, Planta 1, Madrid, Community of Madrid 28050, ES
- Business categories
- Innovation Management
- Coupons
- Health Care
- Hospitality
- Business Development
- Consulting
- Education
- Housekeeping Service
- Facility Management
- Food and Beverage
- Catering
- Other recorded names
- Sodexo
- Sodexo Canada Ltd
- Specialties
- corporate real estate
- food services
- facilities management
- Catering
- Workplace
- and Workplace Experience
- Profile identifies a recruitment agency
- No
- Reported total investment
- 3,736
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the leader in Food and Services, shaping better everyday experiences at every moment in life: work, heal, learn and play. The Group stands out for its independence, its founding family shareholding and its responsible business model. With its services, Sodexo meets all the challenges of everyday life with a dual goal: to improve the quality of life of our…
| Field | Value |
|---|---|
| Industry | Facilities Services |
| Company size | 10,001+ employees |
| Headquarters | 92866 Issy les Moulineaux Cedex 9 |
| Organization type | Privately Held |
| Specialties | corporate real estatefood servicesfacilities managementCateringWorkplaceand Workplace Experience |
| Open jobs on Jobsy | 380 |
| View page |
Company Description
Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.
Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services.
What Makes Sodexo Different:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
Flexible and dynamic work environment
Competitive compensation
Access to ongoing training and development programs
Countless opportunities to grow within the company.
Full training and full protective uniform supplied.
Job Description
Position Summary
The Starbucks Lead Hand supports daily operations and provides guidance to team members to ensure excellent customer service, product quality, food safety, cleanliness, and compliance with Starbucks and Sodexo standards.
The Lead Hand is expected to demonstrate leadership, teamwork, integrity, and effective communication while meeting the needs of those we serve.
Duties & Responsibilities
Duties include, but are not limited to:
Leadership & Customer Service
- Provide direction and support to team members during assigned shifts.
- Deliver friendly, efficient, and professional customer service.
- Respond to customer requests and resolve concerns appropriately.
- Promote teamwork and maintain a positive and respectful workplace.
Starbucks Operations
- Prepare coffee, beverages, food, and other products according to Starbucks and Sodexo standards.
- Suggest products, combos, and sizes appropriately.
- Communicate pull counts and assist with product merchandising.
- Keep counters and work areas clean, organized, and properly stocked.
- Monitor product quality, freshness, availability, and proper rotation.
Ordering & Inventory
- Support product ordering and maintain appropriate stock levels based on operational needs.
- Receive, organize, and verify deliveries and ensure products are stored appropriately.
- Assist with inventory counts and maintain accurate inventory records.
- Monitor inventory levels and identify shortages, overstock, and inventory variances.
- Ensure proper FIFO/product rotation practices are followed.
Shrinkage & Waste Control
- Monitor product shrinkage, waste, and spoilage.
- Identify opportunities to minimize waste while maintaining product availability and quality.
- Communicate significant inventory variances, shrinkage, waste, or product concerns to Management.
Food Safety, Compliance & Internal Inspections
- Record food and equipment temperatures as required.
- Complete required audits, checklists, and food safety documentation.
- Ensure food handling, sanitation, hygiene, and safety procedures are followed.
- Follow all HACCP policies and procedures.
- Participate in safety training, meetings, and hazard assessments.
- Complete required online training modules.
- Conduct routine internal inspections of the Starbucks operation, including food safety, cleanliness, product quality, equipment, and operational standards.
- Identify deficiencies during internal inspections and communicate required corrective actions to Management.
- Communicate operational, equipment, product, inventory, or food safety concerns to Management.
- Perform other duties as assigned by Management.
Qualifications
- Minimum 1 year of Starbucks Supervisor/Team Lead experience is mandatory.
- Previous Lead Hand, supervisory, or food service experience is an asset.
- Strong customer service, communication, organizational, and teamwork skills.
- Ability to provide direction and work effectively in a fast-paced environment.
- Ability to understand written and verbal instructions in English for safe and efficient job performance.
- Physically fit to perform all aspects of the position, including occasionally lifting up to 30 lbs.
- Valid Food Handler Certification.
- Must meet hospital vaccination requirements.
- Must successfully pass a criminal reference check.
- Knowledge or experience in ordering, inventory control, shrinkage/waste management, stock rotation, and operational inspections is an asset.
Additional Information
Ready to be part of something greater? Apply today!
Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.
We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.
Thank you for your interest in Sodexo.
Please note that only those candidates under consideration will be contacted.
Follow us on social media to see first-hand what we are all about!
Instagram: Sodexo Canada (@sodexocanada)
Twitter: Sodexo Canada (@SodexoCanada)
LinkedIn: Sodexo Canada Careers
Facebook: Sodexo Canada | Facebook
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