Lead Hand - Warehouse

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Position Title: Lead Hand - Warehouse

Position Type: Regular - Full-Time ​

Requisition ID: 45378

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In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About the role.

Reporting to the Supervisor, Warehouse Operations, the Warehouse Lead Hand is responsible for supporting the safe, efficient, and effective operation of warehouse and loading dock activities, equipment, and food safety programs. This is a hands-on leadership role that serves as a backup for key warehouse positions, including Shipper and Dock Foreman, while providing operational leadership and assisting with forklift operations as required. The successful candidate will be adaptable, safety-focused, and committed to maintaining high standards of service, productivity, and teamwork in a fast-paced environment.

What you’ll be doing.

• Support the daily operation of warehouse and loading dock activities to ensure safe and efficient product flow.
• Act as a trained backup for Shipper and Dock Foreman responsibilities during vacations, leaves, and operational requirements.
• Prepare and verify shipping documentation before and after order loading to ensure accuracy.
• Inspect trailers to confirm suitability and compliance for loading activities.
• Coordinate dock assignments and trailer movements with shunt truck operators to maximize efficiency.
• Organize shipment schedules and assist with load prioritization to meet customer and business requirements.
• Utilize SAP, WMS, and TMS systems to support shipping, inventory, and operational processes.
• Serve as a key communication point with transportation carriers and internal departments.
• Lead and support the safe and efficient loading of transport trucks.
• Foster a positive, productive, and safety-focused work environment while promoting safe work practices, HACCP requirements, and continuous improvement initiatives.
• Operate forklifts and provide hands-on support to warehouse operations as needed.
• Monitor productivity, inventory accuracy, and operational performance while communicating issues and opportunities to leadership.

What you’ll need to be successful.

• Bachelor’s degree or equivalent preferred; relevant experience will also be considered.
• Previous lift truck/forklift operating experience is required.
• Strong computer skills with proficiency in Microsoft Office applications.
• Experience using SAP, WMS, and TMS systems is considered an asset.
• Excellent organizational and prioritization skills.
• Demonstrated leadership potential with a desire to grow within leadership roles.
• Strong interpersonal, verbal, and written communication skills.
• Highly motivated with strong initiative, attention to detail, and problem-solving abilities.
• Ability to thrive in a fast-paced environment and adapt effectively to change.
• Strong commitment to safety, quality, and food safety programs.
• Proven ability to work collaboratively as part of a team with excellent attendance and reliability.

About the team.

The Warehouse team is responsible for ensuring the safe, accurate, and efficient movement of finished products through shipping, storage, and distribution processes. This role works closely with Shippers, Dock Foremen, transportation providers, warehouse employees, and cross-functional partners to support operational performance, customer service, and safety objectives. As a working Lead Hand, this position plays a critical role in maintaining continuity of operations and supporting frontline teams.

About McCain.

Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

AI & Digital Capabilities.

At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

Our purpose is grounded in building meaningful relationships. We’re big believers in the power of working together in person—it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.

Compensation Package: - Starting at 27.41 CAD hourly + Bonus eligibility + Hourly Pay Differential for applicable shifts

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.

Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit details are available during the application process.

Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know, and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.

Job Family: Manufacturing
Location(s): CA - Canada : New Brunswick : Grand Falls

Company: McCain Foods (Canada)