Lead installer

Find Your Limitless with Reliance

By joining Reliance as a Lead Installer, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

• Learn and grow as an important part of a team that cares about Reliance and its customers.
• Professionally install HVAC equipment, accessory items, in accordance with manufacturer specifications and local codes.
• Ensure the safe operation of all new installations and correctly instruct customers on proper care and maintenance.
• Responsible for being willing to learn and grow as part of a progressive customer service-oriented team.
• Responsible for creating a positive relationship with customers; offering for sale other company products, and services and demonstrating your ability to communicate, problem solve, to ensure customer satisfaction.
• Must adhere to all safety rules.
• Must never sell the customer a repair they do not need.
• Explain the benefits of newer highly efficient equipment to the customer.
• Must maintain company vehicle to neat clean and safe standard.
• Must successfully obtain HVAC leads and enroll CPP to company performance targets.

What do we offer?

• The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs.
• Competitive wages with the opportunity to earn additional commissions and bonuses.
• Fully paid tuition and apprentice leave top-up for eligible Team Members.
• Consistent work with a predictable and stable work schedule.
• Award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team.
• A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination.

What do you bring?

• A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance.
• Must meet Company requirements with respect to general qualifications and have completed a minimum of Grade 12 or equivalent.
• Must have a certificate of qualification (C of Q) as an Air Conditioning Mechanic (Ontario – 313D).
• Must have Gas Technician ‘2’ (G2) license.
• Must have a valid ODP certificate.
• Must have at least a Class G Driver’s License.
• Must be willing and able to work rotating shifts as required.
• Must be physically capable of performing all work required of this position.
• Must be able to communicate clearly and effectively, both in written and verbal communications.
• Must be able to demonstrate the ability to understand/learn new technologies (ie. Electronics/ electricity).
• Must be willing to wear a Company-provided uniform.

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

This posting is for an existing vacancy

We use AI‑enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.

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