Lead, Quality Assurance, Data Integration (SAP, CRM & AWS) - Canada Based - Remote 12-Month Contract

OVERVIEW

Reporting to the Manager, IT Quality Assurance, the QA Lead owns the quality assurance strategy and execution for a new enterprise data platform that consolidates data from multiple source systems, including SAP and CRM, into a centralized source on AWS. This contract role defines the test strategy, plans, cases, and quality gates required to validate end-to-end data integration and support confident release decisions. The QA Lead directs the QA Tester, oversees defect analysis and resolution across QA and Production environments, and reports testing progress, risks, results, and quality metrics to stakeholders. Success in this role requires an investigative mindset and the ability to interrogate data, identify anomalies, determine root causes, and ensure that the platform meets organizational standards and business expectations for completeness, accuracy, integrity, and reliability.

This 12 month contract requires residency in Canada.

RESPONSIBILITIES

• Test Strategy & Planning: Define and own the overall QA strategy, test plans, test cases, and test scenarios for the data integration platform, ensuring comprehensive coverage of interfaces, data flows, business rules, and the consolidated target across SAP, CRM, and other applicable source systems.
• Integration Testing: Lead end-to-end integration testing across source systems such as SAP and CRM, verifying that interfaces, transformations, dependencies, and data flows operate correctly from source through the consolidated platform.
• Data Validation: Design and oversee data validation, reconciliation, and data-quality checks that confirm the completeness, accuracy, and integrity of integrated data. Partner with development teams to investigate discrepancies, reproduce failures, isolate root causes, validate corrective actions, and confirm resolution.
• Team Leadership: Provide direction and mentorship to the QA Tester, coordinate day-to-day testing activities, and ensure alignment on priorities and quality standards.
• Reporting & Quality Gates: Establish measurable entry, exit, and release-readiness criteria across QA and Production environments. Produce reports and metrics that summarize test coverage, execution status, defect trends, unresolved risks, and readiness recommendations to support go/no-go release decisions.
• Stakeholder Communication: Regularly communicate test progress, coverage, risks, and results to project stakeholders, ensuring transparency and alignment with project goals.
• Defect Management: Lead defect analysis, triage, prioritization, tracking, and resolution across QA and Production environments. Work with development partners to reproduce issues, assess impact, confirm root cause, validate fixes, and communicate unresolved risks.

QUALIFICATIONS

Education

• A bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field is required.

Experience

• 5+ years of experience in software quality assurance, including experience leading or coordinating testing efforts.
• Proven, hands-on experience testing enterprise data integrations across SAP, SAP S/4HANA, customer relationship management systems, and Microsoft Dynamics is required. Candidates must demonstrate direct experience validating interfaces, transformations, dependencies, and end-to-end data flows involving these systems.
• Demonstrated hands-on experience performing end-to-end source-to-target data validation and reconciliation, investigating complex data discrepancies across enterprise integration landscapes, and testing data integration, ETL, or data-migration processes is required; experience with AWS data platforms is an asset.
• Familiar with Agile/Scrum development methodologies.
  

Knowledge/Competencies/Skills

• Preference will be given to candidates who understand artificial intelligence concepts and can evaluate, communicate, and apply AI-enabled approaches within a business and quality assurance context.
• Excellent analytical and problem-solving skills, with the ability to document issues, track corrective actions, and provide data-driven insights for improvement.
• Strong stakeholder communication and collaboration skills, with the ability to explain quality risks, present evidence-based recommendations, build cross-functional alignment, and influence release decisions.
• Excellent listening, written, verbal, and interpersonal communication skills, with the ability to adapt messages to the audience and confirm shared understanding.
• Ability to translate complex technical and data-quality concepts into clear, user-friendly language for technical and non-technical audiences.
• Demonstrated attention to detail, technical aptitude, and the ability to learn new systems, products, and data flows quickly.
• Highly self-motivated and able to work independently while contributing effectively in a collaborative, team-oriented environment.
• Strong intellectual curiosity and an investigative mindset, demonstrated by examining data closely, questioning anomalies, testing assumptions, and pursuing issues to root cause.
• Ability to prioritize competing demands, manage testing dependencies, and execute critical tasks effectively in a high-pressure environment.
  

WORKING CONDITIONS

Working Hours

• This role works 40 hours per week in a remote Canadian home-office environment.
• Flexible or additional hours, including occasional after-hours and weekend support, may be required to address testing cycles, production issues, or release activities.
  

Remote and/or Field Work

• Remote.

Travel

• Not applicable.

PAY TRANSPARENCY

Expected Compensation:

• An annual base salary in the range of $80,000 to $90,000.
• The salary range listed complies with the Ontario Employment Standards Act and reflects a potential base salary range for this role. The actual salary offered will be determined within the range, and will depend on factors, such as the candidate’s unique qualifications, relevant experience, work location and expected contributions.

Job Vacancy Reason

• This position is a new role.

Artificial Intelligence

• AI is not used during our hiring processes.

Applicant and Interviewee Communication

• We thank all applicants for their interest. However, only those under consideration will be contacted.
• Applicants who have been interviewed will be informed whether a hiring decision has been made within 45 days of their final interview.

Record Retention

• Job posting records and associated application forms will be retained for at least three years.

ABOUT CIRCULAR MATERIALS

Circular Materials is a national not-for-profit producer responsibility organization (PRO) that supports producers in meeting their extended producer responsibility (EPR) obligations across Canada. Created by producers for producers, we design, and deliver effective recycling programs that drive advance innovation, improve environmental outcomes and create value across the recycling supply chain.

Through full-service program delivery, including collection, management, promotion, education, and reporting, we are advancing systems where more materials are recycled and returned to producers for use in new packaging and products.

Learn more at circularmaterials.ca.

Circular Materials is an equal opportunity employer, committed to building a workforce that reflects diversity of thought, skills, experiences, and backgrounds as we work together to accelerate a circular economy for people and the planet.

Our inclusive hiring practices aim to foster a culture where all employees feel a strong sense of belonging. We are proud of our recent diversity survey results which showed that:

• 54% of Circular Materials employees identify as women.
• 50% of Circular Materials employees identify as visible minorities.
• 90% of employees believe Circular Materials fosters a strong sense of belonging for employees of all backgrounds.
• 86% of employees recommend Circular Materials as an inclusive workplace.

We welcome applications from candidates of all backgrounds, including Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, racialized individuals, and members of the 2SLGBTQIA+ community. Circular Materials is committed to reconciliation and to advancing Indigenous representation and partnerships across our organization and programs. We recognize that we operate on the traditional territories of diverse Indigenous Nations, and are dedicated to respecting Indigenous rights, governance, and contributions in our work and communities.

Circular Materials supports reasonable requests for accommodation in accordance with all applicable provincial accessibility standards. Requests for accommodation will be provided by Circular Materials through the recruitment and/or assessment processes, upon contacting [email protected]. This email is only used for accommodation requests.