Lead | Surgical Service Network

Position Summary
Interior Health is seeking permanent full-time Lead, Surgical Service Network. This exciting opportunity offers the chance to be part of a collegial and productive team that supports system change across Interior Health for improvements in surgical services care delivery. We are looking for a dynamic, energetic, and systems-minded thinker, with experience in surgical services who is passionate about driving meaningful change in healthcare.

What we offer:
• Employee & Family Assistance Program
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• May be eligible to contribute to MPP

The salary range for this position is $90,770 (min) to $113,462 (midpoint) to $130,481 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact:
The Lead, Surgical Services Network prepares and coordinates high priority surgical and/or gastrointestinal endoscopy projects from initial planning though implementation and evaluation at the regional level. The Lead, Surgical Services Network is also accountable to and responsible for reporting project status to the Manager for the implementation of priority Interior Health (IH) and provincial surgical strategies being implemented. The Lead, Surgical Services Network provides leadership and ensures the involvement and participation of key partners including clinicians, medical staff, and support staff. The Lead, Surgical Services Network is required to lead or coordinate several initiatives and priorities simultaneously.

The Lead, Surgical Services Network works with others from across IH and key partners at the site, community, and provincial levels to facilitate ongoing collaboration, potential for standardization of approaches and application of change management requirements. Additionally, the Lead, Surgical Services Network develops and populates work-plans, status updates, briefing papers and reports, and ensures the timely and effective implementation of decisions and communication between various working groups, teams, key partners, site leadership, the IH Surgical Services Network Team and Senior Executive.

What will you work on:
• Provides leadership and direction to assigned initiatives, including the development of teams or working groups as needed, for priority IH and provincial surgical strategy implementation, under the direction of the Manager and supporting the Network Director.

• Applies knowledge and experience in leading change management initiatives, process review, and analysis to ensure initiatives are completed in a timely manner and result in quantifiable improvements.

• Responsible for coordinating, analysing, and interpreting surgical services reporting and information and leading the process related to the maintenance of ongoing monitoring and reporting on progress and status of key metrics and deliverables.

• Utilizes surgical services reports, data, and other related information to support strategic decision-making.

• Identifies and analyses gaps and provides suggestions for mitigation of issues.

• Identifies and promotes the expedited resolution to problems or barriers to enable successful implementation.

• Prepares formal reports and statistical information including needs assessment, gap analysis, work plans, summary of programs and service areas, cost estimates, status updates, and escalates issues for resolution within the Network leadership teams. Measures progress towards goals and objectives and identifies key factors that account for any deviation from stated goals and objectives. Works with the IH Surgical Services Network Team, other site leaders, key staff, and physicians on remediation and implementation.

• Liaises with internal and external partners to ensure full partner identification and participation including facility staff, medical staff, consultants, community programs, Communications, and the IH Surgical Services Network Team. Facilitates consensus and collaborates with the Department, Portfolio, and subject-area experts and leaders to ensure a coordinated and strategic approach to the planning and implementation of initiatives within Surgical Services. Works collaboratively with site Clinical Operations leadership, and clinical and physician leaders to champion change in surgical services and ensure transparent communication to all parties.

• Collaborates with departments outside of Surgery to identify, develop, implement, evaluate, and report on the impact and outcomes of key IH and provincial strategies.

• Participates in Health Authority-wide committees and working groups as required. Works collaboratively with other change management leaders and experts to ensure integration of IH principles in planning and execution. Links with similar positions at other sites and the IH Surgical Services Network Team, to identify opportunities to partner on implementation of key provincial initiatives.

• In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.

• Performs other related duties as assigned.

Come join our team and see why we’re one of BC’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply Today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Qualfications
Education, Training and Experience
• A level of education, training, and experience equivalent to a Master’s degree.
• Five years of recent, related experience at a senior level working within a complex public or private sector environment, including experience utilizing data to support decision making. Recent experience with system change initiatives in a regional Health Authority, hospital, or community health setting is a significant asset.

Skills and Abilities
• Advanced change management and engagement skills and in-depth knowledge of engagement and change management concepts, methods, practices, and tools.
• Enhanced Excel skills and advanced understanding of data analysis techniques to support strategic planning including the ability to develop basic models and projections.
• Ability to apply critical thinking, planning, and coordination from a business and system wide perspective to lead system improvements/change.
• Ability to provide leadership to others in a team setting.
• Broad knowledge of healthcare and system/service delivery models.
• Excellent communication skills including the ability to facilitate, negotiate, and persuade others both internal and external to the organization. Superior verbal and written communication skills are required.
• Ability to orchestrate multiple activities at once to accomplish results.
• Ability to effectively present and clarify requirements, and gain support for expectations, ideas, and concepts with various audiences/interested parties.
• Ability to create and achieve results by engaging and influencing individual, group, or departmental goals.
• Ability to inspire and guide individuals toward goal achievement.
• Knowledgeable about policies, practices, trends, and information affecting the business and/or organization.
• Ability to develop and communicate solutions/responses to diverse problems/requests.
• Ability to effectively explore alternatives in order to make appropriate decisions.
• Ability to multitask, prioritize tasks, and provide timely responses.
• Physical ability to perform the duties of the position.