Level 2 Installer (MxU)

At AFL Integria, we’re building more than network infrastructure. We’re creating the connections that help communities grow, businesses thrive, and technology move forward. Our people are at the heart of everything we do, with a culture built on collaboration, safety, quality, and continuous development. Join AFL and build your career while helping create a more connected world.

We are hiring an MxU Level II Installer to support fiber-to-the-premises installations across residential and commercial properties. Under the direction of the Lead Hand/Field Service Manager, the MxU Level II Installer will install GPON (Gigabit-capable Passive Optical Network) wiring in Multi-Dwelling Units (MDUs — residential) and Multi-Tenant Units (MTUs — business). Work may include outside-plant cable placement, inside wiring, or a combination of both.

The MXU Level II Installer will install fiber lines from Main Equipment Rooms (MERs) to individual suites, place cable through aerial or underground pathways, perform optical power-meter testing, troubleshoot installation issues, and maintain a strong focus on safety, quality, and customer service. This is a hands-on field role suited to someone comfortable working indoors, outdoors, and in confined spaces such as manholes.

Ideal candidates bring experience with fiber/GPON installations, cable placement, optical testing, power tools, and construction-site safety practices, along with strong attention to detail and professionalism when working at customer properties

Specific Responsibilities and Resulting Outcomes:

• Provide unparalleled customer service excellence
• Ensure diligence with construction site safety through safety orientations with Site Supervisors as required based on job site
• Install residential and business Fiber lines from Main Equipment Rooms (MER) to each individual suite
• Place cables from outside to inside via aerial or underground paths
• Operate power tools in a safe manner, respectful of client’s property
• Maintain excellent working condition of Test Equipment
• Conduct Optical Power Meter testing of fiber connections
• Troubleshoot technical issues swiftly and accurately
• Work indoors and outdoors at customer locations and in manholes as required
• Responsible for administrative tasks, including expense reports
• Help build and maintain positive relations within the team
• Protect organizations’ values by keeping information confidential
• Enhance organizational reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment
• Adhere to and promote the environmental, health & safety policies of AFL
• Employee may be asked to perform other ancillary or related duties as required, to meet the ongoing needs of the organization.

Qualifications:

• Preferred Technical Knowledge & Experience
• Telecommunications experience related to inside or outside plant preferred
• Cabling and wiring experience in fields such as structured wiring, alarming wiring or equivalent preferred
• Valid class 5 driver’s license preferred. May be required to operate Company Vehicle and meet AFL’s internal Motor Vehicle policy

Required Knowledge & Experience

• Passion for customer service
• Strong mechanical, technical and analytical ability
• Ability to do fine, precise work with their hands
• Ability to work on extension ladders or step ladders
• Proficient in operating hand and power tools, and test equipment
• Normal color vision to work with color-coded wiring
• Ability to effectively handle both favorable and unfavorable customer interactions
• Fluent in English (reading, writing and conversational)
• Must be legally entitled to work in Canada
• Successful criminal background check is required

Skills and Abilities

• Safety-Oriented – safety is one of our core values. Job site safety is everyone’s responsibility, including yours
• Flexible – open to change and new information and rapidly adapts to changing conditions or unexpected obstacles
• Detail oriented – attention to detail with the ability to follow through on assigned tasks; essential focus on quality and job efficiencies
• Independent – self-driven with ability to work well under limited supervision
• Analytical Thinking/Problem Solving - capable of complex reasoning/analysis; use sound judgement to analyze and resolve onsite issues
• Results focused – driven to meet or exceed assigned tasks/goals while working safely and co-operatively within a team environment
• Interpersonal skills – able to collaborate on projects, maintain effective work relationships, and communicate clearly with customer and management alike
• Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously
• Team Player skills - Possess strong commitment to team environment with the ability to contribute expertise and follow leadership directives at all times

Working Conditions:

• Physically demanding work environment
• Work in all weather conditions
• Travel may be required within BC-LML
• Work hours may vary to accommodate client schedule (early/late morning, evening, weekend and statutory holidays)
• Overtime as required due to job demands

Additional Perks:

• Annual Merit increases
• Excellent training and professional development opportunities
• A supportive and diverse team environment
• Opportunity to work in a dynamic, rapidly changing industry.
• RRSP matching plans
• Health, dental, vision and health benefits
• Employee Assistance Programs
• Work Perks

Ready to Join Us?

If you’re an experienced Installer who is passionate about construction, takes pride in quality workmanship, and enjoys working safely and collaboratively in the field, we want to hear from you! AFL Integria offers you the opportunity to grow your career with an industry leader while being part of a team that values safety, collaboration, and continuous learning

We welcome diversity and encourage individuals of all backgrounds to apply!

We provide reasonable accommodations for individuals with disabilities. If you need accommodations during the application process, contact [email protected].We are an equal opportunity employer and value diversity, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.