Posted last month
Lobby Ambassador
@ Canadian Niagara Hotels Group
Niagara Falls, Ontario
Overview
Canadian Niagara Hotels Group is hiring a part-time Lobby Ambassador and luggage porter to greet guests at the door, assist with luggage and share local information. The role is scheduled primarily Friday through Sunday, with weekends and holidays required. The posting states the employer offers comprehensive health coverage and hotel and dining discounts.
Responsibilities:
- Greet and welcome guests at the hotel entrance
- Assist guests with luggage on arrival and departure
- Deliver luggage to guest rooms and retrieve it at checkout
- Respond to special guest requests and arrange providers
- Share local knowledge of the property and area events
Requirements summary:
- Warm, sincere and engaging guest service
- Ability to lift, carry and transport luggage safely
- Ability to stand and walk for an entire shift
- Ability to work independently
- Available for weekends and holidays
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-09-28
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer none |
| Perks mentioned | Employee discount, Transit support, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Canadian Niagara Hotels Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The premium Niagara Falls destination for family, adults and business travel.
Full company description
We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retailing, attraction and spa businesses under 1 20- acre roof. We're also part of a even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer - we even have our our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, The Brock Niagara Falls - Tapestry Collection by Hilton, Massimo's Italian Fallsview Grand Buffet, Prime Steakhouse Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. if you aspire to be part of a business that continually pushes itself to continuous improvement and just making things better- check us out - at https://canadianniagarahotelscareers.ca/
- LinkedIn followers
- 3,984
- People associated on LinkedIn
- 229
- Reported office locations
- 5685 Falls Ave, Niagara Falls, Ontario, CA
- Business categories
- Hospitality
- Hotel
- Restaurants
- Distillery
- Brewing
- Tourism
- Craft Beer
- Tour Operator
- Other recorded names
- Canadian Niagara Hotels Group
- Canadian Niagara Hotels
- Specialties
- Hospitality
- Hotels
- Food & Beverage
- Restaurants
- and Entertainment
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retailing, attraction and spa businesses under 1 20- acre roof. We're also part of a even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 1,001-5,000 employees |
| Headquarters | Niagara Falls, Ontario |
| Organization type | Privately Held |
| Year founded | 1993 |
| Specialties | HospitalityHotelsFood & BeverageRestaurantsand Entertainment |
| Open jobs on Jobsy | 20 |
| View page |
Company Description:
The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.
Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucks and Hershey – to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.
Job Summary:
We are currently seeking a Part-Time Lobby Ambassador / Luggage Porter to be the face of our company and help wow each and every guest.
Accountabilities:
- Be an Ambassador to the hotel, creating memorable experiences for each and every guest as they arrive and depart through the front doors.
- Provide warm, sincere and engaging service that ensures guests feel welcome.
- Treat each and every guest as a unique individual.
- Assist guests with their luggage upon arrival and departure, including loading, unloading, transporting and storing luggage as required.
- Assist with delivering luggage and other items to guest rooms and retrieving luggage upon departure.
- Respond to guest requests for special arrangements or identify appropriate providers.
- Gather, summarize and provide local knowledge to inform guests about the property and surrounding area amenities, including special events and local activities.
- Assist with maintaining a clean, organized and welcoming lobby and luggage storage area.
- Maintain a high standard of personal appearance.
- Provide courteous and professional services at all times.
Working Conditions:
- Part-time position, primarily scheduled Friday, Saturday and Sunday.
- Must be available to work weekends and holidays.
- Stand and walk for an extended period of time or for an entire shift.
- Ability to lift, carry and transport guest luggage safely.
- Ability to work independently.
Why Work For Canadian Niagara Hotels?
No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.
Benefits We Offer Our Associates:
- Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
- Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
- Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
- Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
- Convenient Parking: Complimentary or reduced-rate parking, based on the specific location.
- Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
This is “Where Great Careers Happen” – Join a Team That Empowers You To Make A Difference, Deliver Results, And Grow Your Career. Take the Next Step In Building Your Career With Us!
https://canadianniagarahotelscareers.ca/
Follow Canadian Niagara Hotels on Social Media
#TEAMCNH
We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy
We thank all applicants for their interest, however, only those selected for an interview will be contacted
We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.