LSS Shipping Coordinator

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As a key member of the Material Control team, the LSS Shipping Coordinator will report to the Manager, Logistics Support Services and is responsible for coordinating and managing the shipping process for the organization and provide direction on shipping to vendors and the shipping department. In addition, this position supports the shipping department, prepares documents, and delivers training on shipping processes.

Your responsibilities:

• Coordinate with shipping vendors to obtain delivery timelines and cost estimates.
• Ensure shipping costs to and from LMBs/TLMBs remain within budget.
• Plan shipments based on product availability and customer requirements.
• Track orders to ensure timely delivery.
• Source shipping quotes and support shipping requirements for all departments.
• Monitor the shipping inbox and manage communications related to shipments and shipping requests.
• Negotiate rates and service agreements with couriers and freight forwarding companies.
• Work with customs brokers to facilitate the timely clearance of shipments.
• Arrange the import and export of company and customer aircraft.
• Respond to shipping-related inquiries from Aviation Material Technicians (AMTs) and customers.
• Participate in scheduled on-call duties as required.
• Prepare shipping documentation, including invoices, bills of lading, and other required paperwork.
• Coordinate supply chain procedures to maximize delivery quality and efficiency.
• Maintain accurate and up-to-date records of shipping quotes, shipments, and service providers.
• Provide customers with status updates on their orders.
• Arrange and/or support customs clearance activities.
• Coordinate the import and export of customer aircraft.
• Code invoices using the appropriate shipping account codes.
• Review, vet, and approve shipping invoices.
• Verify that invoices reflect the correct rates and applicable discounts.
• Prepare accurate reports for upper management.
• Monitor established shipping processes to ensure compliance and proper material movement.
• Identify and implement process improvements to enhance shipping operations.
• Provide follow-up training to departments involved in the shipping process.
• Review existing shipping procedures and training programs, recommending updates to align with company and industry standards.
• Provide recommendations and updates to upper management regarding new employee training requirements and process enhancements.

Your Distinctive Ingredients for Success:

• 3 years of relevant experience in a similar role.
• High School diploma or equivalent education is required.
• Knowledge of international shipping and customs practices
• Dangerous Goods Certified.
• WHMIS Certified.
• Capable of working under pressure with tight deadlines.
• Demonstrated problem-solving skills and ability to identify solutions.
• High degree of attention to detail.
• Capable of multitasking and making timely operational decisions.
• Excellent communication skills, both verbal and written.
• Proficient computer skills with an emphasis on MS Office Suite.

Eligibility:

You must be legally eligible to work for a Canadian company (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a clear Criminal Background Check.

Diversity, Inclusion and Belonging:

You belong here.

At Voyageur Aviation Corp., we’re committed to building an inclusive workplace that reflects the diverse communities we serve. We believe in equity, opportunity, and respect - for everyone.

If you require accommodation during the recruitment or interview process, please let us know. We’re happy to work with you to ensure a smooth and supportive experience.

You belong here!

Voyageur Aviation Corp. is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Location and other Key Details:

• You will work out of our North Bay head office.
• Hours of work are a regular 40-hour work week, Monday to Friday
• This position starts at $26.00/hour, with compensation commensurate with experience

Join the Adventure at Voyageur Aviation Corp. – Where Innovation Takes Flight!

Not sure what we do? Don’t worry - we've got you covered!

At Voyageur Aviation Corp., we’re in the business of solving complex aviation challenges through ingenuity, precision, and innovation. As a proud Canadian company (and a wholly owned subsidiary of Chorus Aviation Inc.), we offer a full suite of specialized aviation services—from engineering and maintenance capabilities, part sales and logistics management to aircraft leasing, and contract flying operations.

From our home base in North Bay, Ontario, we support missions around the world, including humanitarian aid, cargo transport, and workforce mobility to remote areas. We’re not just part of the aviation industry - we’re redefining it. From humanitarian relief to defense operations, our teams enable essential missions in some of the world’s most challenging environments

Watch this Video to Learn More About Voyageur Aviation Corp: https://youtu.be/dMVI46scsek

Why You Want to Work With Us:

• We tackle extraordinary projects - supporting global operations in unique destinations and working with exclusive clients who do amazing things.
• Dream big, then build it - we specialize in complete aircraft transformations, innovative maintenance solutions, and full-scale redesigns.
• Our team is unmatched - we’re a powerhouse of aviation pioneers, engineers, and problem-solvers who push the limits of what is possible.
• Grow your career with us - we believe in long-term development, mentorship, and creating space for you to evolve and thrive.
• Comprehensive, employer-paid benefits - Including extended health care, out-of-country medical coverage, life insurance.
• Financial peace of mind through a retirement pension plan, Employee Share Ownership Program (TSX: CHR), and an Employee & Family Assistance Plan.