Posted 10 days ago
M365 Intermediate Analyst
@ Interior Health Authority
Kelowna, British Columbia
Overview
Interior Health Authority is hiring a full-time M365 Intermediate Analyst at its Kelowna location to develop, configure, maintain, and support the organization's Microsoft 365 environment. The work covers day-to-day administration, project implementation, requirements gathering, and end-user training. The posting offers extended health and dental coverage, a pension plan, paid training, and vacation.
Responsibilities:
- Day-to-day M365 administration and ticket handling
- Configure and maintain M365 settings, policies, and groups
- Support senior analysts on projects and implementations
- Test new tools and deploy Microsoft updates
- Maintain data protection, backup, and recovery
Requirements summary:
- Diploma in Computer Science or equivalent
- Two years of recent related experience
- Strong verbal and written communication
- Ability to write programs in several languages
- Ability to organize work and deal with others
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (required) |
| Fields of study | Computer Science |
| Perks mentioned | Generous paid time off, Retirement plan, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Interior Health Authority
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
With the help of our staff and physicians, Interior Health is proud to deliver high-quality health-care services to the communities and visitors of the Southern Interior of British Columbia. We strive to set new standards of excellence in the delivery of health services in the province of B.C. and our mission is to promote healthy lifestyles and provide needed health services in a timely, caring and efficient manner, to the highest professional and quality standards. Our uniqueness is in who we are and where we are. Our geographical location offers the choice of an active urban lifestyle or quiet rural setting. Whether you’re in clinical care, management, or in a supporting role, your impact will be felt. Your passion and motivation combined with our commitment to set new standards of excellence makes Interior Health the right choice for you. We thrive as a direct result of state-of-the-art equipment, forwarding thinking and strong leadership. We are here for your whole life from career choices to family benefits to work/life balance. At Interior Health there is always room to grow.
- LinkedIn followers
- 44,807
- People associated on LinkedIn
- 10,028
- Reported office locations
- 505 Doyle Avenue, Kelowna, British Columbia V1Y 0C5, CA
- Other recorded names
- Interior Health Authority
- Specialties
- Health Care
- Profile identifies a recruitment agency
- No
With the help of our staff and physicians, Interior Health is proud to deliver high-quality health-care services to the communities and visitors of the Southern Interior of British Columbia. We strive to set new standards of excellence in the delivery of health services in the province of B.C. and our mission is to promote healthy lifestyles and provide needed health services in a timely, caring and efficient…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Kelowna, British Columbia |
| Organization type | Nonprofit |
| Year founded | 2001 |
| Specialties | Health Care |
| Open jobs on Jobsy | 1,360 |
| View page |
Interior Health is looking for a M365 Intermediate Analyst to join the team on a full time permanent basis from our Kelowna location.
What we offer:
-Employee & Family Assistance Program
-Employer paid training/education opportunities
-Employer paid vacation
-Medical Services Plan
-Employer paid insurance premiums
-Extended health & dental coverage
-Municipal Pension Plan
-Work-life balance
About the job:
In accordance with the established vision and values of the organization, the M365 Intermediate Analyst is responsible for the development, installation, configuration, testing, maintenance, end-user training, and ongoing support of Interior Health’s M365 environment.
This position plays an integral role in the development and sustainment of M365 tools, both in its current state and as the organization deploys additional tools and integrations, all performed according to established policies, procedures, and standards.
Typical duties and responsibilities:
• Provides day-to-day administration of M365 tools by performing duties such as completing incident and request tickets, maintaining and monitoring M365 services.
• Performs assigned technical work packages and implementation activities in support of projects led by senior analysts, maintaining project documentation, and conducting evaluation studies.
• Assists senior analysts in gathering requirements and documenting specifications for M365 services by performing duties such as gathering detailed information from user departments; developing and documenting systems and procedures by detailing system specifications.
• Attends technical working groups to provide operational input related to administration and support of M365 services; apply defined standards for new and existing technologies using project management methodologies. Tests and evaluate new tools and functionality; makes recommendations and provides feedback and reports as necessary.
• Maintains cloud and infrastructure components required to support the M365 environment including but not limited to the configuration and maintenance of settings, policies and groups within the M365 environment.
• Maintains the integrity and reliability of access to information within file systems and the M365 environment, including data protection, retention, backup, and recovery capabilities where applicable.
• Implements new functionality deployed by Microsoft within the M365 environment.
• Participates in the deployment of department standards, procedures and implementation of best practices.
• Liaises with vendors to ensure that software and system issues are resolved in a timely and cost-effective manner.
• Performs other related duties as assigned.
BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases. The intent of this transition is to support continuity of employment however, details regarding timing, process, and any impacts to employment arrangements will be confirmed as planning progresses. Providing this information at the recruitment stage is intended to ensure transparency about the broader system changes underway and to support informed decision-making by candidates.
Qualfications
Education, Training and Experience:
Graduation from a recognized diploma program in Computer Science, two years' recent, related experience or an equivalent combination of education, training and experience.
Skills and Abilities:
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Ability to organize work.
Ability to operate related equipment.
Ability to write programs in a variety of programming languages.
Physical ability to carry out the duties of the position.
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