Posted 5 months ago
Mail Center Manager
@ iPostal1
Toronto, Ontario
Overview
iPostal1 is hiring a Mail Center Manager for a full-time, on-site role in its Toronto, Ontario office, Monday to Friday, 9:00 to 5:00. The role receives, scans and files mail, handles customer calls and in-person inquiries, and keeps supplies stocked. A two-week paid training period starts on Day 1.
Pay:
$20–$24 an hour
Responsibilities:
- Receive, scan and file mail
- Open, shred or forward mail on customer direction
- Answer calls and in-person customer inquiries
- Help customers retrieve their mail
- Keep inventory of mail and office supplies
Requirements summary:
- Previous office coordinator experience with customer service emphasis
- Ability to work independently and handle confidential mail
- Strong organization skills
- Excellent verbal and written communication
- Ability to lift up to 50 lbs regularly
Tools & skills
Source and dates
Employer career site / ATS feed · teamtailor
- Employer posting date
- 2026-06-11
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Administrative |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer high |
| Languages | English |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
iPostal1
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The Complete Digital Mailbox
Full company description
iPostal1 is the leading digital mailbox service offering customers a real street address in any of our more than 4,250 mailbox locations internationally for receipt of their postal mail, packages and more. Plans start at $9.99/month at most locations. Customers can view and manage their mail anytime from anywhere online of with our app. Additionally, small business customers can add phone forwarding, voicemail, and fax to any iPostal1 street address to create a virtual office and expand their company's presence into new locations.
- LinkedIn followers
- 2,801
- People associated on LinkedIn
- 137
- Reported office locations
- 400 Rella Blvd, Suite 206, Suffern, New York 10901, US
- Business categories
- Information Technology
- Document Management
- Internet
- Other recorded names
- USZoom LLC
- iPostal1
- Specialties
- Digital Mailbox Service
- Virtual Business Address
- Virtual Office Address
- Virtual Mailing Address
- Mail and Package Forwarding
- and Small Business Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
iPostal1 is the leading digital mailbox service offering customers a real street address in any of our more than 4,250 mailbox locations internationally for receipt of their postal mail, packages and more. Plans start at $9.99/month at most locations. Customers can view and manage their mail anytime from anywhere online of with our app. Additionally, small business customers can add phone forwarding, voicemail, and…
| Field | Value |
|---|---|
| Industry | Technology, Information and Internet |
| Company size | 51-200 employees |
| Headquarters | Suffern, New York |
| Organization type | Privately Held |
| Year founded | 2015 |
| Specialties | Digital Mailbox ServiceVirtual Business AddressVirtual Office AddressVirtual Mailing AddressMail and Package Forwardingand Small Business Services |
| Open jobs on Jobsy | 1 |
| View page |
We are looking for a professional, upbeat Mail Center Manager to work in our Toronto, Ontario, Canada office. There will be a two-week paid training, starting on Day 1.
This position is NOT remote and requires you to work in the office, Monday - Friday 9:00 - 5:00pm.
To excel in this role, you should be comfortable working independently, speaking with clients on the phone and in person, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!
Responsibilities will include, but are not limited to the following:
Receive mail, scan into software and file appropriately
Upon customer direction, discard, shred, open & scan contents of mail and / or forward to an alternate location
Answer inbound calls and in person inquiries from customers in a prompt and professional manner
Assist customers in person to retrieve their mail in a courteous fashion
Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
Ensure the highest level of customer service
Keep inventory of mail and office supplies and keep the corporate office informed when supplies need to be reordered
Perform other customer service responsibilities to assist the corporate office during busy times
Requirements:
Ability to work independently and handle confidential mail with absolute discretion
Results oriented
Strong work ethic
Organization skills are a must
Excellent verbal and written communication skills
Previous experience in an office coordinator role with an emphasis in customer service
Ability to lift and carry heavy items with minimal assistance up to 50 lbs on a regular basis.
Frequent bending, stooping, and reaching to handle materials or perform tasks.
Ability to stand, walk, and move around the work area for extended periods.
Ability to sit for extended periods while working at a computer.
Perform repetitive motions, including typing, data entry, and handling equipment.
Adequate visual and manual dexterity to operate computers and equipment safely.
To learn more about this dynamic organization please visit us at www.ipostal1.com.
iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.
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