Posted 2 months ago
Maintenance Contracts Administrator (Facilities Maintenance)
@ BC Rapid Transit Co. Ltd
Vancouver, British Columbia
Overview
BC Rapid Transit Co. Ltd (SkyTrain) is hiring a Maintenance Contracts Administrator for its facilities maintenance team. The role plans and administers maintenance service contracts, defines KPIs, and monitors contractor compliance and performance. It is a full-time, resident, predominantly on-site position of 37.5 hours per week, paying $77,520 to $116,280 per year.
Pay:
$77,520–$116,280 a year
Responsibilities:
- Plan and implement maintenance service contracts and KPIs
- Inspect contracted work and approve interim and final payments
- Review contractor schedules to minimize operational interference
- Recommend contract term changes and successful bidders
- Represent maintenance contracted services in contractor meetings
Requirements summary:
- Diploma in Building Services or related field
- Four years of progressively responsible maintenance contract experience
- Strong analytical and problem-solving skills
- Solid written and verbal communication skills
- Negotiation and conflict resolution skills
- Working knowledge of electronic filing systems
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · peoplesoft
- Employer posting date
- 2026-08-25
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 4+ years |
| Hours per week | 37.5 |
| Travel | air: none · ground: minimal |
| Work setting | Office, Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Indigenous peoples, Racialized people, 2SLGBTQ+, People with disabilities |
| Education | College diploma (required) |
| Fields of study | Building Services |
| Perks mentioned | Generous paid time off, Retirement plan, Transit support, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
BC Rapid Transit Co. Ltd
| Field | Value |
|---|---|
| Open jobs on Jobsy | 28 |
Marketing Statement
Join a company that has been a part of moving Metro Vancouver for over 35 years.
British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.
Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.
When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce.
Come explore what makes us one of BC’s Top Employers!
Responsibilities
PRIMARY PURPOSE
Plans, coordinates and implements service contracts including developing performance benchmarks and defining comprehensive Key Performance Indicators for contracts. Performs a variety of contract administration duties on maintenance contracts including assisting in the preparation of contract terms and monitoring work schedules and level of service. Ensures compliance with the Divisional Business Plan, identifying areas of non-compliance and sub-optimal performance. Reviews and identifies contractual items requiring change and makes recommendations based on service requirements and cost-benefit analysis.
KEY ACCOUNTABILITIES
Plans, coordinates and implements service contracts, including developing performance benchmarks and defining meaningful and comprehensive Key Performance Indicators (KPI) for each contract. Responsible for the KPI data collection process, reporting results and making recommendations.
Performs a variety of contract administration duties and assists in the preparation of contract terms and design specifications. Ensures repairs are completed according to contract terms and design specifications by checking on-going work. Recommends changes to work specifications and reviews additional work as required, facilitating job completion, taking measurements for interim and final payments. Reviews contractor schedules to ensure that work schedules are appropriately coordinated with operational activities to minimize interference and interruption.
Completes regular inspections and audits for contracted services; submits maintenance requests and contacts applicable departments regarding follow-up items.
Ensures compliance with the Divisional and Departmental Business Plan by identifying areas of non-compliance and sub-optimal performance; recommends and develops plans to rectify non-compliance or to improve performance and accountability of contractors and implements approved plans.
Reviews contract terms annually, identifying contractual items requiring change, and makes recommendations. Reviews implemented changes after approval by management, provides feedback on issues and initiatives, and prepares related reports and recommendations.
Represents Maintenance Contracted Services in regular contractor meetings to provide consistency in communication with stakeholders.
Analyzes requests submitted by customers and provides recommendations to departmental managers to ensure an appropriate level of service is provided.
Makes recommendations to management for selection of successful bidders. Reviews terms for tendering new services and projects.
Assists with standardizing and optimizing contract policies, regulations, procedures and information systems to improve efficiency and effectiveness.
Qualifications
EDUCATION & EXPERIENCE:
The competencies for this position would typically be acquired through a diploma in Building Services or a related field, plus four (4) years’ experience in progressively responsible positions dealing with maintenance related service contracts.
OTHER REQUIREMENTS:
Previous knowledge or experience in janitorial services is an asset.
Strong analytical and problem-solving skills.
Solid written & verbal communications skills
Solid interpersonal and relationship management skills, including negotiation skills as they pertain to contracts, multi-party agreements and conflict resolution.
Sound computer skills with working knowledge of electronic filing systems and document control.
Rail industry experience is an asset.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Work Designation
Resident
This position works predominately on-site.
Rate of Pay
The salary for this position ranges from $77,520 - $116,280 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.
How to Apply
Please click the 'Apply' button at the top right corner or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: August 25 2026
Closing Date: Open Until Filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
SkyTrain is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected].
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