Manager, Business Enablement

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

• 2940 Virtual Way, Vancouver
• 74 Seymour Street W, Kamloops

This is a Permanent, Full Time opportunity

Expected Salary Range: $107,802.00 - $134,752.00 - $168,439.00

• Our typical hiring range will be +/- 5% of the midpoint shown above
• Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.4 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

Job Summary:

The Manager, Business Enablement provides leadership and oversight to the Business Enablement function, ensuring the team operates as an integrated and strategic partner to the business. The role strengthens the connection between enterprise and People & Culture priorities and business needs, enabling effective transformation, adoption and enterprise integration.

The Manager, Business Enablement leads and develops a team of Business Enablement professionals, enabling integrated people and organizational solutions that strengthen workforce capability and organizational effectiveness.

Key Accountabilities:

• Leads the Business Enablement function to deliver consistent, proactive and strategic P&C partnerships that support business and enterprise priorities.
• Builds trusted relationships with senior leaders and enables strategic P&C partnerships, ensuring Business Enablement Partners understand business priorities, challenges and emerging workforce needs and provide proactive, integrated advice and solutions.
• Connects business needs with enterprise P&C strategies and expertise, coordinating with specialist functions and operational teams to deliver integrated solutions, clarify ownership and hand-offs, and promote enterprise approaches where they create greater value.
• Provides leadership and guidance on workforce and organizational effectiveness, including workforce planning, organizational design, role clarity, change and business transformation.
• Develops measures that demonstrate the impact and value of Business Enablement.
• Establishes clear priorities, accountabilities, standards and ways of working, manages team capacity and resources, and identifies opportunities to continuously improve the effectiveness of Business Enablement.
• Identifies emerging business and workforce themes, risks and opportunities to inform P&C priorities and solutions.
• As part of the P&C Leadership team, provides leadership and coaching to a team of Business Enablement Partners, strengthening individual and team capability through coaching, feedback, knowledge sharing and development. Models leadership behaviours by championing BCLC's social purpose, vision, and values while supporting employee engagement, recognition, culture and change.
• Manages a budget, consisting of salaries, contracts, and development resources, and provides direction to ensure appropriate allocation of resources and skills are accessible to execute in accordance with established standards and timelines.
• Acts as a delegate for their leader as required.

Qualifications:

A combination of education, experience, and demonstrated skills may be considered.

Education & Experience

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Change Management or a related discipline, or an equivalent combination of education and experience;
• 5-7 years of relevant experience in HR/business partnering, organizational effectiveness, workforce planning, organizational design, change management or business transformation;
• Experience leading professionals and developing high-performing teams;
• Experience working in complex, matrixed or transformational environments.

Knowledge & Technical Skills

• Strong knowledge of organizational design and workforce transformation principles;
• Ability to connect workforce insights to business priorities and operational outcomes;
• Strong strategic facilitation skills, with the ability to guide discussions and support decision-making through evidence-informed recommendations;
• Strong written communication and presentation development skills, with the ability to communicate complex information clearly and effectively;
• Strong systems thinking, with ability to understand how organizational structures, processes, priorities and people are interconnected, and to anticipate broader impacts of change;
• Strong consulting and analytical skills, with the ability to diagnose business and organizational challenges, synthesize information from multiple sources, identify patters and implications, and develop practical, evidence-informed recommendations;
• Strong knowledge of organizational change management principles and practices, including change readiness, adoption and sustainment.
• Experienced with Microsoft Office Suite: Word, Excel, Outlook, etc.

Competencies

• Strong business acumen with a results-oriented focus;
• Demonstrated people leadership, with ability to motivate, coach and develop others and build an effective team;
• Proven ability to build trusted relationships, create alignment and effectively influence leaders and partners across all levels of the organization;
• Strong communication and interpersonal skills, with the ability to tailor messaging to different audiences and perspectives;
• Strong judgement, critical thinking and problem-solving skills in in navigating complex and ambiguous situations;
• Strong planning, prioritization and organizational skills, with the ability to manage multiple complex and competing priorities.

Preferred Qualifications May Include

• Professional designation such as CPHR or equivalent is considered an asset;
• Understanding of Agile methodology or experience working with a cross-functional team environment would be an asset;
• Understanding of B.C. gaming industry would be an asset.

What’s in it for you

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
• See all our rewards here
  

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: [email protected].

All candidates must be at least 19 years of age and legally eligible to work in Canada.