Posted 2 days ago
Manager, Content Production & Operations
@ AbbVie
Montréal, Quebec
Overview
AbbVie Canada is hiring a Manager, Content Production & Operations for its Internal Agency within Customer Excellence. The role leads a multidisciplinary content production team, manages its portfolio, capacity and freelancers, and ensures quality and compliance of deliverables. The posting states a bilingual French and English requirement and 5+ years of progressive experience.
Responsibilities:
- Lead and develop a multidisciplinary content team
- Oversee portfolio of concurrent content projects
- Manage team capacity and freelancers and external partners
- Translate business briefs into plans and deliverables
- Ensure quality, accessibility and compliance of content
Requirements summary:
- Bachelor's degree or college diploma or equivalent experience
- 5+ years progressive content or creative production experience
- Experience leading people and multidisciplinary contributors
- French and English bilingual proficiency
- Experience in pharmaceuticals or regulated industry an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Marketing |
| Experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | College diploma (preferred), Bachelor’s degree (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
AbbVie
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need. Learn more about us at www.abbvie.com and review our community guidelines at https://www.abbvie.com/social-media-community-guidelines.html.
- LinkedIn followers
- 1,976,743
- People associated on LinkedIn
- 62,592
- Reported office locations
- 1 Waukegan Road, North Chicago, Illinois 60064, US
- 200 Sidney St, Cambridge, Massachusetts 02139, US
- 26525 N Riverwoods Blvd, Mettawa, Illinois 60045, US
- 1401 Sheridan Rd, North Chicago, Illinois 60064, US
- 1500 Seaport Blvd, Redwood City, California 94063, US
- Madison, New Jersey, US
- Irvine, California, US
- Shanghai, CN
- Markham, Ontario, CA
- Seoul, KR
- Shibuya-ka, JP
- Barreal de Heredia, CR
- Madrid, ES
- Buenos Aires, AR
- Gordon, NSW, AU
- Wien, AT
- Manama, Kingdom of Bahrain, BH
- Dhaka, BD
- Banani, Dhaka, BD
- St. Michael, BB
- Diegem, BE
- Cochabamba, BO
- San Paulo, BR
- Guarulhos, BR
- Las Condes, Santiago, CL
- Bogota, CO
- Prahata, CZ
- Santo Domingo, DO
- Quito, EC
- Cairo, EG
- Laycon, SV
- Vasby, SE
- Frankfurt, DE
- Athens, GR
- Guatemala City, GT
- Tegucigalpa, HN
- Taikoo Shing, HK
- Budapest, HU
- Bangalore, IN
- South Jakarta, ID
- Dublin, IE
- Petach Tikva, IL
- Roma, IT
- Kingston, JM
- Amman, JO
- Safat, KW
- Beirut, LB
- Selangor, MY
- Col. Cruz Manca Santa Fé., Del. Cuajimalpa, MX
- Breda, NL
- Auckland, NZ
- Karachi, PK
- West Bank , PS
- Urbanización Industrial Los Angeles, PA
- Santiago De Surco, PE
- Lima, PE
- Pasig City, PH
- Warszawa, PL
- Carnaxide, PT
- San Juan , PR
- Guaynabo, PR
- BUCHAREST, RO
- Moscow, RU
- Jeddah, SA
- Beograd, RS
- Boon Lay , SG
- Bratislava, SK
- Johannesburg,, ZA
- Capetown, ZA
- Colombo, LK
- Stockholm , SE
- Zürich, CH
- Taipei City , TW
- Hsintien, TW
- Bangkok, TH
- Bangmaenang, Banyai, TH
- Port of Spain, TT
- Istanbul, TR
- Kiev, UA
- Dubai, AE
- Marlow, GB
- Antrim, GB
- Liverpool, GB
- Londonderry, GB
- Washington D.C., US
- Montevideo, UY
- Caracas, VE
- Ho Chi Minh City, VN
- Sana'a, YE
- Mascot, NSW, AU
- Ludwigshafen, DE
- Wiesbaden, DE
- Berlin, DE
- Copenhagen, DK
- London, GB
- Brussels, BE
- Rungis, FR
- Helsinki, FI
- Other recorded names
- AbbVie
- Specialties
- Biopharmaceutical
- Biotechnology
- Innovation
- Research and Development
- Manufacturing
- Biotherapeutics
- Oncology
- Immunology
- Virology
- Neuroscience
- Womens Health
- Aesthetics
- and Eye Care
- Profile identifies a recruitment agency
- No
AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need. Learn more about us at www.abbvie.com and review our community…
| Field | Value |
|---|---|
| Industry | Pharmaceutical Manufacturing |
| Company size | 10,001+ employees |
| Headquarters | North Chicago, Illinois |
| Organization type | Public Company |
| Specialties | BiopharmaceuticalBiotechnologyInnovationResearch and DevelopmentManufacturingBiotherapeuticsOncologyImmunologyVirologyNeuroscience |
| Open jobs on Jobsy | 45 |
| View page |
Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job Description
Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.
When choosing your career path, choose to be remarkable.
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.
We have an opportunity for a Manager, Content Production & Operations to join AbbVie Canada's Internal Agency within Customer Excellence. Reporting to the Internal Agency Lead, this role is responsible for leading and developing a multidisciplinary production team and ensuring the effective delivery of content solutions that support business objectives. The Manager provides day-to-day leadership, guidance and expertise, helping teams and stakeholders translate business needs into effective solutions while balancing quality, timelines and resources. Working closely with the Internal Agency Lead and business partners, the Manager helps strengthen team capabilities, enhance service offerings and improve how work is delivered.
Key Responsibilities
- Lead, coach and develop a multidisciplinary content team, establishing clear priorities, performance expectations and development plans while fostering accountability, collaboration and continuous improvement.
- Oversee the team's portfolio of work, ensuring priorities, timelines, resources and deliverables are effectively managed to support reliable, high-quality execution across multiple concurrent projects.
- Manage team capacity, workload distribution and resource planning, including the effective use of freelancers, contractors and external partners to address evolving business needs.
- Translate business requirements, project objectives and stakeholder briefs into clear plans, actionable workstreams and practical direction for internal and external contributors, ensuring alignment on scope, expectations and deliverables.
- Partner with stakeholders to understand business objectives, identify underlying needs, challenge assumptions where appropriate, and translate requirements into effective content solutions that maximize impact, improve audience engagement and support desired business outcomes.
- Provide strategic and practical guidance on content solutions, delivery approaches and execution requirements, while contributing directly to selected projects and initiatives where additional expertise, leadership or capacity is required.
- Accountable for the effective delivery of content solutions, establishing performance expectations, monitoring delivery outcomes and implementing improvements that enhance quality, efficiency, stakeholder experience and team effectiveness.
- Identify opportunities to strengthen team capabilities, enhance service offerings and improve ways of working, supporting the adoption of approved improvements that increase value to stakeholders and strengthen overall service delivery.
- Ensure all deliverables meet applicable requirements for quality, accessibility, brand consistency and established medical, legal, regulatory, privacy and compliance review processes.
- Build strong partnerships across the organization by providing trusted guidance, communicating recommendations and trade-offs effectively, and helping stakeholders make informed decisions regarding content approaches and delivery.
Qualifications
Education and Work Experience
- Bachelor’s degree or college diploma in a relevant field, or equivalent demonstrated experience.
- Typically 5+ years of progressive experience in content solutions, creative production, studio operations, content operations or a related agency or in-house environment.
- Demonstrated experience leading and developing people, projects or multidisciplinary contributors, including freelancers or external partners.
- Experience managing priorities, resources, quality and timelines across multiple concurrent projects and stakeholders.
- Experience delivering content solutions across a range of formats, platforms, audiences or communication channels. Experience in pharmaceuticals, healthcare or another regulated industry is considered an asset
Essential Skills and Abilities
- French and English bilingual proficiency, oral and written.
- Strong people leadership skills, including coaching, delegation, prioritization, feedback and team development.
- Strong judgment, prioritization, resource planning and problem-solving skills, with the ability to navigate competing priorities in a fast-paced environment.
- Broad understanding of content solutions and the ability to guide work across different formats, disciplines, platforms and business needs.
- Ability to translate business needs into clear, feasible solutions and communicate recommendations, risks and trade-offs effectively.
- Sound judgment in content quality, audience needs, usability and channel-appropriate execution.
- Comfort working in a changing environment and evolving team practices as needs, tools and technologies develop.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
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