Posted 22 days ago
Manager, Corporate Product Support
@ SMS Equipment Inc.
Alberta
Overview
SMS Equipment Inc. is hiring a Manager, Corporate Product Support to lead the corporate product support team across regions, coordinating sales representatives, product managers and business partners. The role is full-time, hybrid with up to 2 remote days per week, based in Acheson, Alberta, with 8-12 trips per year and a salary of $125,000 to $135,000 plus incentives.
Pay:
$125,000–$135,000 a year
Responsibilities:
- Lead the corporate product support team across regions
- Build relationships with OEMs and business partners
- Develop product support sales plans and training programs
- Guide policy, commission and reporting practices for PSSR and MPSR groups
- Monitor markets, forecasts and competitor activity
Requirements summary:
- 10+ years of mining or construction sales experience
- 5+ years of supervisory or management experience
- Experience in heavy equipment business and large mining equipment
- Strong relationship management and communication skills
- Proficiency with Microsoft Excel and Word
- Relevant trade certification is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Sales |
| Experience | 10+ years |
| Management experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 |
| Schedule | day |
| Travel | ground: moderate |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | drug and alcohol, driving record, criminal record, credit |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SMS Equipment Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Leading-edge equipment solutions and support.
Full company description
SMS Equipment Inc. is the premier equipment solutions provider for the mining, construction, road construction, and forestry industries. Our world-class specialists work across more than 40 locations in Canada and Alaska, providing tailored equipment, support, parts and technology solutions that help our customers grow. We’re Partners in Your Possibilities, innovating and delivering cutting-edge programs with leading manufacturers that drive success for our customers. We’re a team committed to collaborative growth, making a meaningful impact through everything we do. SMS Equipment partners with employees to transform jobs into careers. Do work that is productive and meaningful. Learn new skills. Explore diverse opportunities within our network. Sound right for you? Come join us! ------------------------------ Équipement SMS inc. est le principal fournisseur de solutions d'équipement pour les industries de l'exploitation minière, de la construction, de la construction routière et de la foresterie. Nos spécialistes de classe mondiale travaillent dans plus de 40 emplacements au Canada et en Alaska, fournissant de l'équipement sur mesure, du soutien, des pièces et des solutions technologiques qui aident nos clients à croître. Nous sommes des Partenaires de vos possibilités, innovant et offrant des programmes de pointe avec des fabricants de premier plan qui favorisent la réussite de nos clients. Nous sommes une équipe engagée dans une croissance collaborative, ayant un impact significatif à travers tout ce que nous faisons. Équipement SMS s'associe à ses employés pour transformer les emplois en carrières. Effectuer un travail productif et utile. Acquérir de nouvelles compétences. Explorer diverses opportunités au sein de notre réseau. Si cela vous convient, rejoignez-nous!
- LinkedIn followers
- 34,107
- People associated on LinkedIn
- 1,806
- Reported office locations
- 11285 274 ST, Acheson , Alberta T7X 6P9, CA
- 16116 111 Ave NW, Edmonton, Alberta T5M, CA
- 14025 Humber Station Rd, Bolton, Ontario L7E 0Z9, CA
- 7664 10 St NE, Calgary, Alberta T2E 8W1, CA
- 1461 Willow St, Campbell River, British Columbia V9W 6J6, CA
- 2027 Avenue du Labrador, Baie-Comeau, Quebec G4Z 3B9, CA
- 8895 King St, Anchorage, Alaska 99515, US
- 205 Rue Clément-Gilbert, Chicoutimi, Quebec G7H 5B1, CA
- 121 Ilsley Ave, #115, Dartmouth, Nova Scotia B3B 1S9, CA
- 3 Intata Rd, Elkford, British Columbia V0B 1H0, CA
- 2 Royalcrest Rd, Etobicoke, Ontario M9V 2L5, CA
- 3606 Schacht St, Fairbanks, Alaska 99701, US
- 16 Highway 11/71, Fort Frances, Ontario P9A 3M2, CA
- 22K Highway 63 North, Fort McMurray, Alberta T9H 3G2, CA
- 8911 Northern Lights Dr, Fort St John, British Columbia V1J 0B4, CA
- 448 Hodgson Rd, Fredericton, New Brunswick E3C 2G5, CA
- 9116 108th St, Grande Prairie, Alberta T8V 4C8, CA
- 260 Felaber Rd, Hinton, Alberta T7V 1Z8, CA
- 1785 Versatile Dr, Kamloops, British Columbia V1S 1C5, CA
- 1800 Rue Montgolfier, Laval, Quebec H7T 0L9, CA
- 50 MacNaughton Ave, Moncton, New Brunswick E1H 3L9, CA
- 5 St Anne's Crescent, Paradise, Newfoundland and Labrador A1L 3W1, CA
- 1063 Great St, Prince George, British Columbia V2N 2K8, CA
- 7659 Edgar Industrial Crt, Red Deer, Alberta T4P 4E2, CA
- 296 Industrial Dr, Regina, Saskatchewan S4P 3C6, CA
- 5 Haniak Rd, Thunder Bay, Ontario P7K 0C7, CA
- 2907 Millar Ave, Saskatoon, Saskatchewan S7K 6P6, CA
- 120 Rue de New York, Saint-Augustin-de-Desmaures, Quebec G3A 0A8, CA
- 990 Rue Marie-Victorin, Saint-Bruno, Quebec J3V 0N4, CA
- 12720 82 Ave, Surrey, British Columbia V3W 3G1, CA
- 4088 Highway 101 W, Timmins, Ontario P4R 0E9, CA
- 4500 rue Raymond Bellemarre, Trois-Rivières, Quebec G9B 0G3, CA
- 1085 3e Avenue, Val-d’Or, Quebec J9P 0J7, CA
- 10 Second Ave, Wabush, Newfoundland and Labrador A0R 1B0, CA
- 7 Bennett Road, Whitehorse, Yukon Y1A 5Z4, CA
- 1145 Murray Dr, Williams Lake, British Columbia V2G 4K8, CA
- 147 Mountain View Road, Winnipeg, Manitoba R4B 0A3, CA
- 14 Ellesmere Dr, Yellowknife, Northwest Territories X1A 0G1, CA
- Business categories
- Machinery Manufacturing
- Mechanical Design
- Other recorded names
- SMS Equipment Inc.
- Specialties
- Parts and Attachments
- Undercarriage Specialists
- Intelligent Machines
- Mechanical Services
- Field Services
- Komatsu
- Takeuchi
- BOMAG
- NPK
- Genesis
- Construction Equipment
- Pièces et accessoires
- Spécialistes des trains de roulement
- Machines intelligentes
- Services mécaniques
- Services sur le terrain
- Équipements de construction
- Advanced Technology Solutions
- and Technologies de pointe
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
SMS Equipment Inc. is the premier equipment solutions provider for the mining, construction, road construction, and forestry industries. Our world-class specialists work across more than 40 locations in Canada and Alaska, providing tailored equipment, support, parts and technology solutions that help our customers grow. We’re Partners in Your Possibilities, innovating and delivering cutting-edge programs with…
| Field | Value |
|---|---|
| Industry | Machinery Manufacturing |
| Company size | 1,001-5,000 employees |
| Headquarters | Acheson , Alberta |
| Organization type | Privately Held |
| Year founded | 2008 |
| Specialties | Parts and AttachmentsUndercarriage SpecialistsIntelligent MachinesMechanical ServicesField ServicesKomatsuTakeuchiBOMAGNPKGenesis |
| Open jobs on Jobsy | 87 |
| View page |
SMS Equipment is seeking a strategic and technically grounded Manager, Corporate Product Support to lead corporate product support activities across our regions. This role aligns branch operations, Product Support Sales Representatives, Mining Product Support Representatives, Product Managers, OEMs, and Business Partners to strengthen product support sales, training, market growth, and customer solutions.
Work Location: Acheson, Alberta.
Salary: $125,000 - $135,000 annually plus incentives.
Work Arrangement: Hybrid - providing the flexibility to work remotely up to 2 days per week.
Schedule: Monday - Friday. Travel is expected, approximately 8-12 trips per year.
What You'll Do
- Lead the overall direction of the corporate product support team and coordinate the activities of PSSRs, MPSRs, Product Managers, and regional product support leaders.
- Build and maintain productive relationships with OEMs and Business Partners, acting as a key liaison with SMS Equipment branches and supporting escalation and dispute resolution.
- Develop and implement product support sales plans, programs, training, and promotional activities that support sustainable market share, revenue, and profitability growth.
- Assess potential Business Partners and product lines, coordinate internal reviews, and support distribution agreements that align with customer and organizational needs.
- Guide policy, process, territory, commission, scorecard, and reporting practices for the PSSR and MPSR groups in collaboration with branch and corporate partners.
- Monitor market conditions, sales forecasts, competitor activity, pricing, and product performance, and turn this information into practical recommendations and actions.
- Provide leadership, coaching, field support, onboarding, and development for direct reports and the broader product support sales network.
- Oversee the effective use and continued development of CRM tools, working with internal departments to coordinate enhancements, training, and adoption.
- Partner with Marketing, Parts, Service, Finance, regional Sales, and branch operations to deliver coordinated customer and manufacturer solutions.
What You'll Bring
The successful candidate will bring extensive heavy equipment industry and sales leadership experience, with the technical and commercial judgement to support complex product lines and a multi-region stakeholder network. Other requirements include:
- A minimum of 10 years of mining or construction sales experience, including active management of a heavy equipment industry sales territory and customer base.
- A minimum of 5 years of supervisory or management experience.
- Experience in the heavy equipment business and familiarity with large mining equipment.
- Demonstrated ability to lead and develop employees and influence indirect teams across multiple locations.
- Strong relationship management and communication skills with customers, OEMs, Business Partners, sales representatives, and leaders at multiple organizational levels.
- Experience with sales planning, market forecasting, pricing, programs, commissions, performance reporting, and customer relationship management systems.
- Proficiency with Microsoft Excel and Word and a working knowledge of business computer systems.
- Relevant trade certification is considered an asset.
- Ability and willingness to travel approximately 8-12 trips per year.
This position is classified as a Mid-Level Leader role in SMS Equipment’s competency framework. The role requires demonstration of core competencies (customer focus, collaboration, and technical/functional expertise) and leadership competencies (people leadership, managing through change and uncertainty, and influence).
At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.
Pre-Employment
Candidates may be required to complete:
- Drug and alcohol test
- 5-year commercial driver’s abstract
- Criminal record check
- Credit check
This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.
We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.
At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.
SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and employer funded RRSP.
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