Manager, Fraud Strategy and Transformation

Job Type: Permanent
Work Model: Hybrid
Reference code: 134075
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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What will your typical day look like?

• Shape Enterprise Fraud Strategy: Collaborate with senior Deloitte and client leadership across industries to define fraud risk management strategies, operating models, governance structures, and transformation priorities that improve resilience, reduce losses, and support sustainable growth.
• Lead Complex Client Engagements: Manage workstreams and multidisciplinary teams to deliver high-quality client outcomes, balancing strategic direction, project delivery, stakeholder alignment, and practical execution.
• Shape Fraud Technology and Capability Roadmaps: Support clients in assessing fraud technology capabilities, defining target-state requirements, prioritizing investments, shaping product and capability roadmaps, and aligning digital, data, analytics, and governance decisions to enterprise fraud strategy.
• Facilitate Executive Decision-Making: Work with stakeholders at all levels to frame issues, evaluate options, prioritize initiatives, and align leadership around practical recommendations and implementation plans.
• Develop Executive-Ready Deliverables and Market Opportunities: Produce polished client and market-facing outputs, including strategy documents, maturity assessments, current- and future-state assessments, operating model designs, business cases, implementation roadmaps, workshop materials, senior leadership presentations, proposals, statements of work, points of view, and other materials that help clients navigate emerging fraud trends, evolving technology, regulatory expectations, and broader enterprise risk priorities.

About the team

Deloitte helps clients solve complex strategy, risk, transformation, technology, and enterprise decision-making challenges that affect how organizations protect value, build trust, and invest in future-ready capabilities. Our work includes fraud and financial crime advisory, with a focus on strategy, governance, operating model design, investment prioritization, technology enablement, analytics, and transformation roadmaps. We bring together business thinkers, fraud specialists, technologists, product-minded leaders, and data-driven problem solvers to help clients frame complex issues, evaluate options, align leadership, and deliver meaningful impact.

Enough about us, let’s talk about you

We are looking for structured problem-solvers with consulting, professional services, or internal advisory/transformation experience. Successful candidates can lead client work, influence senior stakeholders, develop teams, support business development, and translate fraud, technology, analytics, risk, governance, and transformation challenges into clear recommendations, roadmaps, target-state designs, implementation plans, and executive-ready deliverables. Candidates should demonstrate experience across most of the following areas:

• Fraud Strategy and Transformation: Designing fraud strategies, operating models, governance frameworks, target-state capabilities, investment roadmaps, business cases, and transformation plans for senior leadership decision-making.
• Fraud Technology and Product Advisory: Assessing fraud technology ecosystems, defining target-state requirements, evaluating platform capabilities, shaping product roadmaps, and linking technology choices to fraud strategy and enterprise priorities.
• Analytics and Strategic Insights: Using data, analytics, intelligence, market trends, and emerging threat insights to frame issues, develop options, support investment decisions, and strengthen transformation priorities.
• Governance, Controls, Cybersecurity, and Risk Evaluation: Assessing governance, controls, technology dependencies, cybersecurity considerations, and regulatory expectations, then translating findings into executive recommendations and transformation plans.
• Executive Stakeholder Facilitation: Leading workshops, interviews, working sessions, design discussions, and decision forums to frame issues, align leaders, prioritize options, and move complex initiatives forward.
• Team Leadership and Delivery: Leading project teams, managing timelines and deliverables, coaching team members, and promoting collaboration, accountability, and quality outcomes.
• Consulting, Advisory, and Transformation Experience: 5+ years in management consulting, professional services, or an internal advisory/strategy/transformation role delivering client-facing or executive-facing fraud, financial crime, risk, technology, product, operating model, or transformation engagements.

Education & Additional Requirements

• A Bachelor’s or Master’s degree in Business Administration, Commerce, Engineering, Mathematics, Computer Science, Cybersecurity, Economics, or a related discipline.
• Canadian travel may be required, with potential occasional international travel.
• Candidates may be required to obtain Government of Canada reliability status.

Total Rewards

The salary range for this position is $101,000 - $169,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.