Manager, IT Business Solutions

Located along Highway 404 in northern York Region, East Gwillimbury is a premier centre for growth within the GTA. EG offers competitive wages and benefits and prioritizes the mental and physical well-being of its employees. Employees also have access to more than 50 kms of trails to enjoy the beauty of EG while at work. The Town of East Gwillimbury is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process and as we grow, it is important our workforce reflects the citizens we serve. We respect, encourage, and celebrate our diversity. Join our team and see the EG difference!

Reporting to the Director of Information Technology, the Manager of IT Business Solutions provides leadership for the development, implementation and delivery of business applications, solutions, and information management initiatives. The Manager of IT Business Solutions will:

• Provide leadership to IT Business Solutions staff, contractors and suppliers, contribute to developing, updating, and maintaining the budget, and the overall IT project portfolio.
• Contribute to the development of the corporate IT strategy, policies and procedures.
• Provide expertise and industry knowledge to shape and inform advancement of technology opportunities and solutions, managing projects and performing technical duties as required.
• Coordinate and facilitate consultation with internal and external stakeholders to define business systems requirements for new technology implementations or enhancements.
• Document solution requirements, develop workflows, prepare solution architecture documents, test plans, end user and system support documents.
• Architect integrations between corporate business systems, and overall systems design.
• Oversee information management and governance standards across the organization.
• Oversee data management, system architecture, and software administration, including application patches, and troubleshooting technical problems.

The ideal candidate will have a university degree in Computer Science with emphasis on data management and software development, GIS, or related discipline.

• Eight (8) years of experience in an IT portfolio developing, supporting, and managing corporate systems / solutions.
• Five (5) years of experience developing GIS and/or Business Solutions for a municipality / government agency.
• Five (5) years of experience managing technology projects.

As part of the extended management team, the ideal candidate embodies and leads in a manner consistent with the Town’s Leadership Commitments:

• Lead for Results – Inspire staff to be their best, provide direction, feedback and coaching to contribute to individual and team development.
• Think and Act Strategically – Create a clear vision and strategy and see the big picture
• Build Positive and Influential Relationships – Build constructive and effective relationships with Town staff

Other requirements include:

• Broad knowledge of new and emerging technologies and best practices and an understanding of how they may benefit the Corporation.
• Superior analytical, evaluative, and problem-solving skills, and a service excellence mindset.
• Exceptional written and verbal communications skills. Able to adapt and tailor the conversation/presentation to a variety of audiences and contexts.
• Able to connect complex technical solutions to emerging or existing business opportunities.
• Working knowledge of a wide variety of computer programs and applications.
• Experience negotiating technical agreements and contracts.
• Demonstrated thorough knowledge in systems technologies including data and information security, systems development, Enterprise Architecture management and spatial technologies such as GIS.
• Knowledge of applicable legislation, bylaws, legal proceedings and the ability to interpret legislation such as Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), as well as governing industry requirements such as the Payment Card Industry Data Security Standard (PCIDSS) that are relevant to the position.
• Ability to align programs and services with corporate strategic direction; to foster corporate thinking and a consultative, cooperative team approach and positive attitude amongst staff.
• Excellent interpersonal skills, capable of relating effectively to a diverse range of people, personalities and styles (both internal and external).
• Highly adaptable and flexible to changing systems, conditions and/or priorities.
• Able to meet deadlines.
• Political acuity.

Salary Range: $125,453 - $147,588 (Band 9)

Deadline for applications is November 15, 2026.

For more information and to apply, please visit: www.eastgwillimbury.ca/careers

We thank all applicants for their interest, however, only those being considered for an interview will be contacted.

The Town of East Gwillimbury is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the Town of East Gwillimbury will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the Town’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. In accordance with the Municipal Freedom of Information & Protection of Personal Privacy Act, personal information collected will only be used for candidate selection.