Posted 16 days ago
Manager, Labour Relations (National)
@ Canada Post - Postes Canada
Ottawa, Ontario
Overview
Canada Post is hiring a national Manager, Labour Relations to lead a team of labour relations experts in a highly mechanized, unionized and politically sensitive environment. The role covers collective agreement interpretation, grievances and arbitrations, and bargaining preparation with national union officials. The position is full-time, permanent, hybrid with 4 days in office in Ottawa, and requires bilingual (CBCC) imperative language skills.
Responsibilities:
- Interpréter les conventions collectives et élaborer des directives
- Conseiller les gestionnaires et résoudre griefs et différends
- Superviser une équipe d'experts en relations de travail
- Préparer les négociations collectives et coordonner les documents
- Analyser les tendances du travail et recommander des mesures
Requirements summary:
- Études postsecondaires, idéalement en relations industrielles
- 3 à 5 ans d'expérience fonctionnelle pertinente
- 2 ans ou plus d'expérience en supervision
- Connaissance du Code canadien du travail et des conventions de Postes Canada
- Bilinguisme impératif (CBCC)
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-21
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 3+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | College diploma (preferred) |
| Fields of study | Labour relations, Industrial relations |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Canada Post - Postes Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
A Stronger Canada – Delivered // Porteurs d’un Canada plus fort
Full company description
As the country's postal service and leading ecommerce delivery company, we’re committed to serving Canadians and Canadian businesses, working for the greener good, and delivering a stronger Canada. We are the only delivery organization with the network and commitment to serve all of the more than 17 million addresses across Canada. We operate the largest retail network in Canada, with almost 5,900 post offices in every corner of the country. Our nearly 68,000 employees connect us with Canadians and are proud to serve the communities where they live and work. Canadians are at the heart of everything we do. We are dedicated to meeting their rapidly evolving needs and expectations. Our purpose, A Stronger Canada – Delivered, is anchored in our commitment to provide a service all Canadians can count on; demonstrate environmental and social leadership; and create a safe and welcoming workplace for all employees. En tant que service postal et chef de file de la livraison des colis du cybercommerce au pays, nous sommes déterminés à servir la population et les entreprises d’ici, et à être porteurs d’un Canada plus fort et plus vert. Grâce à notre réseau de livraison inégalé, nous avons la responsabilité de servir plus de 17 millions d’adresses d’un océan à l’autre. Avec près de 5 900 bureaux de poste, nous exploitons le plus vaste réseau de vente au détail au pays. Nos gens – quelque 68 000 employées et employés – servent fièrement les collectivités où ils vivent et travaillent, et nous relient à la population. Les Canadiennes et les Canadiens sont au cœur de tout ce que nous faisons, et nous mettons tout en œuvre pour répondre à leurs besoins et à leurs attentes qui évoluent rapidement. Notre raison d’être, Porteurs d’un Canada plus fort, repose sur notre volonté d’offrir un service sur lequel tout le monde peut compter, de faire preuve de leadership en matière d’environnement et de responsabilité sociale, et de créer un milieu de travail sécuritaire et accueillant.
- LinkedIn followers
- 313,788
- People associated on LinkedIn
- 23,895
- Reported office locations
- Ottawa, Ontario, CA
- Business categories
- Enterprise Software
- Other recorded names
- Canada Post - Postes Canada
- Canada Post / Postes Canada
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
As the country's postal service and leading ecommerce delivery company, we’re committed to serving Canadians and Canadian businesses, working for the greener good, and delivering a stronger Canada. We are the only delivery organization with the network and commitment to serve all of the more than 17 million addresses across Canada. We operate the largest retail network in Canada, with almost 5,900 post offices in…
| Field | Value |
|---|---|
| Industry | Freight and Package Transportation |
| Company size | 10,001+ employees |
| Headquarters | Ottawa, Ontario |
| Organization type | Government Agency |
| Open jobs on Jobsy | 606 |
| View page |
Job Requisition Id: 204624
Business Function: Labour Relations
Primary City: OTTAWA
Other Location(s):Hybrid*
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (CBCC)
Employee Class and Level: CPMGA02
Number of Vacancies 2
Job Closing Date (YYYY-MM-DD): 2026/11/06
Job Description
The Manager, Labour Relations (National) leads a team of labour relations experts in the effective management and consistent implementation of labour relations activities and programs in a highly mechanized, unionized and politically sensitive environment.
Job Responsibilities
Below are the main job requirements and responsibilities for the Manager, Labour Relations (National).
• Determines appropriate interpretations for collective agreement language and devises guidelines and procedures to be used by Head Office, field staff and line management in support of consistent interpretation of similar collective agreement language.
• Provides advice and technical expertise to managers and assists in identifying and resolving labour disputes, grievances, arbitrations, and other Labour Relations concerns or issues. Promotes understanding and compliance with the collective agreement through the Labour Relations community and reports anomalies to senior management.
• Supervises a team of labour relations experts and ensure, through succession planning, the continuing development of competent LR staff.
• Establishes, promotes and maintains effective working relationships with staff in other Corporate functions and with National Union Officials.
• Provides ongoing support to the Director/Chief Negotiator on all major Labour Relations’ initiatives and coordinates preparation for bargaining.
Job Responsibilities (continued)
• Liaises with other Labour Relations Portfolios and corporate functions to identify and assess issues to be brought to the negotiating table and to keep abreast of union activities
• Maintains professional contact with Labour Relations experts within and outside the Corporation to exchange knowledge and contribute to the development of expertise within the Corporation.
• Responsible for the preparation of documents/exhibits for negotiations. Manages the gathering of information and data to ensure that the negotiating team’s knowledge base/assumptions are current and provides reports concerning the progress of negotiations. Makes recommendations and provides research and management support in the determination of negotiations strategies.
• Manages the analysis of internal and external trends and issues impacting on all areas of Labour Relations. Anticipates disruptive issues or activities in the labour force and recommend effective counteractive measures or tactics to senior management at the regional and national levels.
• Coordinates all communications between CPC clients and the Director/Chief Negotiator relating to bargaining issues and concerns. Provides advice and guidance to functional personnel on the direction and impact of negotiations.
Qualifications
Education
• Completed post-secondary, preferably in Labour/Industrial relations or a related field.
Experience
• 3 to 5 years of relevant functional experience.
• 2 or more years’ experience in a supervisory capacity.
Other Candidate Requirements
• Proficient computer skills and competent with Microsoft Office programs.
• Excellent team building and leadership skills and experience.
• Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving.
• Strong interpersonal skills with an ability to build and maintain relationships.
• Strong oral and written communication skills.
• One or more years of experience in a unionized environment an asset.
• Sound knowledge of Labour-Management principles and practices, the Canada Labour Code, the Canada Labour Relations Board process, Canada Post collective agreements, Canada Post Health and Safety programs, the Worker’s Compensation Process and the Canada Post Act. Also, familiarity with provincial labour legislation, external collective agreements and various labour organizations.
• The ability to work under extreme pressure and tight deadlines is required.
Other Information
Hybrid- 4 days in office.
Canada Post’s values and behaviours
Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.
Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.
We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.