Posted 3 days ago
Manager - Occupancy Strategy and Recruitment
@ University of Guelph
Guelph, Ontario
Overview
The University of Guelph is hiring a Manager of Occupancy Strategy and Recruitment in Student Housing Services to lead residence admissions, occupancy planning, forecasting and housing analytics. The role oversees applications, assignments, waitlists, billing and contract administration, leads a team, and reports to senior leadership on KPIs. Requirements include a three-year college business or related diploma, five years of progressive leadership experience, and StarRez or similar system experience. Regular full-time position, Band 04.
Responsibilities:
- Lead residence occupancy strategy and admissions operations
- Develop forecasting models and KPI dashboards for senior leadership
- Oversee applications, assignments, waitlists, billing and contracts
- Lead, mentor and develop a high-performing team
Requirements summary:
- Three-year college diploma in Business Administration or related field
- Minimum five years progressive leadership experience
- Expertise in forecasting, business intelligence and analytics
- Experience with StarRez or similar systems and advanced Excel
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 5+ years |
| Management experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (required) |
| Fields of study | Business Administration |
Summary and details written by AI from the posting; the employer’s posting is the authority.
University of Guelph
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
- Other recorded names
- University of Guelph
- Profile identifies a recruitment agency
- No
| Field | Value |
|---|---|
| Open jobs on Jobsy | 58 |
| View page |
Department: Residence Admissions
This position is represented by the agreement between the Professional Staff Association and the University of Guelph
If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.
Career Opportunities (sapsf.com)
General Purpose
Student Housing Services is seeking an experienced and strategic leader to provide leadership for residence admissions, occupancy planning, forecasting, housing data analytics, operational processes, and customer service delivery.
The role is responsible for maximizing occupancy, driving data-informed decision making, and leading operational excellence across the residence portfolio.
Duties and Responsibilities
Lead residence occupancy strategies and admissions operations.
Develop forecasting models and analyze demand, yield rates, enrollment trends, and occupancy patterns.
Provide dashboards, KPI reporting, and strategic recommendations to senior leadership.
Oversee applications, assignments, waitlists, transfers, appeals, deposits, billing, and contract administration.
Lead process improvement initiatives and ensure compliance with institutional policies.
Manage budgets and support revenue forecasting.
Develop and execute comprehensive marketing and communications strategies to promote Student Housing Services.
Leadership and Team Development:
Lead, mentor, and develop a high-performing team.
Foster accountability, collaboration, innovation, and continuous improvement.
Build strong relationships with campus partners and support institutional planning initiatives.
Requirements
Three year College graduation in Business Administation or related field;
Minimum five years progressive leadership experience, or an equivalent combination of education and experience.
Demonstrated expertise in forecasting, business intelligence, analytics, and data-driven decision making.
Strong leadership, communication, and stakeholder management skills.
Experience with StarRez or similar systems and advanced Excel/reporting tools.
Employee Type: Regular
Position Number: 10013078
Classification: P&M FT- Band 04
Professional/Managerial Salary Bands
The target hiring salary for this position is minimum and up to 96% of midpoint for the salary grade.
*Tentative evaluation; subject to committee review.
At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.
Posting Date: 11/05/2026
Closing Date: 11/12/2026
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