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Posted 2 days ago

Marine Agent - Operations Coordinator

@ TORMAR Shipping Agency

Montréal, Quebec

Full-time
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Overview

TORMAR Shipping Agency is hiring a full-time, on-site Marine Agent - Operations Coordinator in Montreal, QC. The role coordinates vessel port calls, documentation and cargo operations with ship owners, masters, terminals and authorities, and supports invoicing and cost control. The posting requires strong communication, customer service and organizational skills, comfort with 24/7 operations including irregular hours, and shipping or marine experience as an asset.

Responsibilities:

  • Arrange port calls and coordinate vessel operations
  • Manage shipping documentation and compliance
  • Liaise with ship owners, masters, terminals and authorities
  • Monitor schedules, cargo operations and local conditions
  • Prepare reports, support invoicing and cost control

Requirements summary:

  • Strong analytical and communication skills
  • Customer service focus and responsiveness
  • Basic finance skills for cost estimation and invoice review
  • Shipping, logistics or marine experience is an asset
  • Comfort with 24/7 operations and irregular hours
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-11
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentBusiness operations
Hours per week40 (estimated)
Scheduleovernight
Travelair: none · ground: minimal
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

TORMAR Shipping Agency

FieldValue
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Job description

Company Description TORMAR Shipping Agency is a Canadian-based maritime service provider with its main office in Montreal, Quebec and a broad network of agents across key Canadian ports. The company delivers 24/7, year-round support, meeting and often exceeding the expectations of major global clients. TORMAR’s experienced local operations team is well-versed in navigating Canada’s challenging and variable weather conditions to keep issues under control. The agency focuses on responsive, reliable service and encourages customers to reach out at any time to discuss operational needs and solutions.

Role Description The Marine Agent - Operations Coordinator is a full-time, on-site role based in Montreal, QC. This position coordinates day-to-day vessel operations, including arranging port calls, managing documentation, and liaising with ship owners, masters, terminal operators, and government authorities. The role involves monitoring schedules, cargo operations, and local conditions to anticipate and resolve operational issues, while ensuring compliance with regulations and company procedures. The Marine Agent - Operations Coordinator provides customer-focused service by keeping clients informed, preparing accurate reports, and responding promptly to operational inquiries. The role also supports invoicing and cost control activities, and may assist with business development opportunities related to agency services.

Qualifications

  • Strong analytical skills to review operational data, anticipate issues, and support effective decision-making.
  • Excellent communication abilities, including clear written and verbal communication in a multicultural and multilingual maritime environment.
  • Customer service skills focused on responsiveness, professionalism, and building long-term client relationships.
  • Sales awareness and the ability to identify opportunities to promote agency services and support business growth.
  • Basic finance skills to assist with cost estimation, and invoice review.
  • Experience in shipping, logistics, marine operations, or a related field is an asset.
  • Strong organizational skills, attention to detail, and the ability to manage multiple tasks under time-sensitive conditions.
  • Comfort working in a 24/7 operational environment, including occasional extended or irregular hours as needed.
  • Proficiency with standard office software and operational communication tools.

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