Posted 2 months ago
Member Advisor
@ Innovation Federal Credit Union
Gull Lake, Saskatchewan
Overview
Innovation Federal Credit Union is hiring a full-time Member Advisor for its member service team. The role advises members across the full range of financial products, sells cash and non-cash services, and manages an assigned portfolio, with regional travel up to 200 km. The posting states benefits starting on day one, including a 7% employer-matched pension and extended health coverage.
Responsibilities:
- Advise members on the full range of financial products and services
- Sell cash and non-cash products and services
- Manage an assigned member portfolio
- Use digital solutions to simplify member banking
- Travel regionally up to 200 km as required
Requirements summary:
- High school diploma or GED
- Excellent communication and interpersonal skills
- Detail-oriented and risk-aware
- Digital literacy and problem solving
- Comfort with Microsoft 365 applications
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-09-15
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Innovation Federal Credit Union
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Innovation Federal Credit Union is a co-operative that strives to be the most responsive and innovative financial services organization. We look to continuously improve our internal operations and enhance the member experience you have with us each day. We explore new methods of serving you better through the adoption of technology, listening to how and when you would like to conduct your business. We have three core values that guide our team: Accountability We take ownership of problems and fix what’s broken. Integrity We say what we do; we do what we say. Respect We recognize that the thoughts and backgrounds of others are as important as our own. Our purpose is to simplify banking for Canadians. Thank you for being a member!
- LinkedIn followers
- 7,954
- People associated on LinkedIn
- 642
- Reported office locations
- 198 1st Ave NE, Swift Current, Saskatchewan S9H 3X3, CA
- 1202 102nd Street, North Battleford, Saskatchewan S9H 2Y7, CA
- Business categories
- Banking
- Financial Services
- Other recorded names
- Innovation Federal Credit Union
- Specialties
- Account Packages
- Lending
- Investments
- and Card Products
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Innovation Federal Credit Union is a co-operative that strives to be the most responsive and innovative financial services organization. We look to continuously improve our internal operations and enhance the member experience you have with us each day. We explore new methods of serving you better through the adoption of technology, listening to how and when you would like to conduct your business. We have three…
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 201-500 employees |
| Headquarters | Swift Current, Saskatchewan |
| Organization type | Public Company |
| Specialties | Account PackagesLendingInvestmentsand Card Products |
| Open jobs on Jobsy | 7 |
| View page |
Member Advisor
We’re looking for a Member Advisor to join our team! This position is integral to the function of our organization, playing a critical role in our member service team. Candidates have excellent communication and interpersonal skills, a strong ability to provide knowledgeable and timely advice, and a commitment to delivering exceptional customer service by effectively utilizing our products, services, and omni channels to meet our members’ needs. The key responsibilities for this role include:
- Act as the first point of contact and the first point of resolution!
- Respond to members’ inquiries by providing advice and guidance on the full range of financial products and services.
- Promote and sell cash and non-cash related products and services.
- Manage an assigned portfolio through strong advice and utilization of available Credit Union products and services.
- Utilize digital solutions to create efficiencies, simplify members’ banking needs, and enhance the member experience.
- Must have the ability to travel to and cover regionally (up to 200km) as required.
- Innovation’s Travel Practice Guidelines will be followed.
Qualifications:
- Completion of a high school diploma/GED.
- A people person who possesses excellent communication skills.
- Someone who values Accountability, Integrity, and Respect.
- Detail-oriented and risk aware, contributing to the safeguarding of our company’s assets and reputation.
- Proficient in digital literacy, including (but not limited to) critical thinking, problem solving and navigation using digital solutions.
- Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, Power BI).
About Us
Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!
How are we different from other Credit Unions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. We are proudly rooted in Saskatchewan, but our vision is national, or as we like to say, "Made in Sask, Built for Canada".
What sets us apart:
- Commitment to Community: $1.1 million was given to local organizations last year who are making a difference
- Strong focus on Diversity and Inclusion: Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering a diverse workplace
- Benefits that start when you do: Our full-time staff participate in a 7% employer-matched pension plan, extended health benefits, employee and family assistance program, and a staff loan rate. These benefits all start on Day 1 of employment, no waiting period!
In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, Métis, and Inuit who have graced these lands for millennia.
We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.
Journal
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