Posted 22 days ago
Member Advisor, Contact Centre Representative
@ Affinity Credit Union
Estevan, Saskatchewan
Overview
Affinity Credit Union is hiring a Member Advisor for its Contact Centre to serve members by phone, web chat and live video. The role gives financial advice, completes transactions and helps solve banking problems. The posting states a starting wage of $28.48 per hour and a total rewards package including health and dental benefits, a pension plan and a health spending account.
Pay:
$28.48 an hour
Responsibilities:
- Provide member support by phone, web chat and live video
- Give financial advice in members' best interest
- Complete transactions with member service
- Help prevent and solve banking problems
- Offer digital banking solutions
Requirements summary:
- Post-secondary diploma or degree in a related field, or equivalent education and experience
- Ability to give member-centric financial advice
- Experience with digital channels and devices
- Intermediate knowledge of Affinity's products and services
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-23
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (required) |
| Perks mentioned | Retirement plan, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Affinity Credit Union
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
An Affinity for you!
Full company description
Affinity Credit Union is a locally-owned co-operative that exists for you, our members and the communities we serve. As a full-service financial institution, you can feel good knowing that you have access to products and services that can help you navigate any stage of life. Whether you're opening your first bank account or simply reconsidering the options for your finances, you can count on us for sound financial advice and the latest technology to make your banking personalized and convenient. As a member, you have access to a full suite of products and services to fit your life. By investing your money in Affinity Credit Union, you become part of the economic engine that powers your communities and the entire province of Saskatchewan. Because of your deposits at Affinity, we are able to lend out funds to a young family so that they may purchase their first home or assist a farmer in your community with expanding his business. And our employees are members too! They’re supported to grow and develop their careers through learning and education opportunities that help them move their way through the organization to greater responsibilities or more finely tuned disciplines. Working for Affinity can be so much more than a pay cheque every two weeks. You’ll be rewarded with employee benefits that keep you healthy, keep you learning and get you motivated. Now that's something you can feel good about!
- LinkedIn followers
- 10,555
- People associated on LinkedIn
- 628
- Reported office locations
- 902 7th Ave N, Saskatoon, Saskatchewan S7K 3P4, CA
- Business categories
- Service Industry
- Banking
- Financial Services
- Other recorded names
- Affinity Credit Union
- Specialties
- Financial Services and Community
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Affinity Credit Union is a locally-owned co-operative that exists for you, our members and the communities we serve. As a full-service financial institution, you can feel good knowing that you have access to products and services that can help you navigate any stage of life. Whether you're opening your first bank account or simply reconsidering the options for your finances, you can count on us for sound financial…
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 501-1,000 employees |
| Headquarters | Saskatoon, Saskatchewan |
| Organization type | Privately Held |
| Specialties | Financial Services and Community |
| Open jobs on Jobsy | 11 |
| View page |
af-fin-i-ty (noun):
- a natural compatibility
- the name on our doors
We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!
As a Member Advisor in our Contact Centre, you’ll be the voice of Affinity and provide our members with the ultimate experience. With new technology and evolving member expectations, the banking industry is changing fast. That means we need innovative and engaging employees to take us to the next level.
What you’ll do:
- Provide support for members through a variety of technology-enabled means (such as by phone, web chat, live video)
- Provide financial advice that looks out for the members’ best interest
- Complete transactions while providing outstanding member service
- Help prevent and solve banking problems for members
- Offer technological solutions through our robust digital banking tools
What you’ll get:
- We offer a fantastic starting wage of $28.48 per hour
- The training and mentorship you need to be great
- A comprehensive total rewards package including health and dental benefits, a pension plan and health spending account
- Countless opportunities to advance your career within the credit union
What you’ll need:
- Post-secondary diploma or degree in a related field or an equivalent combination of education and experience
- Ability to provide member-centric financial advice and resolutions for a broad range of financial products and services
- Experience with using a broad range of digital channels and devices (such as online services, mobile applications, smartphones, tablets)
- Intermediate knowledge of Affinity Credit Union’s products and services
Affinity is passionate about enabling others to succeed, which is why we’re committed to providing a remarkable employee experience. Our work environment is co-operative, fast-paced and challenging. With a wide variety of work, an amazing group of colleagues and a fun atmosphere, there’s never a dull moment.
So, what do you think? Does it sound like you’re a fit for this role? Throw your hat in the ring!
This position requires the submission of your Resume and Cover Letter stating how you meet the required qualifications in your application prior to the closing date of the position.
Posting Close Date: November 8, 2026
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