Posted 5 hours ago
Member Service Representative 1 - Non Union
@ Coastal Community
Prince George, British Columbia
Overview
Coastal Community Credit Union's division Integris is hiring a Member Service Representative for its Prince George team, primarily at River Point. The role processes member transactions, balances daily cash and account activity, and handles member inquiries and referrals. The posting states a hourly band of $20.17 to $23.43 and a temporary position of about eighteen months, though the body also mentions permanent full-time.
Pay:
$20.17–$23.43 an hour
Responsibilities:
- Process member deposits, withdrawals, payments, cheques and wires
- Complete daily balancing of transactions
- Open sub-accounts and update member information
- Identify referral opportunities and present credit union products
- Support branch operations and ATM balancing
Requirements summary:
- Strong customer service and communication skills
- Accuracy managing financial transactions
- Attention to detail and organizational skills
- Professional resolution of member concerns
- Flexible, collaborative, willing to learn
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Coastal Community
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Together, Let's Do Great Things
Full company description
Since 1946, the satisfaction and happiness of our members and clients have been our bottom line. That’s why we’ve grown to be the largest financial services organization based on Vancouver Island and the Gulf Islands. We’re passionate about building stronger relationships to improve financial health, enrich people’s lives and build healthier communities. We offer caring and helpful service integrated across our business lines to meet all your financial and protection needs.
- LinkedIn followers
- 2,466
- People associated on LinkedIn
- 401
- Reported office locations
- Vancouver Island, BC, CA
- 59 Wharf St, Nanaimo, BC V9R 2X3, CA
- Business categories
- Wealth Management
- Banking
- Insurance
- Credit Cards
- Financial Services
- Other recorded names
- Coastal Community
- Specialties
- Financial Services
- Insurance
- Wealth Management
- Investing
- Lending
- Estate Planning
- Trusts
- and Business Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Since 1946, the satisfaction and happiness of our members and clients have been our bottom line. That’s why we’ve grown to be the largest financial services organization based on Vancouver Island and the Gulf Islands. We’re passionate about building stronger relationships to improve financial health, enrich people’s lives and build healthier communities. We offer caring and helpful service integrated across our…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 501-1,000 employees |
| Headquarters | Vancouver Island, BC |
| Organization type | Privately Held |
| Year founded | 1946 |
| Specialties | Financial ServicesInsuranceWealth ManagementInvestingLending Estate PlanningTrustsand Business Services |
| Open jobs on Jobsy | 21 |
| View page |
*Posting Deadline: Please submit your application by 11:59 PM PST, November 16, 2026*
Position Type: Temporary
Duration: Approximately eighteen (18) months
From Here. All In. For you
We're a financial services co-operative with expansive reach across North Central BC, Vancouver Island, and the Gulf Islands, and we’ve got an exciting opportunity for you. Integris, a division of Coastal Community Credit, is looking for a Member Services Representative.
What’s the role?
We are looking for a Member Service Representative (MSR) to join our Prince George team on a permanent, full-time basis. The primary location for this position is River Point; however, the successful candidate may be required to work at our other Prince George branches based on operational needs.
As an MSR, you will often be one of the first points of contact for our members. You will provide friendly and efficient service, complete day-to-day financial transactions, respond to member needs, and identify opportunities to connect members with products and services that support their financial goals.
Your duties will include:
- Processing member transactions, including deposits, withdrawals, payments, cheque orders, foreign currency, and wire transfers.
- Completing daily balancing of financial transactions and related activities.
- Opening simple sub-accounts, updating member information, responding to general inquiries, and completing basic account maintenance.
- Building positive member relationships, identifying referral opportunities, and providing information on credit union products and services.
- Supporting branch operations, including administrative tasks, ATM balancing, and maintaining a welcoming branch environment.
What are we looking for?
Ideally, you are a flexible, collaborative team player with:
- Strong customer service and communication skills.
- The ability to accurately and efficiently manage financial transactions and member information.
- Strong attention to detail and organizational skills.
- The ability to respond to member inquiries and resolve concerns professionally.
- A positive, collaborative approach and willingness to learn.
Who are we?
Integris is a division of Coastal Community Credit Union, together:
- We’re 100% member-owned, with all decisions made locally—right here in BC.
- We’re a growing organization with $5.6 billion in assets under management.
- We offer banking, insurance (including ICBC Autoplan), financial planning, and group benefits to over 110,000 members in North Central BC, Vancouver Island, the Gulf Islands.
- We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.
At Integris, a division of Coastal Community Credit Union, we believe in making life better for our members, our neighbours and the communities we call home. We believe that strong communities are built by people who care – and that’s exactly who we are looking for.
From Here. All In. For You. Is more than just a tagline. It’s our commitment to showing up, lending a hand, building meaningful relationships and creating opportunities that help our communities thrive.
Here’s How We Do It: We put people first. We invest in our communities. We work together to create positive change. Whether we’re helping a family reach their financial goals, supporting a local business, or volunteering at community events, we’re driven by a shared purpose – to make a difference where it matters most.
We’re looking for people who care deeply about their community and believe great service starts with genuine relationships. If you’re passionate about making a difference, building meaningful connections and helping communities thrive, you’ll feel right at home here.
Being a member of Integris means being part of something bigger than yourself. It may feel different than other places you’ve worked – and that’s because here, different is how it’s done.
Career Band Range (Hourly) - $20.17 to $23.43
If this role resonates with your passion and skills, we would love to hear from you!
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