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Posted 2 months ago

Membership Concierge I

@ Life Time

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Ajax, Ontario

$17.60–$20.50/hrPart-time1+ years experience
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SIGNALS

Overview

Life Time is hiring a part-time Membership Concierge I to welcome members and guests as the first point of contact, answer questions about programs, events, pricing and policies, and help with account changes. The role requires a minimum of 15 hours per week and pays $17.60 to $20.50 per hour.

Pay:

$17.60–$20.50 an hour

Responsibilities:

  • Serve as first point of contact for members and guests
  • Receive and handle incoming phone calls
  • Educate members on programming, events, pricing and policies
  • Assist members with transactions and account changes
  • Build relationships through a hospitality mindset

Requirements summary:

  • Minimum 6 months service or reception experience
  • Complete Concierge Certification upon hire
  • Work at least 15 hours per week
  • Good verbal and effective communication skills
  • Ability to multitask in a fast-paced environment
  • Able to stand for 4 hours at a time

Tools & skills

Customer serviceCommunication skills

Benefits mentioned

Health insuranceLife insuranceRetirement planPaid time off
Source and dates

Employer career site / ATS feed · phenom

Employer posting date
2026-09-13
First seen by our source
2026-10-13
Source record updated
2026-10-20

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience1+ years
Hours per week15
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Licences & certificationsConcierge Certification
EducationHigh school (preferred)
Perks mentionedGenerous paid time off, Retirement plan, Employee discount, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Life Time

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Here for health. Here for you. Established with a vision to change lives.

Full company description

Life Time provides an entertaining, educational, friendly and inviting, functional and innovative experience of uncompromising quality that meets the health and fitness needs of the entire family. Life Time is a wellness pioneer reshaping the way consumers approach their health by integrating where we move, work and live—digitally and physically—through our Life Time athletic resorts, Life Time Work and Life Time Living brands. Our objective is to deliver the best experiences and programs in the best places by the best people and performers. We are committed to an inclusive culture that welcomes and respects everyone, supporting all people on their path to healthier, happier lives.

LinkedIn followers
153,954
People associated on LinkedIn
20,075
Reported office locations
  • 2902 Corporate Place, Chanhassen, MN 55317, US
Business categories
  • Sports
  • Information Technology
  • Mobile Apps
  • Health Care
  • Consulting
  • Software
  • Fitness
  • Wellness
  • Internet of Things
  • Messaging
  • Property Management
  • Property Development
Other recorded names
  • Life Time
  • Life Time Inc.
Specialties
  • Health
  • Fitness
  • Sports
  • Recreation
  • Construction
  • Real Estate
  • Architecture
  • Hospitality
  • and Healthy Aging
Profile identifies a recruitment agency
No
Reported total investment
1,964,700,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Life Time provides an entertaining, educational, friendly and inviting, functional and innovative experience of uncompromising quality that meets the health and fitness needs of the entire family. Life Time is a wellness pioneer reshaping the way consumers approach their health by integrating where we move, work and live—digitally and physically—through our Life Time athletic resorts, Life Time Work and Life Time…

FieldValue
IndustryWellness and Fitness Services
Company size10,001+ employees
HeadquartersChanhassen, MN
Organization typePublic Company
Year founded1992
SpecialtiesHealthFitnessSportsRecreationConstructionReal EstateArchitectureHospitalityand Healthy Aging
Open jobs on Jobsy26
LinkedInView page
Job description

Position Summary

The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals.

Job Duties and Responsibilities

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Position Requirements

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

​

​

​ Preferred Requirements

  • HS graduate or equivalent preferred

Benefits

All team members receive the following benefits while working for Life Time:

  • A fully subsidized membership

  • Discounts on Life Time products and services

  • Registered Retirement Savings Plan (RRSP) with company discretionary match

  • Training and professional development

  • Paid time off where required by law

Full-time Team Members are eligible for additional benefits, including:

  • Extended Healthcare coverage

  • Life insurance

  • Adoption assistance

Pay

This is an hourly position with wages starting at $17.60 and pays up to $20.50, based on experience and qualifications.

If you are contacted regarding a job opportunity, please let us know of any accommodations needed to meet your accessibility needs during the recruitment process. Any accommodation information will be treated as confidential and only used for the purpose of enabling you to have an accessible candidate experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Life Time may use artificial intelligence to screen, assess, or select candidates for this position.

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