Mental Health & Substance Use Outreach Nurse - Registered Nurse (RN) / Registered Psychiatric Nurse (RPN)

minimum Nurse to Patient Ratios (mNPRs)

Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit. In British Columbia, mNPRs are developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU) and health organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning environments where nurses can grow and thrive.

Salary Details

The salary range for this position is CAD $41.42/Hr. - CAD $55.91/Hr.

Job Summary

Come work as a Mental Health & Substance Use Outreach Nurse with Vancouver Coastal Health (VCH) with the North Shore Intensive Case Management Team (ICMT) in North Vancouver, BC. Apply now to join our team!

Position works as part of an interdisciplinary team to provide triage and outreach services that are inclusionary and flexible for individuals with mental illness, substance use and/or chronic medical conditions. Conducts mental and physical status assessments and assesses the client’s physiological, psychological, sociocultural and spiritual needs to determine priority of care requirements based on client needs, availability of resources and best practices. Provides counseling and assists client with reducing repeated contact with and use of acute and community healthcare services/programs/resources. Assesses high risk situations and provides crisis intervention. Collaborates with the interdisciplinary team to develop, implement and adjust the client’s care plan to meet the client’s need for integrated services and continuity of care across the continuum. Facilitates the movement of clients between acute care, community agency support site and designated health centre. Participates in case conferences/meetings with members of the interdisciplinary team. Assists clients with attendance to needed services such as medical appointments.Practices in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards (professional & practice) and code of ethics for registered nurses or registered psychiatric nurses. Practices within the scope of practice as set by the organization, as per VCH policies and guidelines/clinical practice documents and within own competence. This practice is aligned with the vision, mission, goals and values of the organization as well as with the concept of the resident/client and family centred care model.

About the North Shore Intensive Case Management Team (ICMT)

The North Shore Intensive Case Management Team (ICMT) plays a crucial role in providing a diverse range of services to individuals who may have slipped through the cracks of health and social systems, often with unmet health needs. This team provides services for clients who are experiencing substance use challenges, concurrent disorders and/or mental illness. By offering personalized support, North Shore Intensive Case Management Team can effectively engage clients and facilitate connections with essential health and social services. Care is provided by a multi-disciplinary team, that includes registered nurses, OAT nurse, overdose outreach Workers, Indigenous Care Coordinators, Social Work/Allied Health and Peer Support. Through a trauma-informed, culturally safe, and client-centred approach, the team works collaboratively with Overdose Outreach Team (OOT) and AfterCare clinicians to engage with clients on an outreach basis and connect them with essential health and social services.

Qualifications

Education and Experience

• Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
• Two (2) years' recent related experience working with individuals with mental health and substance use issues, or an equivalent combination of education, training and experience.
• Valid BC Drivers License and access to a personal vehicle for business-related purposes, as required.

Knowledge and Abilities:

• Knowledge of the principles and practices of a client and family centered recovery model in mental illness and substance use.
• Broad knowledge of crisis intervention and counseling skills.
• Broad knowledge of mental health illness and substance use treatment.
• Broad knowledge of psychopharmacology (indication and side effects).
• Broad knowledge of substance abuse and substance use treatment.
• Broad knowledge of other facilities and community resources.
• Demonstrated ability to conduct psychiatric assessments.
• Demonstrated ability to provide treatment planning, counseling, crisis intervention, and case coordination.
• Demonstrated skill in CPR techniques.
• Demonstrated ability to communicate effectively, both verbally and in writing, with clients and their families, colleagues, physicians and other health care staff, both one-on-one and in groups.
• Demonstrated listening and information seeking skills that promotes communication and lead to a cooperative approach to problem solving within a interdisciplinary setting.
• Demonstrated ability to establish workload priorities.
• Demonstrated ability to adjust schedule to deal with unexpected situations.
• Demonstrated ability to work independently and collaboratively as a member of an interdisciplinary team.
• Demonstrated ability to provide consultation and leadership.
• Demonstrated ability to problem solve.
• Demonstrated ability to deal effectively with conflict situations.
• Ability to operate related equipment.
• Basic computer literacy to operate a computerized client care information system and word processing, Internet and email software.
• Physical ability to perform the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.