Posted 11 months ago
Mid-Senior Hospitality Professionals
@ Hire Resolve.com
Toronto, ON · Vancouver, BC · Calgary, AB · Montréal, QC · Ottawa, ON +1
Overview
Hire Resolve is recruiting experienced mid-to-senior hospitality professionals across Canada for multiple roles spanning hotel operations, food and beverage, guest experience, events and revenue. The work involves leading teams, managing budgets and service standards, and progressing toward department head or general manager roles.
Responsibilities:
- Lead daily operations across accommodation, F&B and events
- Drive guest experience and service recovery standards
- Manage staffing, scheduling and team performance
- Oversee budgets, forecasting and cost controls
- Maintain OHS, food safety and compliance processes
Requirements summary:
- 5 to 12+ years of progressive hospitality experience
- Demonstrated team leadership in service environments
- Budgeting, forecasting and KPI-driven decision-making
- Experience with PMS, POS, RMS, CRM and scheduling tools
- Strong English communication; French an advantage in Quebec
- Availability for evenings, weekends and holidays
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2025-12-22
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | evening, holidays, weekends |
| Work setting | Store, Restaurant or kitchen, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Education | College diploma (preferred), Bachelor’s degree (preferred) |
| Fields of study | Hospitality Management, Business |
| Perks mentioned | Generous paid time off, Retirement plan, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hire Resolve.com
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Hire Resolve is a recruitment company that focuses on placing professionals and skilled people in permanent employment. We focus on working with top quality professionals and pride ourselves on delivering excellent service to our clients and candidates. Need permanent employment services? Email: [email protected] For Career seekers, send Hire Resolve your resume and let us review the opportunities we have available for you.
- LinkedIn followers
- 4,195
- People associated on LinkedIn
- 31
- Reported office locations
- 6900 E Camelback Rd, Scottsdale, Arizona 85251, US
- Business categories
- Human Resources
- Recruiting
- Staffing Agency
- Other recorded names
- Hire Resolve.com
- Hire Resolve US - Top Recruitment agencies in AZ
- Specialties
- engineering recruitment firm
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- and hire resolve reviews
- Profile identifies a recruitment agency
- Yes
Hire Resolve is a recruitment company that focuses on placing professionals and skilled people in permanent employment. We focus on working with top quality professionals and pride ourselves on delivering excellent service to our clients and candidates. Need permanent employment services? Email: [email protected] For Career seekers, send Hire Resolve your resume and let us review the opportunities we have…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 51-200 employees |
| Headquarters | Scottsdale, Arizona |
| Organization type | Privately Held |
| Year founded | 2004 |
| Specialties | engineering recruitment firm engineering recruitment companyrecruitment firmemployment agency in scottsdale azrecruitment firm in phoenix azengineering employment agency in phoenix arizonafinance recruitment firmfinance recruitment companyfinance employment agency in phoeniz arizonaengineering jobs in phoenix arizona |
| Open jobs on Jobsy | 28 |
| View page |
Hire Resolve is assisting hospitality organizations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across Canada. This is a multi-role hiring campaign spanning several functions within the sector, including hotel and resort operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities suit professionals ready to expand scope, lead teams, and progress toward senior leadership roles (e.g., Head of Department, Operations Manager, Cluster/Regional Manager, or General Manager level) as performance and business needs align.
Key Responsibilities
- Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department environments to achieve service and financial targets
- Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction and brand reputation
- Manage staffing, scheduling, and team performance through coaching, training, and structured performance management
- Oversee departmental budgets, forecasting, and cost controls, including labour productivity, procurement efficiency, and waste reduction
- Implement SOPs, brand standards, and compliance processes aligned to Canadian workplace expectations, including OHS requirements and incident reporting
- Maintain food safety and hygiene standards where relevant, including audit readiness and inspection preparation
- Partner with sales, marketing, and revenue functions to optimize occupancy, ADR/RevPAR (where applicable), covers, and overall profitability
- Manage supplier relationships, inventory control, and operational readiness for peak periods, group bookings, and special events
- Produce operational reporting, analyze KPIs, and lead continuous improvement initiatives across service, efficiency, and quality
- Support strategic initiatives such as new openings, refurbishments, or turnaround plans depending on assignment
Requirements
- Diploma or bachelor’s degree preferred (Hospitality Management, Business, or a related discipline); equivalent experience is considered
- 5–12+ years of progressive hospitality experience (hotels, resorts, restaurants, contract catering, venues, leisure, or multi-site operations)
- Demonstrated leadership capability, with experience managing teams and operational performance in service-focused environments
- Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making
- Familiarity with hospitality systems and reporting tools (e.g., PMS, POS, RMS, CRM, scheduling/labour management platforms, and advanced Excel)
- Working knowledge of Canadian employment practices and health and safety expectations (including OHS compliance; requirements may vary by province)
- Strong communication skills in English; French is an advantage for roles in Quebec and bilingual environments
- Flexibility to support operational schedules, including evenings, weekends, and holidays, as required in hospitality
Benefits
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Paid Time Off Benefits
- Training & Development
Journal
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