Posted last month
MOA- Medical Office Assistant
@ Fraser Valley Cataract and Laser
Surrey, British Columbia
Overview
Fraser Valley Cataract & Laser is hiring a full-time Medical Office Assistant to handle patient reception, scheduling, referrals, product sales and surgery preparation across its Surrey and Coquitlam clinics. The role involves daily patient-facing work with an elderly population, multi-site travel after three months of training in Surrey, and rotating schedules as needed. The posting asks for 2-3 years of medical office experience (preferred) and offers structured training.
Responsibilities:
- Welcome, check in and check out patients for cataract, refractive, cosmetic and surgical services
- Manage phones, voicemails and patient reminders
- Coordinate referrals, appointments and medical records in Accuro EMR
- Support surgery scheduling, kit preparation, consents and patient instructions
- Manage product sales, collect payments and reconcile daily batches
Requirements summary:
- 2-3 years of medical office or high-volume clinic experience (preferred)
- Compassion and patience with elderly patients
- Strong customer service and interpersonal skills
- Sales or product promotion experience is an asset
- Willingness to travel between clinic locations
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-10-05
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Fraser Valley Cataract and Laser
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Fraser Valley Cataract and Laser is a network of medical ophthalmology clinics in British Columbia specializing in eye disease and surgeries using advanced technology. We have a nationally-recognized team of ophthalmologists with vast clinical experience in a wide variety of ocular services including MSP-covered exams and surgeries, as well as private cataract lens surgeries, LASIK or PRK laser eye surgery, and eyelid surgeries. At Fraser Valley Cataract & Laser, we are pleased to be the practice of choice for individuals seeking quality medical and surgical eye care serving Vancouver, Surrey, White Rock, Delta, Langley, Maple Ridge, Pitt Meadows, Coquitlam, Abbotsford and Chilliwack, British Columbia. We work in a state-of-the-art facility staffed with knowledgeable experts and equipped with the most advanced technology. Thanks to these resources, we are able to provide our patients with the highest quality of care. We have four locations across the Fraser Valley and the Lower Mainland, including Abbotsford, Maple Ridge, Surrey, and Coquitlam. Our team consists of 4 ophthalmologists, Dr. Gabriel Chu, Dr. Joseph King, Dr. Karen Moosbrugger, and Dr. Darren Payne, and 2 medical optometrists, Dr. Kulvir Dhaliwal and Dr. Aaron C Restoring clear vision can be a life-changing experience. Treating a vision disorder like nearsightedness, farsightedness or cataracts usually makes it easier to perform simple everyday tasks, such as reading and driving. Better vision can improve mental health, confidence and a sense of independence. It can also reduce the risk of falls and auto accidents. Let Fraser Valley Cataract & Laser help you enjoy clear, crisp vision and healthy eyes.
- LinkedIn followers
- 393
- People associated on LinkedIn
- 26
- Reported office locations
- 15240 56 Ave (Hwy 10), 311, Surrey, British Columbia V3S 5K7, CA
- 1196 Pinetree Way, 104, Coquitlam, British Columbia V3B 0L8, CA
- 2190 W Railway St, Abbotsford, British Columbia V2S 2E2, CA
- 11762 Laity St, 153, Maple Ridge, British Columbia V2X 5A3, CA
- Business categories
- Health Care
- Laser
- Medical
- Other recorded names
- Fraser Valley Cataract and Laser
- Specialties
- Ophthalmology
- Medical Doctor
- Laser Vision Correction
- Cataract Surgery
- Oculoplastics
- LASIK
- Eye Doctor
- Eyelid Surgery
- Dry Eyes
- General Medical Ophthalmology
- Medical Optometrist
- Glaucoma Management
- Corneal Collagen Crosslinking
- and eyelids surgery
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Fraser Valley Cataract and Laser is a network of medical ophthalmology clinics in British Columbia specializing in eye disease and surgeries using advanced technology. We have a nationally-recognized team of ophthalmologists with vast clinical experience in a wide variety of ocular services including MSP-covered exams and surgeries, as well as private cataract lens surgeries, LASIK or PRK laser eye surgery, and…
| Field | Value |
|---|---|
| Industry | Medical Practices |
| Company size | 11-50 employees |
| Headquarters | Surrey, British Columbia |
| Organization type | Privately Held |
| Year founded | 2010 |
| Specialties | OphthalmologyMedical DoctorLaser Vision CorrectionCataract SurgeryOculoplasticsLASIKEye DoctorEyelid SurgeryDry EyesGeneral Medical Ophthalmology |
| Open jobs on Jobsy | 17 |
| View page |
Medical Office Assistant (MOA)
Who We Are
Fraser Valley Cataract & Laser (FVCL) is a rapidly growing ophthalmology clinic specializing in advanced eye care and surgical procedures. We serve a predominantly elderly patient population, so compassion, patience, and professionalism are at the heart of everything we do. Our team of nationally recognized ophthalmologists provides MSP-covered exams and surgeries, private lens procedures, and LASIK.
The Opportunity
We are seeking a full-time Medical Office Assistant (MOA) to join our busy team. This role is central to ensuring a smooth, professional, and patient-focused experience. You will be the first point of contact for patients, handling reception, scheduling, referrals, and product sales, while also supporting the clinical team in a fast-paced environment.
Training & Locations
This is a multi-site position. Training will take place at our Surrey clinic during the first three months. After training, your weekly schedule will include Surrey and Coquitlam as needed. Flexibility and willingness to travel are required.
Key Responsibilities
- Welcome, check-in, and check-out patients across cataract, refractive, cosmetic, and surgical services.
- Manage phones, voicemails, and patient reminders.
- Coordinate referrals, appointments, and medical records via Accuro EMR.
- Support surgery scheduling, kit preparation, consents, and patient instructions.
- Manage product sales, collect payments, and reconcile daily batches.
- Assist with inventory, paperwork, and maintaining clinic protocols.
- Keep reception and waiting areas clean and organized.
- Travel to other clinic locations as needed.
Essential Skills & Attributes
- Compassion and patience with elderly patients; ability to explain procedures clearly and respectfully.
- Strong customer service and interpersonal skills.
- Attention to detail and accuracy in patient records and scheduling.
- Ability to multitask and stay calm under pressure in a high-volume environment.
- Sales-oriented mindset with confidence in promoting clinic products and services.
- Team player who can also work independently with minimal supervision.
- Comfortable with medical software, Google Drive, spreadsheets, and communication tools.
- Ethical, professional, and committed to patient confidentiality.
What We’re Looking For
- 2–3 years of experience in a medical office or high-volume clinic (preferred).
- Familiarity with referrals, scheduling, and medical workflows.
- Sales or product promotion experience is an asset.
- Ability to adapt quickly, problem-solve, and stay organized in a fast-paced setting.
What We Offer
- Full-time role in a collaborative, patient-focused team.
- Structured training
- Opportunity to support nationally recognized ophthalmologists.
- A dynamic role that combines administration, patient care, and sales.
If you are friendly, patient, and eager to contribute to a team that prioritizes excellent care for seniors, please email your resume. Shortlisted candidates will be contacted for an interview.
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