Posted yesterday
Network Operations Engineer
@ Centrilogic
Remote in Canada
Overview
Centrilogic's Connectivity Practice is hiring a Network Operations Engineer for its Managed Services team to deliver network solutions and ongoing support to clients. The role covers ticket handling, Tier 2/3 troubleshooting across BGP, MPLS, VPN, DIA and SD-WAN, firewall and VPN configuration, and projects, with on-call and after-hours work. The posting requires 7-10 years of hands-on enterprise networking experience.
Responsibilities:
- Daily ticket handling, carrier troubleshooting and firmware patching
- Configure and maintain Fortinet, Aruba and Cisco firewalls and VPNs
- Tier 2/3 support for escalated network and security issues
- Support network projects such as firewall refreshes and client onboarding
- On-call rotation and after-hours maintenance
Requirements summary:
- 7-10 years of hands-on enterprise networking experience
- Fortinet, Aruba and Cisco expertise; Meraki considered an asset
- SD-WAN, BGP, MPLS, VPN troubleshooting experience
- Strong knowledge of TCP/IP, OSPF, VLANs, NAT
- Excellent communication and documentation skills
- MSP experience and Fortinet NSE certifications are strong assets
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-11-12
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | IT |
| Experience | 7+ years |
| Hours per week | 40 (estimated) |
| Schedule | overnight |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Fortinet NSE 4, Fortinet NSE 5, Fortinet NSE 6, Fortinet NSE 7 |
| Education | College diploma (preferred) |
| Fields of study | Computer Science, Information Systems |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Centrilogic
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Realize Your Digital Potential
Full company description
Centrilogic is a global provider of IT transformation solutions that empower organizations to realize their digital potential. Armed with capabilities that span the stack – from multicloud management to next-gen applications and strategic services – Centrilogic delivers resilient end-to-end digital solutions that help companies reshape the role of their technology platforms as business-driving assets. With regional headquarters in Canada, USA, and the United Kingdom, Centrilogic delivers solutions to innovative companies worldwide.
- LinkedIn followers
- 75,856
- People associated on LinkedIn
- 279
- Reported office locations
- 55 York Street, Suite 300, Toronto, Ontario M5J 1R7, CA
- 2 Robert Speck Parkway, Suite 500, Mississauga, Ontario L4Z 1H8, CA
- 28 Mansfield Street, Rochester, New York 14606, US
- No. 5 Arlington Square, Bracknell, Berkshire RG12 1WA, GB
- 350 Main Street, Suite 100, Buffalo, New York 14202, US
- 2625 Butterfield Rd, Oak Brook, Illinois 60523, US
- 31 Hayward St, Franklin, Massachusetts 02038, US
- 801 Main St NW, Lenoir, North Carolina 28645, US
- 215 Traders Blvd E, Unit 11, Mississauga, Ontario L4Z 3K5, CA
- 555 W Hastings St, Vancouver, British Columbia V6B 4N4, CA
- 7445 Tranmere Dr, Mississauga, Ontario L5S 1L4, CA
- Business categories
- Information Technology
- Web Hosting
- Information Services
- Other recorded names
- Centrilogic
- Specialties
- Agile & DevOps
- Application Management
- Managed Cloud
- Public Cloud
- Private Cloud
- Multicloud
- Hybrid Cloud
- Cloud Security
- Microsoft Azure
- AWS
- OCI
- Co-Location
- Data Centers
- Disaster Recovery
- Private Networking
- SD-Wan
- Cloud Connectivity
- Databases
- Managed Security
- Modern Applications
- Digital Transformation
- IT Transformation
- Digital Touchpoints
- and Data & Analytics
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Centrilogic is a global provider of IT transformation solutions that empower organizations to realize their digital potential. Armed with capabilities that span the stack – from multicloud management to next-gen applications and strategic services – Centrilogic delivers resilient end-to-end digital solutions that help companies reshape the role of their technology platforms as business-driving assets. With regional…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 201-500 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Agile & DevOpsApplication ManagementManaged CloudPublic CloudPrivate CloudMulticloudHybrid CloudCloud SecurityMicrosoft AzureAWS |
| Open jobs on Jobsy | 4 |
| View page |
Connectivity Practice, Network Operations Engineer
Summary
We are seeking an experienced Network Operations Engineer to join our Managed Services team, focused on delivering high-quality network solutions and ongoing support for our clients. This role requires a strong technical foundation in enterprise networking, combined with a service-oriented mindset and a commitment to operational excellence.
The ideal candidate will play a key role in executing network Operations, maintaining and optimizing client environments, and contributing to the use of repeatable processes aligned with IT Service Management (ITSM) best practices. You will collaborate closely with internal teams, external stakeholders, and vendors to ensure seamless service delivery and client satisfaction.
This position demands a proactive approach to problem-solving, excellent communication skills, and the ability to translate business requirements into effective technical solutions. A passion for structured operations and continuous improvement is essential.
Key Responsibilities
- Support customer-focused network operations, including technical planning, execution, and project-related discussions with customers.
- Perform day-to-day ticket handling which includes troubleshooting of carrier issues, patching of firmeware, and firewall policy tuning
- Strong troubleshooting and operational support experience across BGP, MPLS, VPN, Dedicated Internet Access (DIA), and SD-WAN environments, including fault isolation, root cause analysis, performance optimization, and incident resolution in complex enterprise and service provider networks.
- Configure and maintain Fortinet, Aruba and Cisco firewalls, VPNs, and security appliances.
- Experience with other enterprise networking platforms (such as Palo Alto, Meraki) will also be considered.
- Conduct network assessments and provide recommendations for improvements.
- Provide Tier 2/3 support for escalated network and security issues.
- Participate in on-call rotation and after-hours maintenance as needed.
- Available for after-hours escalations and change windows.
- Ability to multi-task, pivot quickly, and understand “sense of urgency.”
- Support network-related projects such as firewall refreshes, upgrades, and client onboarding activities.
- Assist with project implementation tasks, including configuration changes, testing, and post-change validation.
Required Skills & Experience
- 7-10 years of hands-on experience with enterprise networking technologies, including Fortinet (FortiGate, FortiManager, FortiSASE), Aruba LAN and Firewall, Aruba ClearPass, and Cisco network solutions. Experience with Meraki and other enterprise networking platforms is considered an asset.
- Proven experience supporting and troubleshooting SD-WAN environments, with strong knowledge of network security, access control, routing, and connectivity services in complex enterprise and multi-site customer environments.
- Strong understanding of networking protocols (TCP/IP, BGP, OSPF, VLANs, NAT, VPN).
- Experience with firewall rule management, UTM features, and IPS/IDS.
- Familiarity with centralized management platforms and logging tools.
- Ability to troubleshoot complex network and security issues.
- Excellent communication and documentation skills.
- Experience working in an MSP or multi-tenant environment is a strong plus
Preferred Qualifications
- Fortinet NSE 4/5/6/7 certifications are highly desirable; equivalent networking or security certifications (e.g., Cisco, Palo Alto, or cloud networking) are an asset.
- Experience with other security platforms (e.g., Cisco ASA, Palo Alto, WatchGuard, Pfsense, Meraki) is an asset.
- Knowledge of scripting or automation (e.g., Python, PowerShell) is a bonus.
- Exposure to cloud networking and security concepts across Azure, AWS, or similar platforms.
- Knowledge of business and technology processes within enterprise IT environments.
- Proven experience managing and resolving technical escalations in customer-facing or enterprise environments.
- Strong understanding of ITSM frameworks (e.g., ITIL) and enterprise operational best practices.
- Proven experience contributing to process improvement and operational maturity.
- Excellent critical thinking and emotional intelligence skills.
- Knowledge of IT infrastructure monitoring systems (e.g., LogicMonitor, SolarWinds).
- University degree or college diploma in Computer Science, Information Systems, or related fields.
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