NOC 14101 - Receptionists

Job Summary

Provide professional front-desk reception and administrative support to clients, visitors, and staff. Manage communications, scheduling, and general office inquiries with accuracy and a customer-service focus.

Number of Positions

8

Main Duties

• Greet and assist visitors, direct them to appropriate staff or departments, and maintain visitor logs.
• Answer, screen, and transfer incoming calls; take and relay messages accurately.
• Schedule and confirm appointments, maintain calendars, and coordinate meeting room bookings.
• Receive, sort, and distribute mail and packages; manage basic filing and office supplies.
• Respond to routine inquiries by phone, email, or in person and provide general information to clients and staff.
• Prepare, input, and maintain records and documents in office systems, ensuring accuracy and confidentiality.

Requirements

• Secondary school diploma or equivalent; post-secondary training in office administration is an asset.
• Minimum one year of experience in a reception, administrative, or customer-service role.
• Proficiency with common office software, including word processing, spreadsheets, email, and scheduling tools.
• Strong verbal and written communication skills; additional languages are an asset.
• Ability to multitask, prioritize duties, and work effectively in a fast-paced environment.
• Professional phone etiquette, reliable attendance, and a customer-service oriented attitude.

Required Skills

• Effective verbal and written communication
• Customer service and interpersonal skills
• Time management and organizational skills
• Proficiency with office software and data entry
• Attention to detail and accuracy
• Problem-solving and conflict-resolution abilities

Benefits

Benefits include competitive wages, supportive work environment, opportunities for growth, training support, and other employer-specific benefits depending on the position and location.

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About GTR Worldwide

We are a Canadian immigration, recruitment, and settlement company based in Canada, with multiple branches across the globe. We support clients who have decided to relocate to the land of opportunities by offering services related to employment, education, immigration, recruitment, and settlement.

At GTR Worldwide, we aim to provide professional Canada visa consultancy and recruitment support to help newcomers feel informed, prepared, and confident. We assist a wide range of clients and agents from around the world and work to build their strengths and confidence so they can pursue opportunities in Canada.

Disclaimer

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