Office & Operations Coordinator

Hours: In-person, 5 days per week

Reports to: Company Leadership

The Role

We’re looking for a highly organized, execution-focused coordinator who ensures the day-to-day environment at Roam runs smoothly and efficiently. You will play a key role in supporting teams across the company, helping them stay focused by owning and managing administrative, operational, and coordination tasks.

You are proactive, reliable, and detail-oriented — someone who takes ownership of tasks and gets things done without constant oversight.

You will work in person 5 days a week (9–5) at Roam’s headquarters in Etobicoke Ontario.

About Roam

Roam is the Canadian leader in the emerging car subscription market 🇨🇦

Since launching in 2020, we’ve grown rapidly and are now expanding with the vision of becoming the modern automotive group, offering subscriptions, leasing, sales, and fleet management for both consumers and businesses. Our mission is to improve the way people access and own cars because we believe mobility is an essential part of modern life.

Roam is backed by world-class investors including Mantella Venture Partners and Mistral Venture Partners. Roam is profitable, growing fast, and headquartered in Toronto, Canada, with offices and garages across the GTA.

The automotive industry is undergoing a massive transformation, from electric and autonomous vehicles to entirely new mobility models like ours. It’s an exciting time to be shaping the future of transportation in Canada.

Visit Roam’s Website for more information: https://roam.auto/

What You’ll Do

As the Office & Operations Coordinator, you will be responsible for:

• Managing all office operations including supplies, organization, and overall workplace functionality
• Coordinating with external vendors including cleaning, security, building management, and other service providers
• Acting as the primary point of contact with the landlord and ensuring all office-related needs are handled promptly
• Supporting onboarding of new team members, including ordering equipment, preparing workspaces, and organizing their first days
• Providing operational support to the broader team, including managing supplies and coordinating with external partners (e.g. parking, facilities)
• Assisting the leadership team with administrative and executive support tasks such as scheduling, calendar coordination, travel arrangements, and team meals
• Identifying inefficiencies and improving processes to make internal operations more streamlined and effective
• Taking ownership of ad hoc tasks across teams to ensure nothing falls through the cracks

Who You Are

Ideal candidates have:

• Some prior experience in an office administration, office manager, or executive assistant role
• Strong organizational skills and attention to detail
• A proactive, “get it done” mindset with the ability to operate independently
• Comfort managing multiple tasks and priorities at once
• Strong problem-solving ability and a willingness to take initiative
• Clear and professional communication skills
• Basic proficiency with common tools (Google Workspace, Slack, etc.)

People best for this role have previously worked as:

• An office administrator or office coordinator
• An executive assistant or administrative assistant
• A workplace or facilities coordinator
• A highly organized operations or support team member in a startup or fast-paced environment

Our Team Culture

We’re a tight-knit, ambitious team led by experienced entrepreneurs and operators! We thrive on solving complex problems, moving fast, and delivering a remarkable customer experience. We also offer a comprehensive benefits plan and 4-Weeks paid vacation!

We value:

• Extreme ownership
• Curiosity and a growth mindset
• Collaboration and kindness
• Focus and resilience
• A sense of humour

Growth Opportunities

This role is designed for someone looking to grow within a fast-moving company. High performers will have the opportunity to take on increasing responsibility and evolve into broader operations roles over time.

Application Process

1. Submit your resume and cover letter
2. Phone screen
3. In-person interview
4. Job offer