Office Services Representative I

Your Moneris Career - The Opportunity

The Office Premises Clerk provides administrative, mailroom, facilities, and office support services to ensure the efficient day-to-day operation of the workplace. This role supports office functions through clerical duties, mail distribution, inventory management, facility upkeep, vendor coordination, and customer service while maintaining a clean, safe, and organized work environment.

Location: You will work onsite at our Toronto office, 195 The West Mall, Etobicoke ON M9C 5K1

Schedule: Monday to Friday, 37.5 weekly hours - 6 month contract.

Reporting Relationship: You will report to the Manager, Facilities Management II

Salary range: $38,000 - $47,000.

Your Moneris Career - What you'll do

Administrative and Clerical Support

• Perform data entry and prepare various documents, invoices, reports, and spreadsheets.
• Provide clerical support including filing, photocopying, scanning, faxing, mass mailings, and document management.
• Answer telephone inquiries, respond to emails, and provide general administrative assistance.
• Maintain office records, databases, and inventory tracking systems.

Mail and Distribution Services

• Receive, sort, distribute, and prepare incoming and outgoing mail, packages, and correspondence.
• Process returned mail and ensure timely delivery to appropriate recipients.
• Liaise with courier services and mailroom vendors on a daily basis.
• Communicate mail and distribution service issues to management promptly.

Facilities and Office Support

• Act as the first point of contact for facility-related issues and service requests.
• Coordinate minor repairs, maintenance, cleaning services, and other workplace requests, tracking completion through to resolution.
• Maintain meeting rooms and common areas in a clean and organized condition.
• Tidy up and replenish supplies and consumables in kitchenettes and washrooms such as hand sanitizer, coffee, tea, and other supplies.

Inventory and Supply Management

• Order office supplies and equipment consumables such as copier and fax supplies.
• Receive, store, issue, and monitor office inventory.
• Conduct inventory counts and coordinate replenishment as required.

Vendor and Customer Relations

• Develop and maintain positive working relationships with internal stakeholders, suppliers, clients, and service providers.
• Assist with sourcing vendors and obtaining service quotes for management review.
• Support procurement activities by gathering information from multiple suppliers.
• Ensure high levels of customer service while responding to office and facility requests.

Your Moneris Career - What you bring

Education

• High School Diploma or equivalent.

Experience

• 0 to 1 year of experience in office administration, mailroom operations, facilities support, or a related environment.
• Basic knowledge of mailroom processes, procedures, and systems is an asset.

Skills and Competencies

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Strong interpersonal skills with the ability to build effective relationships with internal and external stakeholders.
• Ability to follow established procedures and maintain attention to detail.
• Ability to prioritize multiple tasks and work independently in a fast-paced environment.
• Customer service focused with a proactive approach to problem-solving.

Working Conditions

• Combination of office, mailroom, and facilities support duties.
• Regular lifting, moving, and distribution of mail, packages, and office supplies.
• Frequent standing, walking, and movement throughout office locations.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

#LI-Onsite

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.