Ontario Automation Communication Test 4

The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location the Lot Attendant is responsible for greeting guests, issuing tickets, collecting payment, completing car counts, and ensuring facility cleanliness. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

Key Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner
• Act as traffic controller to direct incoming guests to available parking spaces
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
• Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the facility or Operations Manager
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Communicate professionally at all times with guests, client, and teammates.

Skills, Knowledge and Expertise

• At least 18 years of age
• Previous customer service experience, preferred
• Excellent customer service and communication skills
• Ability to verbally communicate with guests

Benefits

Join our team and enjoy an outstanding benefits package, including:
(Full Time Only)

Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.